Search
Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Vietnam’s Customs Digitalisation Agenda

Image credits: Vietnam Plus
Getting your Trinity Audio player ready...

In a bid to streamline trade processes and bolster economic growth, the General Department of Customs in Vietnam is intensifying efforts towards digitalisation in customs activities in 2024.

This strategic move aims to enhance efficiency in customs policies and procedures while laying the groundwork for the deployment of digital customs systems. By leveraging cutting-edge technology, Vietnam aims to create a conducive environment for import-export businesses, facilitate trade promotion initiatives, and propel the nation’s economy toward its growth targets.

Image credits: Vietnam Plus

Despite facing challenges stemming from global economic fluctuations, the General Department of Customs is entrusted with a significant state budget revenue target of 375 trillion VND, with a substantial portion of 204 trillion VND expected from import and export activities.

To fortify the legal framework essential for implementing customs reforms and modernisation, the customs sector is diligently preparing documents for the electronic and digital implementation of customs administrative procedures. Notably, recent regulatory advancements include the issuance of Circular 33/2023/TT-BTC by the Ministry of Finance, which delineates guidelines for determining the origin of export and import goods.

Furthermore, the customs sector is expediting the finalisation of crucial decrees pivotal for administrative reform. These decrees encompass regulations on quality and food safety inspection for imported goods, customs management for e-commerce trade, and amendments to existing customs laws to streamline procedures and enhance efficiency.

Emphasising the significance of digitalisation, Nguyen The Viet, Deputy Director of the Division on Customs Supervision and Management at the General Department of Customs, highlights ongoing efforts to develop the digital customs and smart customs project. This initiative aims to seamlessly manage customs activities in the digital realm, spanning the entire process from pre-clearance to post-clearance stages for goods and transportation means.

Moreover, the General Department of Customs is actively advocating for reforms in the management and specialised inspection of import and export goods. Efforts are also directed towards optimising the National Single Window and ASEAN Single Window platforms through digital transformation, ensuring streamlined operations and enhanced trade facilitation.

Currently, core customs procedures are conducted via the VNACCS/VCIS system across all customs offices nationwide. The General Department of Customs has also expanded online public services to levels 3 and 4, facilitating smoother administrative processes for stakeholders.

In 2023, Vietnam’s total goods import and export value amounted to 683 billion USD, albeit experiencing a 6.6% decline from the previous year. Despite market challenges, the General Department of Customs remains proactive in implementing resolutions to support trade activities, alleviate business hurdles, and meet state budget revenue targets.

One notable initiative is the issuance of Decision 123/QD-TCHQ, which underscores administrative reforms, simplification of customs procedures, and enhanced trade facilitation efforts. As a result, customs clearance and goods handling times have been reduced by 10%, with a notable uptick in electronic documentation certifying goods’ origin.

Moreover, customs authorities are prioritising the swift clearance of agricultural and perishable goods, collaborating with local authorities to streamline customs processes at key border gates. Notably, border gates in Lang Son province have extended customs clearance hours, contributing to a substantial increase in import-export turnover and ensuring the smooth flow of goods across borders.

Vietnam’s commitment to digital transformation in customs operations underscores its proactive stance in fostering a conducive business environment, promoting trade, and fortifying its position in the global market landscape.

OpenGov Asia reported that In Vietnam’s drive towards digitalisation, the nation emphasises the imperative of collective action to propel the nation’s digital transformation agenda forward. Minister Nguyen Manh Hung emphasises the vital role of collaboration in leveraging technology for economic prosperity, mobilising specialised teams to lead transformation initiatives across sectors, and positioning Vietnam as a leader in the global digital revolution.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.