September 8, 2024

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Singapore’s Balanced Approach to AI, Data and Innovation

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The intersection of data protection and technological innovation is more critical than ever as the potential of artificial intelligence (AI) continues to unfold, said Minister Josephine Teo in her opening address at the Personal Data Protection Week. At the forefront of this discourse is the need for a balance between embracing cutting-edge AI technologies and ensuring robust data governance frameworks.

In today’s rapidly evolving technological landscape, Generative AI stands out with its transformative capabilities. Products like chatbots are powered by sophisticated large language models (LLMs), which require substantial amounts of data for training.

Despite these advancements, the future of LLMs faces potential limitations due to data scarcity. Companies must continuously source and refine datasets to enhance model performance and accuracy. Techniques such as Retrieval-Augmented Generation (RAG) further necessitate additional data sources to improve model outcomes.

The challenge remains: acquiring high-quality datasets that are representative and unbiased while safeguarding personally identifiable information (PII) to prevent misuse.

Singapore is leading the way in addressing these challenges through proactive and pragmatic measures. Recognising the pivotal role of data and trust in AI innovation, Singapore has introduced comprehensive governance frameworks and guidelines to mitigate risks and support responsible AI development.

The recently launched Model AI Governance Framework for Generative AI exemplifies this approach. Developed with global input, the framework outlines nine key dimensions to foster a trusted AI ecosystem. These dimensions include clarifying accountability, improving model development processes, and addressing cybersecurity and misinformation risks. The framework serves as a roadmap for evolving AI governance practices and enhancing the effectiveness of AI technologies while mitigating potential harms.

A critical component of Singapore’s strategy is the introduction of safety guidelines for Generative AI model developers and deployers. These guidelines, part of the AI Verify framework, focus on two primary areas: transparency and testing. Developers will be encouraged to provide clear information about their models’ functionality, including data usage, testing results, and potential limitations. This level of transparency is akin to product labelling, ensuring users are well-informed about the AI systems they interact with.

Additionally, the guidelines emphasise rigorous testing to ensure the safety and reliability of AI models. This includes evaluating models for issues such as hallucinations, biased outputs, and toxic content. By setting these standards, Singapore aims to build safer and more trustworthy AI applications.

Privacy-Enhancing Technologies (PETs) are another cornerstone of Singapore’s strategy to address data privacy concerns. PETs facilitate secure data usage by anonymising or protecting sensitive information. The expansion of the PETs Sandbox to support Generative AI projects underscores Singapore’s commitment to exploring practical applications of these technologies. The Personal Data Protection Commission’s new guide on synthetic data generation provides valuable insights into creating realistic data for AI training without exposing real personal information.

Beyond national efforts, regional collaboration is essential for shaping global standards and fostering a secure digital ecosystem. As Chair of the ASEAN Digital Ministers Meeting (ADGMIN) in 2024, Singapore is working to harmonise data governance practices across ASEAN. The upcoming ASEAN Guide on Data Anonymisation aims to provide a practical resource for businesses seeking to responsibly use data across borders.

The theme “Innovate with Trust, Transform with Data” encapsulates the dual objectives of leveraging AI technology while maintaining rigorous data protection standards. Through proactive governance, transparent practices, and advanced privacy technologies, Singapore is setting a benchmark for responsible AI development.

As the global community continues to navigate the complexities of AI, these efforts will play a crucial role in ensuring that innovation benefits society while safeguarding individual rights. The future of AI holds immense potential for addressing global challenges in healthcare, sustainability, and beyond. By maintaining a focus on trust and technological excellence, we can ensure that AI advancements contribute positively to the world.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com