With the first COVID-19 case confirmed in Singapore in January, it would have been reasonable to assume Singapore would fall victim to a large-scale outbreak.
Singapore was the third country to report cases of COVID-19, and by mid-February, had recorded over 80 infections, the highest outside the Chinese mainland. Singapore case count is at 200.
As it stands today Singapore is very successfully managing and controlling the virus from becoming a large-scale national crisis with many countries across the world looking to Singapore Government as an example of what should be done and what can be done for countries going forward.
The Singaporean approach has been prevention, contact tracing, quarantine and access to information. Just one of the reasons the Government has been commended internationally is because of it’s communication with it’s citizens.
Access to information, transparency and daily communication with citizens has shown great leadership from the Government giving citizens the knowledge and power to continue successfully with daily life in the city-state.
This has worked well on many levels.
Strong, Clear and Concise Direction from Government
Many countries now are facing bigger problems with the Coronavirus outbreak due to citizens not being made fully aware of the Coronavirus situation in their country, not sure what actions they were to take, and government agencies not working together as they should.
All Singapore Government agencies provide advice, support and updates on the Coronavirus regularly and there are various applications online to ensure citizens are supported and informed.
Keeping The Nation Digitally Updated
The Singapore Government and it’s ministries have all pulled together to keep the nation working, through its various digital initiatives throughout this pandemic from the very start.
Singaporeans can subscribe to WhatsApp updates from the Ministry of Health or find up-to-date information on the ministry’s website. These updates summarise the current situation in the country. This dedicated COVID-19 site gives very transparent information on each confirmed case.
The website shares the age, sex and occupation of each person who has tested positive for the virus. It reveals where they travelled recently, and when they sought medical help. It explains when they were hospitalised and when they were discharged.
After the first confirmed case of COVID-19 in Singapore was reported stocks of surgical masks were sold out in a very short space of time throughout retail outlets across Singapore.
The Singapore government announced on 30 January 2020 that it would be giving each household four surgical masks, to be collected from specific distribution centres between 1-9 February 2020.
Government Agency, GovTech quickly worked to help keep citizens informed and updated on the Government’s mask distribution.
The Agency recognised the importance of getting timely and accurate information about the distribution centres to citizens, a team of developers at the Government Technology Agency of Singapore mobilised to develop MaskGoWhere – a website providing information on mask collection points.
The Singapore government also launched a chatbot to aid employers to stay updated on the news following the COVID-19 virus. This online bot provides answers based on the programmed questions on the existing situation. Employers are able to find out more information such as the help that is available for them and how to ensure business continuity in uncertain times.
The website of the Ministry of Communications and Information have launched useful and practical campaigns and posters on ‘When to See a Doctor’, ‘What happens to suspect cases’ and ‘How to practice good personal hygiene’.
The “SG Clean” campaign launched by the government on 16 Feb 2020 outlines what all Singaporeans should do to adopt good personal and environmental hygiene habits. It also calls on organisations to adhere to sanitation and hygiene checklists by authorities.
Singapore’s strategy involves multiple lines of defence
Singapore’s strategy to guard against and slow the spread of COVID-19 has been described as ‘multiple lines of defence’. These measures come into play at various stages, from detecting cases before or during entry to Singapore, containing suspect cases to ensuring everyone is informed, updated and prepared to do what is right in protecting themselves and the country against COVID-19 and to keep the country moving forward.
The National Super Computing Mission (NSM) of India is making significant headway in boosting the high power computing capacity in the country. The nation is rapidly expanding its supercomputer facilities and developing the appropriate capacity to manufacture its supercomputers in the country.
The NSM is jointly steered by the Ministry of Electronics and IT (MeitY) and Department of Science and Technology (DST) and implemented by the Centre for Development of Advanced Computing (C-DAC), Pune and the Indian Institute of Science (IISc), Bengaluru.
The National Super Computing Mission is deploying a phased strategy through its various arms to meet the increasing computational demands of academia, researchers, MSMEs, and startups in areas like oil exploration, flood prediction as also genomics and drug discovery.
With the infrastructure planned in NSM Phase-I already installed and much the infrastructure of Phase-II in place, the network of supercomputers through the country will soon reach to around 16 Petaflops (PF). Phase-III, to be initiated in January 2021, will take the computing speed to around 45 Petaflops.
