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The Indonesian Ministry of Communication and Information (Kementerian Komunikasi dan Informatika or Kominfo) is working to balance the development of telecommunications infrastructure while upholding the quality of telecommunications services in the country.
One of the ways to guarantee the quality of telecommunications, postal, and broadcasting in accordance with established standards involves providing Telecommunication Monitoring Centre (Pusat Monitoring Telekomunikasi) facilities.
According to Dany Suwardany, the Director of Post and Informatics Control at the Directorate General of Post and Informatics within Kominfo, “In order to ensure that the quality of telecommunications, postal, and broadcasting services runs well, one of the things we do is to build or prepare a Telecommunication Monitoring Centre or as we call it PMT for short, which is integrated into supervising telecommunications, postal, and broadcasting services.”
PMT features six elements, namely the PMT analysis dashboard, the Geographic Information System (GIS), the Sigmon application, telecommunications monitoring, smart monitoring quality of service (QoS), and ticketing.
Sigmon, developed by Kominfo, is a mobile application that provides users with real-time information on their mobile phone network service’s internet speed and radio performance. Its features include internet speed tests, web browsing tests, video tests, and route tests. Kominfo follows up on all identified network issues reported by users through the application to enhance network performance.
PMT aims to deliver real-time or near-real-time information on the quality of telecommunications, postal, and broadcasting services. Top of FormIt facilitates the efficient, rapid, and accurate execution of monitoring, evaluation, reporting, and analysis activities. The objective is for the monitoring system to address various existing challenges by collecting data through big data analysis, which enables more precise and effective decision-making.
Suwardany was speaking at the Telecommunication, Post, and Broadcasting Monitoring Centre Socialisation event in Central Jakarta. Representatives from provincial, district, and city communications and information services organizations attended the event.
Over the past five years, digital transformation has emerged as a top priority for the government. The Kominfo routinely implements programmes aimed at fostering the equitable distribution of digital infrastructure, supporting digital government initiatives, and cultivating a digital society.
In September, the Minister of Communication and Information (Menkominfo), Budi Arie Setiadi, proposed an increase in the 2024 Draft State Revenue and Expenditure Budget (RAPBN) for Kominfo worth IDR 5.25 trillion (US$ 340 million) to accelerate national digital transformation.
Additional budget allocations will be earmarked for dissemination and public communication efforts to enhance digital literacy, address harmful content, and complete the development of ICT infrastructure.
This infrastructure includes providing for the country’s SATRIA-1 Phase-III Satellite and ensuring widespread internet access. Additionally, there are operational and maintenance needs for existing infrastructure, as well as the management and control of electronic system operations.
Additional budget allocations will enhance public services through initiatives like the development of the BBPPT (Balai Besar Pengujian Perangkat Telekomunikasi) Laboratory, optimising the radio frequency spectrum provision for public services, and improving PMT. Furthermore, they will be used for Universal Service Obligation (USO) strategic planning, the Digital Talent Scholarship (DTS), and the implementation of the Central Information Commission Integrated Public Information Service System.
The Minister emphasised that Kominfo is committed to maintaining optimal and accountable budget management. “We have to spend better, with higher quality, on target, and with a measurable impact,” he noted.
