September 9, 2024

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Singapore: Cybersecurity and the Emerging Impact of AI

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The Cyber Security Agency of Singapore (CSA) has released its Singapore Cyber Landscape 2023 publication, providing a thorough analysis of the country’s cybersecurity environment. The latest report highlights several positive developments, including a notable reduction in phishing attempts, reflecting ongoing improvements in cyber defences.

Phishing, a major vector for scams and malicious cyber activities, saw a dramatic 52% decrease in reported cases, falling from 8,500 in 2022 to approximately 4,100 in 2023. This decline is particularly significant given the global rise in phishing incidents, which have been fueled by the use of generative artificial intelligence technologies.

Despite this local reduction, phishing remains a critical threat. Cybercriminals are adapting their strategies to make their attacks more convincing, with over half of reported phishing URLs now using the secure HTTPS protocol, a significant increase from just 9% in 2022.

Additionally, more than a third of phishing attempts utilised the “.com” domain, up from 20% the previous year. The banking and financial services sector was the most frequently targeted, underscoring the high value of the data held by these institutions.

Ransomware continued to be a substantial threat in Singapore, with 132 cases reported in 2023, maintaining the same level as the previous year. Manufacturing remained the top industry affected, while the construction sector emerged as the second most targeted, surpassing retail. The persistence of ransomware attacks reflects their ongoing evolution, with two key trends emerging in 2023.

First, there has been a shift towards exfiltration-only attacks, which do not involve encrypting files but instead focus on stealing data. These attacks are faster and less detectable. Second, ransomware groups are increasingly using pressure tactics, such as harassing clients of victim organisations to coerce payment.

Infected infrastructure also saw a positive shift, with the number of compromised systems decreasing by 14% to 70,200. This decline indicates an improvement in overall cyber hygiene, although there remains room for progress. Many systems were still compromised by outdated malware that could have been easily identified by modern antivirus software.

Website defacements experienced a significant reduction, with 108 ‘sg’ domains affected in 2023, down 68% from 340 in 2022. This trend reflects a broader global decrease in such attacks, possibly due to the adoption of alternative tactics by hacktivist groups, including data breaches and distributed denial-of-service (DDoS) attacks.

The report highlights the growing role of AI in cyber-attacks. AI technology has led to more sophisticated phishing attempts, with about 13% of phishing emails reported to SingCERT containing AI-generated content that is more refined and convincing. This trend highlights the need for increased vigilance and advanced detection methods.

To support cybersecurity efforts, CSA has introduced several new resources. The Mobile Cyber Security Guide offers guidelines for securing mobile devices in organisational settings, addressing areas such as user education, data protection, and mobile authentication. CSA has also launched the “The Unseen Enemy” campaign to promote good cyber hygiene practices, including enabling two-factor authentication, being wary of phishing scams, and updating software regularly.

David Koh, Commissioner of Cybersecurity and Chief Executive of CSA, stressed the importance of collective effort in strengthening digital resilience. “The use of generative AI has brought a new dimension to cyber threats. As AI becomes more accessible and sophisticated, threat actors will also become better at exploiting it. The recent IT disruption also showed us how interconnected our systems are and the need to strengthen our digital resilience. The Government will continue to step up our efforts to protect our cyberspace, and we are heartened to be joined by international as well as local public and private partner organisations in this effort. We need everyone, including businesses and individuals, to play a part.”

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com