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We are living in an era of smartphones and smart wearable devices. Gradually we are moving to online platforms for all our needs: banking, commerce and even entertainment.
While we do all this, we are producing huge amounts of data on a daily basis. With the pandemic thrown into the equation, the volume of data being tracked has definitely gone up.
So how do we manage and make sense of this data is the question governments and organisations are asking.
OpenGov Asia helped answer this question and more on 2 July 2020 at its OpenGovLive! Virtual Breakfast Insight: Using DataOps to deliver big value from big data.
The event saw an overwhelming turn out that included Chief Digital Officers and IT Heads from different organisations across various countries.


Mohit Sagar, Group Managing Director and Editor-in-Chief set the tone for the session.
Mohit began by sharing an interesting observation: while people were locked down at home during the pandemic, they were pushing out massive amounts of information.
This virtual flood of data flustered organisations and they were unable to stay afloat in the data deluge. Many lost an opportunity and were unable to gain intelligence and insights from it.
Numerous organisations are using ‘Tape Tech’ as a quick fix rather than digging deep and solving the problem for a long term.
Mohit advised the participants to work towards developing a thought-out data strategy.
He emphasised that data – the new oil for organisations – when filtered and organised well can enhance their financial capabilities.
He also conceded that there is a lot information available in this regard but encouraged organisation to seek advice from reputable experts in the field to formulate a suitable data strategy.


After Mohit’s presentation, Issam Hijazi, Director of Solutions Engineering for Hitachi Vantara (APAC), gave an overview on how foundational DataOps is and why is it so critical to organisations.
He began by defining DataOps in simple terms – as a process that improves cross- functional communication, integration and automation of data flow between various stakeholders from network edge to multi cloud platforms.
The objective of DataOps is to enable data democratization and a culture of seamless collaboration that leads to excellence.
He enumerated the three areas that DataOps handles: Agile data pipelines and analytics, data governance and operational agility.
He concluded by stating that, all-in-all, DataOps is about having a systematic end-to-end approach that helps manage data assets, data analytics and governance; a system that will help cut through various challenges to achieve creativity in organisations.
In closing he also shared a few Hitachi Vantara products that are aligned with DataOps principles and methodology that help customers manage their data effectively.


After Issam’s reflections on DataOps from a corporate standpoint, Prof. Guandong Xu, Professor of Data Science at the University of Technology, Sydney shared his insights from a more academic point of view.
He began by looking back at how the digital economy has developed and opining that data sits at the core of it.
He explained that the focus of data analytics has changed overtime from being more descriptive and diagnostic to more predictive and prescriptive.
Professor Xu shared some intriguing insights from a study recently conducted by University of Technology, Sydney during the COVID-19 pandemic.
The study aims to measure the positive impact of the safety measures put in place in different countries on their economies and employment rates.
Professor Xu talked in detail about the impact of economic support measures in specific countries and how it has affected the employment rate.
He emphasised that data analytics is a powerful tool that can help predict the impact of such crises and help governments better plan for the next one.
After learning about DataOps from different perspectives, the session shifted to the interactive polling phase.
On being asked whether their organisation currently uses DataOps methodology, delegates responded with a split between yes (35%) and that they are still working on it (30%).
A senior digital executive from Singapore shared that his organisation has a data centre in place currently where they can amalgamate and work on data.
Though they are on journey towards a DataOps methodology, they are facing some challenges in terms of acquiring data economically in the industry they operate in.
On being asked about the biggest challenges in formulating their data strategy, the participants audience offered very interesting responses.
The majority was divided between the second and the third option: Data democratization and self-service capabilities and Data integration, multiple sources and multi environments.
A Chief Data and Analytics Officer from an educational institution shared that she voted for the third option as there are many different systems in different environments in place; and there was no way to access the data in all these different places. This makes it very challenging to have a uniform data strategy for the whole organisation.
On the final question on how organisations are managing their data assets and if they are easily locatable or not, a majority of the participants chose: “We have some solutions, but they’re not fulfilling our needs. They’re either a bit manual, slow, not robust or automated”.
A Chief Digital Officer from Malaysia reflected that to some, data is easier to access as it is with their IT departments and they have the architecture around it. But there is still a lot of data that requires you to pick up the phone and to know its location. Overall, he felt, that from a digital transformation standpoint, their organisation still has a long way to go.