Param Shivay, the first supercomputer assembled indigenously, was installed in IIT (BHU), followed by Param Shakti and Param Brahma at IIT-Kharagpur and IISER, Pune, respectively.
Thereafter supercomputing facilities were set up in two more institutions, and one is being set up in Phase-I, ramping up high power computing speed to 6.6 PF under Phase-1. In Phase-II, 8 more institutions will be equipped with supercomputing facilities by April 2021, with a total of 10 PF compute capacity. Work on Phase-III will start in 2021 and will include three systems of 3 PF each and one system of 20PF as a national facility.
MoUs have been signed with 14 premier institutions of India to establish supercomputing infrastructure along with assembly and manufacturing capacity within the country. These include IITs, NITs, National Labs, and IISERs. While some of these have already been installed, more will be done by December this year. The Phase-II installations will be completed by April 2021.
The three phases will provide access to High-Performance Computing (HPC) Facilities to 75 institutions and thousands of active researchers and academicians working through Nation Knowledge Network (NKN) – the backbone for supercomputing systems.
HPC and Artificial Intelligence (AI) have converged together. A 100 AI PF Artificial Intelligence supercomputing system is being created and installed in C-DAC, which can handle incredibly large-scale AI workloads increasing the speed of computing-related to AI several times.
The mission has also created the next generation of supercomputer experts by training more than 2400 supercomputing manpower and faculties till date.
Powered by the NSM, India’s network of research institutions, in collaboration with the industry, is scaling up the technology and manufacturing capability to make more and more parts in India. While in Phase-I, 30% value addition is done in India, that has been scaled up to 40% in Phase-II.
Efforts are being made to design and develop parts like server board, interconnect, processor, system software libraries, storage, and HPC-AI converged accelerator domestically. India has developed an Indigenous server (Rudra), which can meet the HPC requirements of all governments and PSUs. This is the first time that a server system was made in India, along with the full software stack developed by C-DAC.
Experts said that the pace at which things are moving forward, we may soon have the motherboards and sub-systems manufactured in India, making the supercomputers indigenously designed and manufactured.
Such indigenously designed systems with most parts designed and manufactured in India will be installed at places like IIT-Mumbai, IIT-Chennai, and Inter-University Accelerator Centre (IUAC) at Delhi, C-DAC, Pune, which are covered under Phase-III and help move towards supercomputers developed and manufactured totally in India paving the way for self-reliance in the field.
The Department of Information and Communications Technology (DICT) has expressed complete support for the vision of e-governance as outlined in the Senate Bill 1738 (E-Governance Act of 2020) as a means of institutionalising e-Governance in the Philippines to cope with the transition to the new normal and the challenges posed by the COVID-19 threat.
“In an age where almost everything can be done online and through other digital platforms, the government must harness the power of information and communications technology to better serve its purpose and bring the government closer to the people,” Senator Go, who filed the Bill on 27 July 2020.
The DICT was confident that the Bill when enacted, would complement and enhance the current efforts it has undertaken to transform public service delivery through prioritisation of digitalisation initiatives.
“We are ramping up our digitalisation plans to accelerate solid client-responsive reforms, and the filing of Senator Go of the Bill is a welcome development towards an apparently shared vision between the Executive and the Legislative when it comes to national digital transformation,” DICT Secretary Gregorio B. Honasan II said. “Digital transformation should be done with interoperation as a long-term goal and with client experience always as a top consideration.”
The proposed legislation aims to establish an integrated and interoperable information system for the whole of government, an internal records management system, an information database, and digital portals for government services. The bill also aims to do away with paper-based and outdated models of bureaucratic work within government agencies and units to improve efficiency.
It envisions the establishment of the Integrated Government Network (IGN) which would serve as the primary mode of information and resource sharing among the government and function as the government’s focal information management tool and communications network.
DICT is currently focusing on interconnecting government agencies and integrating their services towards a long-term target of seamless interoperation. The Department is focusing on various digitalisation solutions under its ICT-enabled government agenda, which includes both a strengthening of existing platforms as well as looking into inter-sectoral initiatives to improve public service delivery for a recalibrated Digital Government.
