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Da Nang City Tops Vietnam ICT Index

The central city of Da Nang has maintained its leading position in terms of readiness for Information and Communications Technology (ICT) development and application, topping the Vietnam ICT Index rankings for another year. This was the 12th consecutive year it had secured first place in the ratings of Vietnam’s 63 cities and provinces, according to a report of the Vietnam Association for Information Processing (VAIP) and the Ministry of Information and Communications (MIC) Department of Information Technology.

Da Nang ranked fifth in the national IT Industry Index, after Ho Chi Minh City, Hanoi, and the northern Bac Ninh and Thai Nguyen provinces, and among the top five in the sale and distribution of IT products and services, together with Hanoi, Can Tho, HCM City, and the Mekong Delta’s Long An province, according to reports.

The result is expected to lay a basis for the city to move to the next level in its digital transformation process. During the 2021-2025 period, the city plans to ready itself in terms of infrastructure and databases for the full implementation of its smart city efforts and connection to the ASEAN smart city network. It will continue to promote the use of technologies from the fourth industrial revolution (4IR) in enterprises and society.

Da Nang looks to build a synchronous telecoms infrastructure system along with regional and inter-regional core networks and expand the 5G mobile coverage to the entire city and broadband connection to all enterprises and households. It will also upgrade the e-government platform, complete the Local Government Service Platform (LGSP), and connect with the National Government Service Platform (NGSP) for sharing data with ministries and central agencies.

The city will put into operation a data service portal to provide information from the municipal government to the public and businesses. It aims to have at least 30% of online public services using digital signatures in administrative procedures and have 100% of public services performed online at the third and fourth levels.

Da Nang was the first city in Vietnam to launch an e-Government system, in 2014, and transferred this system to 16 cities and provinces around the country in 2016. A report revealed that Da Nang’s e-government system had been used by 225 agencies and 4,000 users.

The city had provided 1,200 online administration procedures, including one-stop shops, residential management, public transport, and water supervision, through the e-government system, while free wireless internet services offer a maximum of 20,000 connections in public places, according to the city’s information and communications department.

The city’s IT infrastructure is available for smart connections for air control, water, garbage, meteorology, and energy agencies. It can also provide earthquake and tsunami warnings, and data on flooding, erosion, sewage management, and food safety.

Launched in Vietnam in 2005 and based on UN criteria, the Vietnam ICT Index assesses technical infrastructure, human resource infrastructure, IT application, online public services delivery, and the IT industry in cities and provinces. It has secured a prestigious reputation over the years and serves as a foundation for the ministry and local authorities to adopt suitable policies to develop the ICT sector and the IT industry nationwide.

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