The session was concluded by closing remarks from Issam. He shared a very pertinent paradigm: DataOps is mainly about three things – people, processes and technology. Further, it’s not enough to just put them together to have an effective data strategy. One needs to have a futuristic approach towards these and invest in them overtime.
The delegates were well informed about the need and the processes involved in implementing DataOps methodology in their respective organisations.


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The Ministry of Administrative Reform and Bureaucratic Reform (PANRB) join forces with a government IT firm to create a digital Public Service Mall (MPP). The initiative is a follow-up to President Joko Widodo’s directive to establish MPP Digital.
According to Minister PANRB Abdullah Azwar Anas, the IT government company is more advanced in digitalisation implementation. MPP Digital incorporates numerous services into the hand to make it easier for people to access high-quality government services.
“MPP Digital provides effective and efficient service delivery while enhancing information security for government digital services. The government IT company team will expedite the President’s vision for MPP Digital,” he explained.
MPP Digital is also expected to increase investment by allowing for faster and easier licencing, leading to job possibilities. In addition, the local administration will not need to construct a massive MPP building but will rely on digitalisation that everyone can access.
MPP Digital is expected to be ready by May 2023, following the President and Vice President’s directives. The creation of MPP Digital is also under the government’s present implementation of the Electronic Based Government System (SPBE).
At the same time, Ririek Adriansyah, the Main Director of the government IT company, declared his willingness to support the government’s initiative. He conveyed that the construction of MPP Digital was proceeding as planned because the digitalisation of services has enormous potential benefits for both the government and the general public.
Additionally, the government is working hard to progress SPBE, including introducing Digital Public Service Malls (MPP) as one of SPBE’s expressions. SPBE is also a component of President Joko Widodo’s Thematic Bureaucratic Reform, which is aimed at digitising government services.
The next Electronic-Based Government System (SPBE) aims to strengthen unity by offering a single access system for the country’s digital services, resulting in higher public service quality. Nowadays, the state’s digital public sector is still fragmented by agency, sector, and silo-based systems. As a result, citizens are frequently required to submit similar data and register several accounts to access various digital-based public sector services.
As a result, Anas will pursue a single sign-on account for users to access various government services. Users can utilise their accounts to access all public services e-services, such as population issues, business permissions, and other certifications. Digital MPP has done so following President Jokowi’s and Vice President Ma’ruf Amin’s objective to achieve bureaucratic reform with simple, powerful, and quick replies to the community.
More MPPs have been built and inaugurated by the government. In the future, all regions will have physical and digital MPPs, with all government services based on demographic numbers (Digital ID). MPP Digital, on the guidance of the President and Vice President, has become the PANRB ministry’s short-term focus.
As of December 2022, 103 MPPs (20% of the total of 514 regencies/cities in Indonesia) had been inaugurated in regencies and cities. Thus, fewer than 80%, or approximately 411 districts/cities, still need MPP. The Vice President aimed for roughly 150 new MPPs in 2023, with all towns and regencies having MPPs by the end of 2024.
The Ministry of PANRB has evaluated 10-15 MPPs (Public Service Malls) for inclusion in the future Digital MPP development process. These MPPs were chosen for their uniqueness, benefits, and good qualities. In general, the MPP Digital application development will be divided into four stages: requirements, design, testing, and upgrading.
Anas emphasised that government digitisation is a critical driver in enhancing the quality of public services, which would increase people’s well-being. Bureaucratic reform must increase investment and streamline business services, boosting the economic level of society. Improving the community’s financial level will undoubtedly influence the lowering poverty rate.
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This year, the government wants relevant ministries and agencies to tighten management and increase oversight of e-commerce activities to identify violations and prevent tax losses. The Ministry of Industry and Trade’s (MoIT) E-commerce and Digital Economy Agency will work with departments from the Ministry of Information and Communications (MIC) and the Ministry of Finance to share data and better regulate business activity on social media and in cyberspace.
The inspections will also focus on ensuring that e-commerce platforms and social networks are taking proper steps to screen, prevent and block accounts that do not provide adequate information or have signs of trading in counterfeit or illegal goods.
The E-commerce and Digital Economy Agency will continue to collaborate with other government agencies such as the Market Management Agency, the Department of Cybersecurity and High-Tech Crime Prevention, the Ministry of Science and Technology, and MIC to inspect and monitor e-commerce businesses for compliance with the law, in accordance with plans approved by the Minister of Industry and Trade.
The agency will also evaluate existing policies and make practical changes to improve the management of e-commerce business activities. It will upgrade infrastructure and supporting services and incorporate new technologies to assist the digital transformation of businesses.