DICT is enhancing government interconnectivity with the Philippine Government Network (GovNet), that provides government offices with high-speed broadband connection linked to a secure data centre, allowing the processing and transfer of sizeable data for more efficient public services. GovNet interconnects government agencies to promote better information exchange and improve the accessibility of resources.
Additionally, the department continuously provides efficient and quality services through the National Government Portal (NGP), a centralised platform where citizens can currently access 231 e-Government services online through www.gov.ph for easier navigation. Another key program to integrate government services is the National Government Data Center (NGDC) Project, which addresses the ICT system needs of government agencies by providing centralised locations where computing and networking equipment shall be housed.
DICT Department supports efforts to promote ease of doing business through the NationalBusinessOne-Stop-Shop(NBOSS), which was launched in partnership with the Anti-Red Tape Authority (ARTA), to allow for the simpler business registration process that can be completed within 7 and a half days. Similarly, the Central Business Portal (CBP) complements the NBOSS as the online platform that receives business applications and links registrants to the concerned government unit/agency to complete the transactions.
The Department is also gearing for e-Government interoperability for 2021 through a portfolio of inter-sectoral initiatives it is currently developing, in line with the recommendations of the “We Recover as One” Report of the IATF-MEID’s Technical Working Group (TWG) for Anticipatory and Forward Planning (AFP).
With these enhanced initiatives in place, the DICT affirms its commitment to lead efforts towards government digital transformation in support of the President’s directives and parallel to the legislative push for digitalisation of services.
“We are extending all efforts to transform how we deliver public services, how we transact with the people, and how we move forward in the new normal by maximising the benefits of information and communications technology,” Secretary Honasan said.
The Vietnam government strongly believes that ensuring safety in cyberspace will accelerate the process of national digital transformation as it is the key to a successful and sustainable digital transformation.
Speaking at the opening ceremony of the ITU Digital World 2020, Minister Nguyen Manh Hung said that Vietnam considers digital platforms as a way to accelerate national digital transformation, considering cybersecurity a key factor to create digital trust and Institutional reform the decisive factor for digital transformation. Vietnam considers digital platforms as a way to accelerate national digital transformation, considering cybersecurity a key factor to create digital trust and institutional reform the decisive factor for digital transformation.
Vietnamese technology not only solves Vietnamese problems but also contributes to solving global problems. The platforms showcased in ITU Digital World 2020 online exhibition and the technological solutions in the prevention of Covid-19, such as Bluezone and Ncovi, are concrete examples. According to Minister Nguyen Manh Hung, digital infrastructure with “Make in Vietnam” digital products and platforms are ready for the digital economy and society, ready for a digital Vietnam.
Vietnam has conditions to become a technology country, to use technology as a driving force for national development, to go at the same pace as other countries, for global cooperation and together build a digital world. The government considers telecommunications and IT infrastructure development one of the top priorities, and digital transformation an important solution for the country’s fast and sustainable development.
However, spam messages, e-mails and calls have been a burning issue for years in Vietnam. The issues of how to prevent spam have and are a topic of discussion at many National Assembly’s sessions.
After one year of compilation with many amendments, Decree 91 was issued by the government on August 14. The latest decree has many positive developments as compared to decrees 90 and 77 addressing the same issue. Legislators and experts are confident that the decree will have a significant impact on reducing spam in the Vietnamese digital landscape.
The strong measures were designed after learnings from the experience of developed countries were applied to strategies. Case in hand: since Australia started a DoNotCall list, 50% of subscribers have registered not to receive ad messages.
Decree 91 gives new definitions about spam messages and emails and adds a new concept about a ‘spam call’, which helps set the criteria for recognizing spam messages, calls and emails. The new decree mentions new measures for users to protect themselves from spam, including DoNotCall, the list of subscribers refusing advertising messages.
As the compiler of Decree 91 on fighting spam SMS, calls and messages, an official with the Authority for Information Security, Dang Huy Hoang, said he was happy that he could contribute to reducing ‘garbage’ in digital space, “All my enthusiasm and 8-year experience in fighting against spam are shown in the content of the decree.”
Hoang began working on the anti-spam segment in late 2012 and early 2013 when he had the chance to work with an expert at VNCERT. Since then, he has been fighting against spam. Hoang said over the last 10 years of working at the Ministry of Information and Communication, his colleague and he have been working determinedly to resolve the issues at hand. In addition to compiling Decree 91, he was also one of the compilers of circulars and other legal documents and set the criteria applied to technological solutions that recognize and authenticate genuine subscribers using artificial intelligence for prevention of spam messages.
