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Navigating a Smart Nation: Singapore’s Journey into Digital Innovation

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Deputy Prime Minister and Minister for Finance Lawrence Wong has spearheaded the fourth tranche of CDC Vouchers, expanding to S$500 per household, signifying Singapore’s evolving support for households, transitioning from S$100 in 2021 and now embracing digital solutions for streamlined distribution and widespread accessibility.

Image credit: pmo.gov.sg / vouchers.cdc.gov.sg

Introduced initially in December 2021 to aid pandemic-affected heartland merchants and hawkers, the scheme has now expanded to encompass supermarkets, boasting participation from over 23,000 merchants and eight supermarket chains. This transition reflects the nation’s strategic integration of digital solutions, offering convenience and efficiency to recipients and merchants alike.

The move to digital vouchers aimed to enhance accessibility and convenience, leveraging technology for streamlined processes, enabling Singaporeans to conveniently claim and redeem benefits online, fostering a user-friendly experience.

The programme’s expansion aligns with a digital economy-focused strategy, fostering inclusivity, expediting financial aid distribution, and propelling a cashless ecosystem across diverse outlets, symbolising the government’s commitment to harnessing digital strategies amidst economic challenges.

As part of the Assurance Package, the CDC Vouchers aim to alleviate the impact of additional Goods & Services Tax (GST) for Singaporean households, emphasising sustained assistance during challenging economic times until December 31, 2024.

This proactive embrace of digitalisation underscores Singapore’s commitment to addressing economic challenges, expecting digital strategies to fortify resilience, promote financial inclusivity, and drive sustained economic growth, positioning the nation at the forefront of digital innovation in assistance programmes.

In the rapidly evolving digital landscape, envisioning a Smart Nation with limitless possibilities becomes pivotal as technology advances. Singapore’s vision for a digital-first society revolves around a Digital Government, Digital Economy, and Digital Society converging to leverage technology’s transformative power across healthcare, transportation, urban development, government services, and commerce.

The Digital Government invests in infrastructure and open platforms, enabling continuous learning for businesses and citizens. In the Digital Economy, businesses are urged to invest in tech and talent for global growth. The Digital Society empowers individuals to embrace tech, unlocking potential and improving well-being. The Smart Nation initiative strives for seamless tech integration, transforming work, lifestyles, and leisure.

As Singapore progresses in its Smart Nation initiatives, it encourages active citizen participation in shaping the upcoming Budget 2024, fostering collaborative governance for a future aligned with citizens’ needs and aspirations.

The Ministry of Finance (MOF) in Singapore has opened channels for citizens, organisations, and businesses to contribute their perspectives for Budget 2024, scheduled for presentation in February 2024.

Until January 26, 2024, stakeholders can share their suggestions, focusing on themes like fostering a competitive and sustainable economy with ample employment opportunities, strengthening social cohesion, and fortifying national security and resilience.

REACH will establish a physical Listening Point, while the People’s Association (PA) and grassroots organisations will engage Singaporeans through digital platforms like Ask Kopi Kakis #shareyourviews, as well as physical interactions in local communities, to gather their insights and recommendations for Budget 2024.

To ensure all citizen can contribute to an increasingly digital world, MySkillsFuture offers a programme targeting digital literacy, emphasising smartphone and tablet skills due to their ubiquity. Aligned with the TSC of Innovation Management, it boosts individuals’ confidence in leveraging digital tools for problem-solving, productivity, and career growth.

Covering AI, IoT, Blockchain, and Cloud Computing, the curriculum illustrates their real-world impact and stresses mobile tech’s transformative role across various sectors, including finance, lifestyle, health, and work.

A Smart Nation in Singapore represents an empowered community living enriched lives through seamless technology integration, offering diverse opportunities. It fosters enhanced productivity for businesses within the digital economy and promotes international collaboration for delivering cross-border digital solutions, as envisioned since its launch to create unprecedented possibilities beyond imagination.s

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.