Furthermore, the agency will offer training to improve the inspection and handling of violations in e-commerce. It will organise events to promote anti-counterfeiting and encourage e-commerce website operators to better protect consumers’ interests.
Last year, Vietnam’s e-commerce industry continued to grow and become a significant distribution channel. As the economy recovers from the pandemic, e-commerce has been a leading sector in the digital economy. A survey from the Ministry of Industry and Trade showed that retail e-commerce revenue in Vietnam increased by 20% in 2022 as compared to 2021, reaching US$ 16.4 billion. This accounted for 7.5% of the total retail sales of goods and services in the country.
To establish trust for consumers in online shopping, safeguard legitimate traders, and foster e-commerce development, the government reviewed and requested e-commerce companies to remove or lock 1,663 stalls with 6,437 counterfeits or violated goods, and blocked five infringing websites.
Experts recommend that there should be regulations on the responsibility of information security of relevant organisations and individuals in order to prevent tax loss and protect business interests. This includes regulations on the security of websites and the responsibility to provide information to tax authorities, which would help make tax management more effective.
Associate Professor Le Xuan Truong, Director of the Academy of Finance’s Faculty of Taxation and Customs under the Ministry of Finance, suggested that the government should implement a regulation that forces e-commerce trading floors to be responsible for withholding and paying taxes on behalf of individuals as well as perform payment intermediary services and participate in operating and controlling delivery activities and receiving money from buyers. Over 40 countries worldwide so far have regulated the responsibility of e-commerce exchanges in deducting taxes of individuals if the floor provides payment services, or directly participates in the delivery and receipt of goods by buyers and sellers.
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Budi Gunadi Sadikin, Minister of Health, announced the development of SATUSEHAT, an interoperable Indonesian health data system. Budi aimed to complete the digitalisation of health data by January 2024. In keeping with the spirit of an impactful bureaucracy, the Minister of Health is sure Indonesians would benefit from digitisation.
“The concept is interchangeable; (health facilities) can use the information anywhere: all hospitals, both public and private, pharmacies, clinics, health centres, and labs throughout Indonesia will use the same data format, and (the data) can be exchanged,” he said at the launch of the Digital Transformation Office (DTO) Space in Jakarta.
SATUSEHAT is a health platform that serves as a forum for various health apps from companies in the health business. As a result, all applications and health service facilities on the SATUSEHAT platform, including vertical hospitals, government hospitals, private hospitals, health centres, Posyandu, laboratories, clinics, and pharmacies, must adhere to the Ministry of Health’s criteria.
People no longer need to carry physical medical record files while moving hospitals because of this platform. All patient medical record resumes have been digitally captured on the SATUSEHAT platform, which can be viewed from anywhere and at any time using mobile phones.
“For certain users who haven’t been able to produce health applications, we can aid later. (And) We can eventually give standard and free applications for significant stakeholders such as Puskesmas (community health centres) and Posyandu (toddler integrated service post). This way, we can do data integration elegantly on the same platform,” Budi confirmed.
Furthermore, the Ministry of Health established DTO as a Ministry of Health work unit dedicated to implementing the Healthy Indonesia programme by developing effective data-driven policies and digital technology products. User-Based Technology Development, National Health Data Integration, Technology Capacity Building, and Data-Based Policy Making are the four principles of digital transformation being implemented.
Budi directed the DTO and the Data and Information Centre (Pusdatin) to take meaningful actions to expedite national health data digitisation. DTO must complete nationwide health interoperability that is transparent and accessible to all parties. The merger process started on July 6, 2022, and is expected to be finished by the end of 2023.
Another challenge is to combine clinical and genomic data to assess the health of the Indonesian population deployed with Artificial Intelligence to create more detailed and exact results. AI will subsequently support the Ministry of Health’s clinical and genomic data. The services are designed to help Indonesia advance health biotechnology.
During the inauguration ceremony, the Minister for Administrative Reform and Bureaucratic Reform (PANRB), Abdullah Azwar Anas, praised the Ministry of Health’s digital transformation in the healthcare system. He anticipated that the shift would affect at least five items. First and foremost, it increases the quality of healthcare services. Second, it improves access to healthcare services. Third, raise the added value of the health sector economy with a focus on domestic goods.
Fourth, speeding the achievement of the government’s main healthcare projects, such as lowering stunting prevalence. Fifth, strengthen health human resource expertise while guaranteeing equitable distribution across the country.