Decree 91 also stipulates that mobile network operators have to improve techniques to prevent and filter spam, using modern technologies such as AI, Big Data, Machine Learning and behaviour analysis technology. The decree also sets new sanction methods to deter violators and protect users.
Soon after the decree was issued, Hoang and his colleagues put in place a plan to bring the decree to fruition. The new management mechanism is hoped to help mitigate spam and promote the legal advertising market and create a more secure digital ecosystem for the nation.
Recently OpenGov Asia reported don the sharp decrease in virus-infected computer networks in Vietnam. The initiative is a large-scale campaign aiming to ensure the safety and benefits of communities, businesses, individuals and families that use internet-connected devices that are networked in a cyber environment.
The Singapore Government has announced that they will combine the power of TraceTogether and SafeEntry, two technologies dveloped by the government to help prevent or slow the transmission of COVID-19 in Singapore
In order to resume larger-scale activities and further reopen the economy in a safer manner, TraceTogether-only SafeEntry, known as TT-only SE, will be progressively expanded to more venues.
The use of TT-only SE will provide added assurance that everyone present at these largerscale activities is better protected by effective contact tracing through participation in the TraceTogether Programme.
“TT-only SE ensures that if a COVID-19 case is identified, we can quickly inform close contacts in those locations through the TT Programme. The close contacts can immediately take the necessary precautions to keep their loved ones safe.”
By end of this year, we plan for all popular venues that currently require SE to transit to TT-only SE. The current scanning on-site QR codes with a phone camera, using SingPass Mobile for SE check-in, and scanning of personal IDs, will be disabled at venues where TT-only SE is implemented.
Instead, SE is allowed only if one uses their TT App to scan the on-site QR code, or if they let the on-site entry staff scan the QR code on their TT Token.
Staged Rollout of TT-only-SE
Since August 2020, TT-only SE has been trialled at selected venues where people are likely to be in close contact for prolonged periods, or where human traffic is high, to ensure that individuals at these venues are covered by the TT Programme.
From now till mid-November, TT-only SE will be implemented in venues with activities that involve larger groups of people. These include live performances, business events, places of worship conducting congregational and other worship services with more than 100 people and cinemas. Members of the public who intend to attend these activities are encouraged to download the TT App or collect their TT Token as soon as possible.
By December, TT Tokens would already have been widely available for a substantial period of time. TT-only SE will be implemented at all popular venues where SE is currently mandatory. This would include workplaces, schools, shopping malls and F&B outlets. The latest list of venues which will transit to TT-only SE will be updated on an ongoing basis at www.safeentry.gov.sg/deployment.
TraceTogether Programme Crucial for Effective Contact Tracing
TT and SE are critical digital tools that allow us to quickly contain the spread of COVID19 the moment it is detected, so that we can safely ease our measures and continue to resume economic and social activities.
These tools help to stem multiple generations of spread and prevent large clusters from forming. We seek everyone’s cooperation in using SE and participating in the TT Programme, to make Singapore safer from COVID-19.
The Australian Government has updated the National Security Science and Technology Priorities, to strengthen the country’s national security.
The update identified six priority areas, including cybersecurity, intelligence, border security and identity management, technology foresight, investigative support and forensic science, and preparedness, protection, prevention and incident response.
The update has given greater consideration to recent challenges such as national resilience and biosecurity. These priorities will help to drive strategic advantage by developing, adapting and delivering science and technology solutions to current and future national security challenges.
The National Security and Defence community will work closely to shape and harness the national science and technology enterprise, to achieve a cohesive innovation system as outlined in the 2020 Defence Strategic Update.
Given the commitment and capacity of adversaries to engineer smarter, more agile and increasingly innovative technologies to threaten Australia’s national security, and the growing challenges arising from its natural environment that test the resilience of its society and national systems, the country must remain at the forefront of science and technology to remain agile and anticipative of new and emerging threats.
Currently, Defence, specifically Defence Science and Technology (DST), is responsible for coordinating national security science and technology. DST is recognised as having expertise across key areas of science and technology delivery, experience in establishing and managing diverse research programs, and strong connections with domestic and international science and technology providers.
