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Digital Safeguards: Singapore’s Tech and Tips for Cyber Resilience

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In a commendable initiative earlier this year, the People’s Association distributed SG$500 worth of CDC (Community Development Council) vouchers to over 1.27 million households, with over 88% having claimed them since. However, amidst this generosity, there are crucial safety considerations, especially for those yet to claim their CDC vouchers.

A WhatsApp message circulating about CDC vouchers carried a link (go.gov.sg/cdcv) that raised concerns. It’s crucial to clarify – this link is not a scam. The inclusion of ‘go.gov.sg’ indicates a secure link created only by public officers. Nevertheless, it’s wise to exercise caution, as scammers may attempt to mimic official URLs. Always scrutinise the URL, ensuring it begins with ‘go.gov.sg’ and not variations like ‘go-gov.sg’ or ‘govsg-go.com.’

A disconcerting trend emerged post-voucher launch – listings of CDC vouchers for sale on online platforms, notably Carousell. It is advisable to steer clear of purchasing these vouchers on the secondary market. While the allure of obtaining SG$500 worth for $300 may be tempting, it opens the door to potential scams. There’s no guarantee you’ll receive the vouchers after sending money, making it a risky proposition.

Despite the initial queues during CDC collections, remember that vouchers can be claimed and used until December 31, 2024. Crucially, personal or banking details are not required to claim CDC vouchers. If people encounter suspicious messages related to RedeemSG or CDC vouchers, promptly contact the People’s Association, the police hotline or report online. Additionally, installing ScamShield on phones adds an extra layer of protection against scams.

Singapore is at the forefront of deploying cutting-edge technology to revolutionise citizen services, prioritising both efficiency and the safeguarding of privacy and security. Through innovative approaches, the nation is dedicated to providing seamless and advanced services to its citizens while employing state-of-the-art technologies to ensure the highest standards of privacy and security are upheld.

In response to the escalating challenges posed by harmful online content in the cyber age, the Singapore government is at the forefront of fortifying national cybersecurity measures. Prioritising the safeguarding of citizens’ data and privacy in an increasingly digital landscape, the Ministry of Communications and Information (MCI) has taken a proactive stance with the initiation of the Online Trust and Safety (OTS) Research Programme.

At the core of this groundbreaking initiative is the Centre for Advanced Technologies in Online Safety (CATOS), hosted by the Agency for Science, Technology and Research (A*STAR). CATOS is poised to become a pivotal hub, leveraging expertise from research partners, industry practitioners, and companies in the online trust and safety sector to counteract various forms of online harm, including misinformation and content manipulation.

Funded under Singapore’s Research, Innovation and Enterprise 2025 Plan with an investment of SG$ 20 million, CATOS is dedicated to developing resilient technological capacities to safeguard individuals’ well-being and foster a safer digital environment. The program, scheduled for an official launch in the first half of 2024, will commence with the inaugural OTS forum, showcasing international OTS speakers and unveiling the first iteration of OTS technology solutions developed by CATOS, ready for trial and adoption.

CATOS has outlined three primary objectives to reinforce Singapore’s technology leadership in the online trust and safety domain: Harmful Content Detection, Societal Vulnerabilities Identification and Trust by Design Technologies. As CATOS takes centre stage in the fight against cyber threats, its initiatives signify Singapore’s commitment to fostering a secure and trustworthy digital landscape for its citizens.

This commitment reflects Singapore’s proactive stance in harnessing the power of technology for the betterment of its citizens, setting a global standard for the harmonious integration of technological advancements with privacy and security considerations.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.