“For example, we may ensure that a health concern is treated by integrating data, then monitoring therapy until the assessment is entirely digitally driven. We can learn from the Covid-19 pandemic, in which health technology was extremely useful in combating the pandemic,” he went on to say.
Anas believes that the Ministry of Health’s SATUSEHAT will soon be merged with the National Electronic-Based Government System. He praised the tremendous efforts made by the Ministry of Health to implement digital transformation.
The Ministry of Health’s consolidation initiative can serve as a model for other Ministries/Institutions looking to increase work units’ roles in supervising the government’s digitalisation activities. Anas is optimistic that the integrated ecosystem of digital health data will be a huge step forward for the country’s health sector.
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Senate President Pro Tempore Loren Legarda urged the government to prioritise cell sites in geographically isolated and disadvantageous regions (GIDA), indigenous villages, and other upland places. In addition, she advocated that the government’s digitalisation and internet connectivity initiative be implemented throughout Antique province in the future years.
In her hometown of Antique, 40% of the populace uses Globe and Smart connectivity. However, their tower locations are focused on urban regions. As a result, Legarda requested that WiFi hotspots be deployed throughout the province.
Legarda discussed her proposals with Department of Information and Communications Technology (DICT) Undersecretary Anna Mae Yu Lamentillo, Undersecretary Angelo Nuestro, and Assistant Secretary Philip Varilla at the Senate of the Philippines.
Around 18 Antique towns will undergo digital transformations to improve municipal services to be more accessible, faster, and more efficient. Legarda, the primary author of Republic Act No. 10844, the law that established the DICT, underlined the importance of ICT infrastructure, systems, and resources in ensuring universal access to excellent, cheap, dependable, and secure ICT services.
“We are doing this in Antique, and we will do it in other areas of the country. With our stronger cooperation with the DICT, we want every community, even our indigenous communities, to be digitally linked so that they are not left aside,” she added.
Meanwhile, Lamentillo said the DICT would pursue its mandate to build the digital infrastructure connecting communities, especially those in far-flung areas. The connectivity programme also provides citizens with better quality of life by delivering speedy and efficient government services to the people.
“We thank Senator Loren Legarda for her unwavering support to the DICT, from its inception and up to the present as we strive to ensure that every community in the country is digitally connected,” she declared.
Under President Ferdinand R. Marcos Jr., the Philippines has strengthened efforts to develop the country’s internet connection. He promised his administration would do all its power to offer free internet connection to rural communities. The government plans to roll out the “BroadBand ng Masa Programme” (BBMP) to all isolated islands, especially those without a mobile cellular connection.
BBMPs across the country give free internet access to students and teachers from geographically isolated and disadvantaged regions (GIDAs). As part of the programme, an additional 628 operational free WiFi sites were installed, increasing the total amount of such WiFi sites throughout the Philippines to 4,757. At least 2.1 million unique users, or around 100,000 families, can access the government’s free internet connections. Interconnectivity and government services will benefit from digital technologies.
DICT Secretary Ivan John Uy was optimistic about the programme’s ability to help develop a “direct relationship” between GIDAs and the government. Establishing the Free WiFi for All Programme is one of the government’s accomplishments in boosting connection. He committed to increasing efforts to extend internet connection to more remote places.
Indonesia is made a similar push to persuade local governments to accelerate the provision of digital infrastructure for telecommunications and internet needs in rural locations. To service the community in all villages/sub-districts in Indonesia’s most remote, outlying, and underserved (3T) sites that have yet to be served by a 4G signal network. The BTS was built with funds from the State Revenue and Expenditure Budget by the Ministry of Communication and Information.
The BTS will be a downstream facility allowing the public to benefit from upstream infrastructure such as a broadband fibre-optic cable network. Another method for providing internet connection to rural schools and health care facilities is the SATRIA-I Satellite and the Hot Backup Satellite.
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Abdullah Azwar Anas, Minister of State Apparatus and Bureaucratic Reform (PANRB) observed that the state digital public service sector is still fractured by agency, sector, and silo-based systems. As a result, citizens must frequently enter similar data and create several accounts to access various digital-based public sector services. Therefore, the next Electronic-Based Government System (SPBE) aims to improve unity by providing a single access system for the country’s digital services, resulting in better public service quality.
“The Presidential Decree on the Architecture of the National SPBE also aims to integrate separate digital services into an inclusive digital service through the National Government Administration Portal and the National Public Service Portal, aka digital Public Service Mall (MPP),” Anas explained in a meeting with representatives from various ministries/agencies at the Ministry of Home Affairs office in Jakarta.
