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Australia’s 2030 Data and Digital Government Strategy

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The Australian Government has embarked on a transformative journey with the release of its forward-looking 2030 Data and Digital Government Strategy. This strategic initiative is poised to reshape the landscape of digital governance by providing a unified blueprint for the delivery of user-centric, secure, and interconnected public services through cutting-edge digital capabilities.

At its core, the strategy revolves around five key objectives, each meticulously crafted to address critical aspects of the digital transformation landscape. Firstly, there is a strong emphasis on ensuring that data and digital transformation initiatives across the Australian Public Service (APS) are all-encompassing, delivering tangible benefits for both individuals and businesses.

This inclusivity extends to the second objective, which focuses on enabling the delivery of simple and seamless services, reflecting the government’s commitment to streamlining processes for a more user-friendly experience.

The third objective delves into the future readiness of these initiatives, emphasising their suitability for the government of tomorrow. In a rapidly evolving technological landscape, this forward-looking approach aims to future-proof digital endeavours, ensuring they remain relevant and effective in the years to come. Building on this, the fourth objective underscores the critical importance of trust and security in digital governance. Recognising the growing concerns surrounding cybersecurity and privacy, the strategy places a premium on maintaining the trust of the public by implementing robust security measures.

To underpin these objectives, the fifth core goal revolves around establishing solid foundations in data and digital realms. This includes addressing workforce capability concerns and ensuring that the infrastructure supporting these initiatives is robust and interoperable. The strategy acknowledges that successful digital transformation requires not only technological advancements but also a skilled and adaptable workforce.

The CEO of the Digital Transformation Agency emphasises that the strategy is not merely a conceptual framework but is accompanied by a tangible implementation plan. This plan introduces transparent, whole-of-government scorecards that function as a barometer for tracking the progress of adopting the strategy across different government departments. This transparency not only facilitates accountability but also provides insights into areas that may require additional focus and investment.

He underscored the strategy as a sign of the Australian Government’s digital maturity, acknowledging the pivotal role of data and digital capabilities in delivering effective services. The strategy, he notes, serves as a blueprint that guides government investments in a coordinated manner. This coordination, he believes, will drive greater impact and effectiveness, offering a strategic direction for future efforts.

In her minister’s forward to the strategy, the Minister for the Public Service stressed the government’s commitment to placing people and businesses at the centre of data and digital transformation. The strategy, she states, envisions delivering simple, secure, and connected public services for all stakeholders through world-class capabilities. The minister underscored the inclusivity, accessibility, and responsiveness of government services, ensuring that every interaction with the Australian Government meets and exceeds expectations.

This strategic initiative follows a critical report from the Australian National Audit Office last year, which scrutinised the Digital Transformation Agency’s (DTA) procurement processes. The release of the 2030 Data and Digital Government Strategy indicates an initiative-taking response from the government, showcasing its dedication to addressing shortcomings and charting a robust path forward in the realm of digital governance.

The 2030 Data and Digital Government Strategy represents a watershed moment for the Australian Government, signalling a comprehensive and strategic approach to digital governance. By aligning objectives, addressing critical concerns, and introducing transparent monitoring mechanisms, the strategy aims to usher in a new era of digital transformation, where government services are not only efficient and secure but also reflective of the evolving needs of the public and businesses.

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.