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Unlocking Vietnam’s Digital Potential

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Vietnam’s National Digital Transformation Programme, stretching to 2025 with a vision towards 2030, is aimed at fostering not only a digital government, economy, and society but also cultivating Vietnamese technology enterprises with global reach. Central to this ambitious agenda is the development of a skilled workforce, particularly in digital technology, which plays a pivotal role in driving the success of the nation’s digital transformation initiatives.

Over the past two decades, Vietnam has witnessed remarkable growth in its information and communication technology (ICT) sector. From a modest workforce of around 50,000 in 2000 contributing just 0.5% to GDP, the country now boasts over 1 million ICT professionals, contributing a substantial 14.3% to GDP. However, despite this numerical surge, concerns persist over the quality of the workforce, with only a fraction of graduates meeting the skill demands of employers.

According to the Ministry of Information and Communications, Vietnam has around 1.5 million ICT workers, with over 160 universities and 500 vocational schools offering ICT training, producing over 84,000 graduates annually. However, a survey by TopDev indicates that only about 30% of these graduates possess the requisite skills and expertise desired by employers, leading to a significant mismatch between industry demands and workforce capabilities.

The challenges are multifaceted, including the need for specialised training in niche fields like digital health, tourism, and agriculture, alongside concerns over declining job opportunities amidst global workforce reductions in the ICT sector. Nevertheless, amidst these challenges lie opportunities, particularly in emerging fields such as data analytics, artificial intelligence (AI), and cloud computing, where demand for skilled professionals continues to outstrip supply.

Recognising the urgency of upskilling the workforce to meet evolving market needs, Vietnam is embarking on a transformative journey in ICT education. The focus is on enhancing training quality and relevance, with an emphasis on practical skills and industry collaboration. Initiatives such as the introduction of digital higher education models, with increased industry participation in curriculum development and delivery, are set to redefine the training landscape.

By 2024, five pilot universities are set to implement digital higher education models, featuring curricula co-developed with industry partners, international standards-aligned training programmes, and reduced durations. Additionally, the Ministry of Information and Communications is taking proactive steps to bridge the gap between academia and industry, facilitating industry-led research and development initiatives and fostering closer collaboration between digital technology enterprises and educational institutions.

Minister of Information and Communications Nguyen Manh Hung has reiterated the government’s commitment to supporting universities in this transition, with plans to issue annual reports on digital technology workforce needs, promote digital transformation initiatives, and encourage industry investment in research and development centres at national universities.

In essence, Vietnam’s journey towards digital transformation hinges on the cultivation of a skilled digital workforce. By prioritising training quality, industry collaboration, and alignment with market needs, Vietnam aims to position itself as a global hub for digital innovation, driving economic growth and societal progress in the digital age.

Vietnam’s keenness to drive digital transformation and boost the digital economy is evident in its range of initiatives and programmes to empower technology enterprises. OpenGov Asia reported that Vietnam is launching an initiative to establish IT park clusters and software chains, aiming to bolster its digital competitiveness.

Despite progress, the Ministry of Information and Communications highlights challenges such as inadequate connectivity and collaboration among IT parks. Prioritising capital investment is crucial to attracting resources and realising key strategies, integrating this initiative into national ICT infrastructure and regional socio-economic planning.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.