The government is making significant efforts to advance SPBE, including introducing Digital Public Service Malls (MPP) as one of SPBE’s manifestations. SPBE is also a part of President Joko Widodo’s Thematic Bureaucratic Reform to digitise government services.
The Thematic Bureaucratic Reform focuses on five areas: poverty reduction, increased investment, digitisation of services, domestic spending, and inflation management. The thematic bureaucratic reform scheme has been implemented and will be applied inside the TNI (national army), Polri (federal police), and the Attorney General’s Office.
Furthermore, the government has physically constructed and inaugurated more MPPs. In the future, all regions will have MPPs that are not only physical but also digital, containing all government services based on population statistics (Digital ID). According to the advice of the President and Vice President, MPP Digital has become the ministry’s short-term focus.
As a result, the Ministry PANRB, in collaboration with the Ministries of Home Affairs, Communication and Informatics, BSSN, and Finance, is working to execute Thematic Bureaucratic Reforms. According to the President’s directives, the programme must impact society through the execution of SPBE.
The PANRB ministry would continue supervising SPBE implementation through the SPBE Coordinating Team. To design SPBE architecture, the team requires a plan and linked steps. The national SPBE architecture is supposed to maintain the integration of National Digital Services while handling the national programme theme.
The plan clarified each job description to eliminate overlapping work and maximise the coordinated approach. The structure will also serve as a guide to align digitisation initiatives to make them more effective and efficient. In addition, a timeframe for the implementation plan has been established to simultaneously carry out the National SPBE Architecture strategic effort.
Johnny G. Plate, Minister of Communication and Informatics, who also participated in the coordination meeting, explained that the Ministry of Communication and Information is currently building a National Data Centre (PDN), a government service liaison system, and an intra-government network to support SPBE. In addition, the Ministry of Communication and Informatics also develops and harmonises applications, creates SPBE super-apps, and employs big data analytics and artificial intelligence in collaboration with other ministries/institutions.
President Jokowi indicated that the bureaucracy movement must relate to the government’s main aims for the bureaucracy to impact society. With 4.2 million government employees in Indonesia, the government created a new performance measure for them. All the KPIs (key performance indicators) are aligned with the government’s main initiatives, which include investment, poverty, digitisation, inflation, and TKDN (domestic component level in government spending).
Assessment of bureaucratic reform (RB) of ministries/agencies and regional governments as of 2023 must be more directed towards fixing downstream community problems that are the government’s priority, namely poverty eradication, improved investment, digitising services, spending on domestic products, and inflation control.
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HKSTP has entered a strategic partnership with a Swiss multinational pharmaceutical company to position Hong Kong and the Greater Bay Area as a leader in life science innovation and set an example for the region. This is the first collaboration between HKSTP and the life sciences corporation that encompasses technology and data sharing.
The two are committed to promoting life science innovation and healthcare policy. They aim to provide a robust platform and support for start-ups in Hong Kong and mainland China by creating an ecosystem for healthcare start-ups. The goal is to make the Greater Bay Area a leader in life science and healthcare innovation and serve as a model for the rest of China in terms of technology application and registration. Additionally, they hope to establish the GBA as a hub for talent and corporates in the Asia Pacific region.
The principal areas of collaboration are:
- Shaping Policy – A white paper to articulate policy recommendations, organising a public forum and a round-table for an in-depth discussion with government officials;
- Co-incubation program – providing the start-ups with support and guidance on science, strategy and marketing, and creating a platform for the start-ups and potential partners to network and exchange; and,
- Data collaboration – Fostering a conducive data-sharing environment in the STP Platform and among stakeholders; exploring synthetic data generation tools; promoting the “data collaboration” concept to the community.
The Secretary for Innovation, Technology and Industry was one of the witnesses to the Collaboration Agreement Signing Ceremony, he stated that the partnership aligns with the Hong Kong Innovation and Technology Development Blueprint recently released.
With the strong support from the Central Government and the government’s commitment to I&T development, as well as Hong Kong’s unique advantages, the partnership will greatly contribute to the development of a world-class biomedical ecosystem in Hong Kong.
The CEO of HKSTP stated that the partnering firm is a global pharmaceutical leader with strong connections to business leaders, scientists, marketers, and investors globally. It is believed that the partnership will foster the development of more health talents and significantly speed up growth in our medical research, drug development, and clinical trial processes.
