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Empowering Philippine Digitisation Strategy

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In the era of digitisation, a prominent technology firm listed on the stock exchange recognises the immense potential in serving national government agencies (NGAs) and local government units (LGUs), aligning with the government’s push to digitise government services under the current administration.

Expressing the heightened demand for digitalisation in public services, the CEO emphasised the strategic decision to target NGAs and LGUs as their primary markets for the year, with a focus on facilitating their adoption of artificial intelligence (AI) in transactions with the public.

Currently engaged with five NGAs and LGUs, the company plays a pivotal role in guiding them through digital transformation, particularly in the utilisation of AI for enhanced public services. While LGUs predominantly digitise constituent-facing functions, NGAs are in need of system improvements.

Acknowledging the government’s commitment to digitisation, the CEO emphasised the necessity for government entities to lead in adopting advanced technologies like AI, positioning themselves as models for the nation.

In light of the government’s push for digitalisation, the CEO urged NGAs and LGUs to consider outsourcing their digitisation requirements to reputable technology companies, fostering efficiency and innovation in line with the government’s goals.

However, a recent report from the Anti-Red Tape Authority (ARTA) revealed that only 19 LGUs nationwide have fully complied with the electronic Business One-Stop Shop (eBOSS), while 611 have partially complied, leaving over 1,000 LGUs yet to implement the eBOSS scheme.

Aligned with the government’s digitalisation initiative, the Electronic Business One-Stop Shop (eBOSS) serves as a crucial tool enabling municipalities to streamline and expedite the acquisition of digital records for their constituents. This comprehensive platform facilitates the application process across various modules, contributing to the efficiency of government services.

At the JMC Virtual Ceremonial Signing and Press Briefing, Secretary Ramon M. Lopez unveiled the strategic vision, highlighting the key role of standards in promoting a customer-friendly approach within Local Government Units (LGUs) and advancing the digital transformation of business permitting processes through the electronic Business One-Stop Shop (eBOSS).

The implementation of standards within Local Government Units (LGUs) not only serves as a catalyst for regulatory efficiency but also encourages a customer-friendly approach to meeting obligations. Recognising the significant impact of satisfied customers on the local economy, fostering increased investments and higher employment opportunities, these standards become integral in the current economic landscape.

The strategic initiative to re-engineer business permitting processes through the adoption of the electronic Business One-Stop Shop (eBOSS) emerges as a pivotal step towards promoting streamlined operations for LGUs.

The envisioned outcome of this digital transformation is a surge in business registrations and a subsequent rise in revenues derived from business taxes and fees. This financial influx, in turn, contributes substantially to the growth and development of local communities, offering abundant livelihood opportunities for citizens. The interconnected nature of eBOSS, when integrated with the overall Central Business Portal (CBP) in collaboration with DTI, DICT, DILG, and ARTA, adds another layer of efficiency to the entire process.

The concept of end-to-end connectivity takes shape as businesses can seamlessly navigate through various agencies—from the Department of Trade and Industry (DTI) or Securities and Exchange Commission (SEC) to the Philippine Health Insurance Corporation (PhilHealth), Pag-IBIG Fund, and Social Security System (SSS), ultimately connecting to the Bureau of Internal Revenue (BIR).

This comprehensive online platform, complemented by e-payment options, empowers users to complete all necessary procedures without leaving their homes, ensuring a convenient, efficient, and digitally enabled business environment. The collaborative efforts with multiple government agencies underscore a commitment to leveraging technology for the benefit of businesses and citizens alike, promoting a more dynamic and interconnected business ecosystem.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.