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Vietnam’s Roadmap for Nationwide Digital Transformation

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Vietnam is poised for a major leap in its technological evolution, aiming to establish a comprehensive nationwide digital transformation network encompassing government bodies, organisations, enterprises, and citizens. The recently approved project heralds a concerted effort to revolutionise state management and law enforcement capacities across all levels by 2025, with a forward-looking vision extending to 2030.

Image credits: VNA

Deputy Prime Minister Tran Luu Quang’s endorsement of the decision underscores a strategic agenda to consolidate administrative structures and augment the proficiency of digital transformation initiatives. The crux of this network lies in leveraging societal resources and engaging the entire populace in the nation’s digital evolution.

Central to this vision is the elevation of IT-specialised units within all ministry-level and governmental agencies, as well as the People’s Committees of provinces and centrally-run cities. By fortifying these units by 2025, the framework seeks to democratise access to digital platforms and toolkits, empowering state management and law enforcement initiatives in the digital realm.

The reorganisation aims to enhance capabilities while maintaining the existing personnel structure. Yet, it focuses on empowering each entity with essential digital tools and ongoing training to meet evolving governance needs, aligning with standardized roles for proficiency in digital navigation.

The project maps out crucial tasks: analyzing the roles and structures of state management and law enforcement agencies, deploying advanced digital tools for governance and law enforcement, and enhancing communication strategies to engage stakeholders across Vietnam.

Vietnam’s endeavour to construct an integrated digital ecosystem underscores an unwavering commitment to modernise governance, foster technological prowess, and galvanise societal participation. This ambitious undertaking not only marks a significant stride in Vietnam’s technological trajectory but also promises a paradigm shift in the nation’s governance landscape, embracing the transformative power of the digital era.

Prime Minister Pham Minh Chinh also underscored the pivotal role of citizens and businesses at the core of the national digital transformation agenda during a recent meeting. The focus must remain centred on implementing the project aimed at advancing population database applications, e-identification, and e-authentication from 2022 to 2025, extending its vision to 2030.

Image credits: VNA

PM Chinh, leading the National Committee for Digital Transformation, chaired a crucial online meeting, stressing the priority of citizens and businesses in this effort. Recognising the project’s concrete influence on agency management and socio-economic aspects, he praised its role in accelerating Vietnam’s digital evolution.

However, PM Chinh identified areas requiring improvement, specifically addressing the need to fortify the legal framework, enhance the quality of online public services, and streamline administrative procedures.

PM Chinh urged ministers, agency leaders, and local authorities to intensify efforts to achieve the 2024 goals, stressing immediate tasks like implementing cashless social welfare payments and issuing criminal record certificates through the VNeID app before the Lunar New Year.

The PM entrusted the Ministry of Information and Communications to collaborate with other ministries in amending relevant decrees. Simultaneously, he directed the Ministry of Home Affairs to expedite the completion of the national population database, integrating the database on public servants by January 2024.

The Ministry of Justice received a directive to streamline 558 administrative procedures by January 2024 for enhanced efficiency. Local People’s Committees were prompted to draft policies for fee waivers and reductions in online services and cashless transactions by June 2024. PM Chinh stressed the urgency of formulating a personal data protection law, tasking the Ministry of Public Security to lead the initiative, aiming for completion within the year.

Moreover, specific duties were assigned to the Ministry of Information and Communications, the Ministry of Education and Training, and other entities, underlining the importance of increased efforts to ensure the project’s success and gain backing from citizens and businesses.


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