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Arming law students with tech skills to boost client service

The legal industry is transforming. Therefore, young lawyers need the technological skills to create and use apps that deliver improved services for their clients.

Gone are the days wherein they simply rely on pen, paper and legal precedent when researching relevant case law, making calculations or undertaking mundane tasks like storing gigabits of documents.

According to a recent report, Australia’s Flinders University partnered with an AI software creator to help future lawyers develop the technological skills needed before they enter the legal profession.

They have launched a special platform for a new course wherein the University’s law students will work with not-for-profit organisations to develop legal apps designed to improve the delivery of their services.

Why the need for this new course?

The University would like to guarantee that their law graduates are technology literate leaders who have the skills and knowledge to navigate the digital age.

Using technology to increase the availability of legal information and the capacity to scale provision of legal services has potential to increase access to justice for the many people for whom legal advice is currently out of reach.

In a report covering 2016 – 2017, over 1,800 US start-ups received venture capital funding to develop specific products that improve existing services in the legal industry.

Employers are increasingly seeking qualified lawyers who can also implement tech solutions in a rapidly developing industry.

The business world is changing and so do the ways business demands service.

New technologies are emerging and the pressure is on for law firms, in-house lawyers and legal businesses to operate more efficiently and effectively.

Technology is changing the practice of law and so it needs to form part of the study of law.

What will happen at the end of the semester?

The University’s Law will be hosting the Global Legal Hackathon in 2019, which will showcase the way innovation and technology can be used to solve issues in access to justice.

Moreover, it will demonstrate the importance of fostering that innovation.

At the end of the semester, students will come together to present their finished product before a panel of judges as they compete for the prize of best legal app.

After the course is completed, the not-for-profit organisations will have the opportunity to deploy their applications.

The Applications

The students have developed the following applications:

  1. Client Court Reporter

The app helps lawyers generate a letter for their client, which summarises the court order in plain English.  This helps the clients understand the key information about their cases.

  1. Disability Justice Discrimination App

The app helps inform people with disabilities whether they have experienced discrimination as defined in relevant state and federal legislation.

It also aids the organisation reach more individuals through the automation of tailored legal information.

  1. Safe Homes

It provides relevant legal and non-legal information and support services for people experiencing family violence.

It also provides the individual with information regarding eligibility for a Family Violence Intervention Order.

A Transforming Industry

A representative from the AI company commented that law schools are realising that it is necessary to prepare students for the future of legal profession.

Through learning these skills, students will be able to create live and functioning legal applications that help promote greater access to justice.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.