November 25, 2020

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DICT supports e-Governance in the Philippines its digitalisation initiatives

The Department of Information and Communications Technology (DICT) has expressed complete support for the vision of e-governance as outlined in the Senate Bill 1738 (E-Governance Act of 2020) as a means of institutionalising e-Governance in the Philippines to cope with the transition to the new normal and the challenges posed by the COVID-19 threat.

“In an age where almost everything can be done online and through other digital platforms, the government must harness the power of information and communications technology to better serve its purpose and bring the government closer to the people,” Senator Go, who filed the Bill on 27 July 2020.

The DICT was confident that the Bill when enacted, would complement and enhance the current efforts it has undertaken to transform public service delivery through prioritisation of digitalisation initiatives.

“We are ramping up our digitalisation plans to accelerate solid client-responsive reforms, and the filing of Senator Go of the Bill is a welcome development towards an apparently shared vision between the Executive and the Legislative when it comes to national digital transformation,” DICT Secretary Gregorio B. Honasan II said. “Digital transformation should be done with interoperation as a long-term goal and with client experience always as a top consideration.”

The proposed legislation aims to establish an integrated and interoperable information system for the whole of government, an internal records management system, an information database, and digital portals for government services. The bill also aims to do away with paper-based and outdated models of bureaucratic work within government agencies and units to improve efficiency.

It envisions the establishment of the Integrated Government Network (IGN) which would serve as the primary mode of information and resource sharing among the government and function as the government’s focal information management tool and communications network.

DICT is currently focusing on interconnecting government agencies and integrating their services towards a long-term target of seamless interoperation. The Department is focusing on various digitalisation solutions under its ICT-enabled government agenda, which includes both a strengthening of existing platforms as well as looking into inter-sectoral initiatives to improve public service delivery for a recalibrated Digital Government.

DICT is enhancing government interconnectivity with the Philippine Government Network (GovNet), that provides government offices with high-speed broadband connection linked to a secure data centre, allowing the processing and transfer of sizeable data for more efficient public services. GovNet interconnects government agencies to promote better information exchange and improve the accessibility of resources.

Additionally, the department continuously provides efficient and quality services through the National Government Portal (NGP), a centralised platform where citizens can currently access 231 e-Government services online through www.gov.ph for easier navigation. Another key program to integrate government services is the National Government Data Center (NGDC) Project, which addresses the ICT system needs of government agencies by providing centralised locations where computing and networking equipment shall be housed.

DICT Department supports efforts to promote ease of doing business through the NationalBusinessOne-Stop-Shop(NBOSS), which was launched in partnership with the Anti-Red Tape Authority (ARTA), to allow for the simpler business registration process that can be completed within 7 and a half days. Similarly, the Central Business Portal (CBP) complements the NBOSS as the online platform that receives business applications and links registrants to the concerned government unit/agency to complete the transactions.

The Department is also gearing for e-Government interoperability for 2021 through a portfolio of inter-sectoral initiatives it is currently developing, in line with the recommendations of the “We Recover as One” Report of the IATF-MEID’s Technical Working Group (TWG) for Anticipatory and Forward Planning (AFP).

With these enhanced initiatives in place, the DICT affirms its commitment to lead efforts towards government digital transformation in support of the President’s directives and parallel to the legislative push for digitalisation of services.

“We are extending all efforts to transform how we deliver public services, how we transact with the people, and how we move forward in the new normal by maximising the benefits of information and communications technology,” Secretary Honasan said.