The Head of the firm’s China-based innovation centre stated that the company is so glad to see this collaboration happen. It is hoped that the partnership can bridge HK and other cities in China for more opportunities to exchange, collaborate and empower start-ups; accelerate conversion and commercialisation; and to bringing hope to patients in China.
The APAC Sub Region 3 Head of the firm’s diagnostics arm noted that Hong Kong has a great foundation of scientific research. The firm looks forward to this collaboration in advancing high-quality research work, building a platform for innovation and benefiting the Asian population as well as the rest of the world.
The launch ceremony was attended by various dignitaries including the Under Secretary for Innovation, Technology and Industry; the Commissioner for Innovation and Technology, the Head of APAC Area at the firm, the Head of the firm’s accelerator (CICoR), the General Manager, Hong Kong and Macau and Mr Ronald Lo, General Manager, at the firm’s Hong Kong and Macau diagnostics arms.
Recent research has found that the global life science analytics market size was valued at US$ 8.3 billion in 2021, and is expected to grow at a compound annual growth rate (CAGR) of 7.7% from 2022 to 2030. This growth is driven by the increasing adoption of analytics by the life science industry, which uses descriptive and reporting analysis for building databases and prescriptive and predictive analysis for predicting future trends and results.
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The Philippines embraces any cooperation that may aid the government’s digitisation attempts. President Ferdinand R. Marcos Jr. confirmed this at an open discussion at the World Economic Forum (WEF) in Switzerland, where he lauded his administration’s digitalisation initiatives and gains in bureaucratic efficiency.
Since security is a significant concern, President Marcos urges the development of a cybersecurity system for the government’s essential information. The administration has increased efforts to develop a cybersecurity system, a critical component of digitalising the bureaucracy. Moreover, local governments have stepped in to support the construction of digital infrastructure to increase internet connectivity for all Filipinos across the country.
“Local governments and some agencies would take the initiative and establish communication networks… As a result, everything must now be integrated and assembled. We’re also creating government databases, forming databases for the national ID, (and) putting it in place right away,” President Marcos Jr concluded.
Under the Department of Information and Communications Technology’s Broadband ng Masa and Free Wi-Fi for All projects, the current administration has enabled thousands of previously offline regions. President Marcos Jr met with members of the Private Sector Advisory Council on Digital Infrastructure on January 12 to discuss the council’s digital infrastructure work plan. He and the PSAC members discussed the future of the country’s digital infrastructure.
Senate Bill No. 383, also known as the Digital Transformation in Basic Education Act, has been issued to accelerate national infrastructure development for information and communications technology (ICT). The bill directs the National Telecommunications Commission to designate locations for telecommunications tower installation. Priority will be given to missionary areas that are yet unconnected, unserved, or underserved.
Vice President and Department of Education (DepEd) Secretary Sara Duterte also advocates for free internet in all public schools. The remark was made after she visited the Pinaglabanan Elementary School’s Free Fibre Optic Internet Connection and Free Wi-Fi Programme in San Juan City last month. She commended the city for effectively implementing the project, which aims to strengthen the city’s public education system through increased access to information technology.
The Department of Science and Technology will support DepEd and the Department of Information and Communications Technology under Gatchalian’s bill. The policy also aims to increase all schools’ ICT capacity to adopt distant learning and to propel the primary education sector into the Fourth Industrial Revolution.
President Marcos Jr also requested an update on the implementation of Republic Act 11934, also known as the Subscriber Identity Module Registration Act, and directed that the identification number system be digitalised so that it could be used for both public and private exchanges.
According to the Department of Information and Communications Technology (DICT), approximately 20 million subscriber identity module (SIM) cards have been verified with the country’s major telecommunication operators as of mid-January. According to DICT Spokesperson Undersecretary Anna Mae Yu Lamentillo, 20,551,294 or 12.16% of the country’s 168,977,773 active mobile users have been registered since the SIM card registration law went into effect on December 27, 2022.
“SIM Registration is being implemented alongside the Data Privacy Act. Data encryption is required. PTEs (public telecommunications enterprises) are required by law to ensure that end-user data is secure, encrypted, and protected at all times,” she explained.
Following its simultaneous compliance check on-site visits, the National Protection Commission (NPC) ordered the three PTEs to fix several data privacy “gaps” in their SIM registration. However, Naga stated that the three telcos have typically shown the capability in preserved the clients’ data. He does, however, advise telcos to upgrade and tighten their security procedures as information and communications technology improves.