February 26, 2024

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Hong Kong’s First Centralised Cloud Robotic Platform

Image Credits: HKSTP, Press Release

A developer of robotic applications and systems based in Hong Kong has announced the release of ARCS, a Robotic Control System developed in-house and powered by cloud technology from a multinational technology corporation based in the United States.

The company is a member of Hong Kong Science and Technology Park Corporation’s Leading Enterprises Acceleration Programme (LEAP) and has received full support from HKSTP. This has enabled them to establish their office and a state-of-the-art automated warehouse, called the RobEX Centre, within the campus.

In recent years, work automation has become increasingly popular. The widespread use of robots in our daily lives has made it possible to free up human labour through highly efficient execution abilities. However, there has been a lack of agnostic platforms to coordinate and control robots of different brands, functions, and systems, which has prevented our robots from creating synergy in the most efficient way possible.

Furthermore, there is an urgent need for society to proactively explore alternative approaches to maximising the potential of robots, especially with intensifying community issues such as an ageing population and declining birth rates, which further widen the local workforce gap. This could greatly elevate our quality of life, particularly for those with lower self-care ability, such as the elderly and the sick.

Moreover, with environmental, social, and governance (ESG) subjects becoming more prominent, organisations are increasing their investments in sustainability and environmental research to find solutions that can boost energy efficiency through robotic technologies.

The HKSTP company is dedicated to developing a range of robotic solutions that address specific challenges, with the ultimate aim of integrating these technologies into daily life and supporting various sectors such as healthcare, smart city, logistics, and education.

With a vision to transform Hong Kong into a smart city, the company developed ARCS. Today, ARCS has been implemented in the fields of rehabilitation and healthcare, offering more autonomous and sophisticated care services, while also alleviating the workload of healthcare professionals through the assistance of smart technologies.

ARCS offers more than just improved efficiency and cost savings for enterprises and organisations. Its distinctive feature of centralised management streamlines the process of data management and analysis, resolving the isolation deadlock of different types of robots.

In the near future, ARCS will integrate artificial intelligence to cater to different scenarios, create the most suitable application plans, and provide tailor-made suggestions derived from the analysis of environmental data collected by robots. This will take the sustainability performance of corporations and organisations to the next level.

During the press conference, the company demonstrated a series of collaborative tasks performed by robots managed by ARCS in three simulated scenes. The first scenario applies to the retail and catering industry: when a store receives an online order, ARCS immediately obtains data from elevators and turnstiles through the Internet of Things (IoT) and delivers the product to the customer using a managed robot.

The second scene is suitable for public places with heavier traffic, such as malls and hospitals. When a patrol robot detects a mass gathering, ARCS can coordinate and send the concierge robot with its camera open for a live stream. This helps users to have a better understanding of the incident with minimised reaction time, while simultaneously instructing the patrol robot to resume its original task.

The third scene is designed for people with disabilities in various public venues. ARCS remotely controls the wheelchair robot, allowing one or a group of robots to safely carry those in need to their destinations.

Additionally, the company showcased the use of ARCS to analyse centralised data, illustrating the system’s capability to streamline the data collection and analysis process, as well as its great potential to incorporate the use of business intelligence.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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