The six national security science and technology priority areas are:
- Technology Foresighting
The ability to monitor, analyse and evaluate the implications of scientific and technological developments to prevent strategic and tactical surprise.
The ability to collect, analyse, integrate, assess and disseminate intelligence with the accuracy, scale and speed required to support timely national security and intelligence decision making.
- Preparedness, Protection, Prevention and Incident
The ability to appropriately equip and prepare Australian agencies to effectively address national security threats and natural or man-made destructive events, including mass-harm and mass-damage incidents, either by preventing their occurrence, or responding and recovering effectively if they have occurred.
- Cyber Security
The ability to strengthen the cybersecurity and resilience of critical infrastructure and systems of national significance through the conduct of research and development, and the delivery of advanced cyber technologies, tools, techniques and education.
- Border Security and Identity Management
National security community’s ability to protect and secure Australia’s borders from disease outbreaks, hazardous material and threats to our community, including maximum disruption effect on illegal activity and migration with projected growth in people and cargo movement across Australian borders.
- Investigative Support and Forensic Science
Law enforcement’s ability to prevent, disrupt and prosecute terrorist and criminal activities in a complex transnational and evolving digital environment.
Fostering academic and industry partnerships
The NSSTC continues to strengthen national science and technology partner capabilities to enhance targeted delivery to the Australian national security agencies. NSSTC participated in the May 2018 Civil Security Congress and Exposition which provided an opportunity to widely engage with Australian industry.
Of particular note, two Australian companies have produced equipment in the areas of explosive trace detection and stand-off detection of improvised explosive devices following receipt of NSSTC development funding.
Some current projects include:
- Novel fingerprint detection techniques
- Developing CBRN risk protocols to ensure first responder safety
Fostering international collaboration
The NSSTC maintains bilateral Memorandums of Understanding with the following international partners:
- US Department of Homeland Security
- US Combatting Terrorism Technical Support Office
- UK Home Office
- Canadian Centre for Security Science
- New Zealand Ministry of Business, Innovation and Employment
Building on the successful bilateral engagements between allied nations, a Five Nation Research and Development Initiative (5RD Initiative) has been established which seeks to create new opportunities to deliver more efficient and cost-effective access to results, expand research, development, testing, and evaluation capacity, and offset limitations in a constrained and fluctuating budget environment.
DST’s national security science and technology program
The NSSTC drives dual-use application of sovereign DST technology encouraging applicability in both military and national security environments.
DST has directly contributed to the nation’s security through the delivery of national security science and technology solutions in areas such as facial recognition algorithms, video analytics, vehicle survivability, decision support systems, blast modelling, cyber open-source training, home-made explosive characterisation and threat assessments, toxic chemical detectors and support to numerous operations.
Specific work includes assistance with the characterisation of the threat for the aviation security incident in Sydney July 2017 and recently working with Home Affairs to host a Chemical, Biological and Radiological Capability Exercise (CAPEX) in Queensland, which involved CBR specialists from Australia, Canada, United Kingdom and the United States.
In a major initiative, the Ministry of Micro, Small, and Medium Enterprises (MSMEs) in a major initiative onboarded its latest IT tools of Artificial Intelligence (AI) and Machine Learning (ML) to provide assistance and solutions to micro, small and medium enterprises.
The ministry has implemented AI & ML on its robust Single Window System ‘Champions’ which was launched by the Prime Minister on 1 June 2020. Artificial Intelligence and Machine Learning analytics can be seen at the “AI Corner” on the portal.
The introduction of Artificial Intelligence (AI) and Machine Learning (ML) has been done to strengthen the ministry’s Single Window System Portal ‘Champions’ that has been assisting MSMEs across the nation. This multi-modal system has virtual portals and technology-equipped physical control rooms at 69 locations spread across the country. It has emerged as one of the front runner platforms for the MSMEs in a very short span.
The ministry took the COVID-19 as an opportunity to deploy cutting-edge interventions. In this difficult period, the ministry not only whole-heartedly supported MSMEs but used it to break barriers and make a paradigm shift in operations for the sector. The ministry further is working aggressively to take the MSMEs, and the nation, in the direction of Industry 4.0. The ministry is itself, adopting technologies categorised as part of Industry 4.0 and is also encouraging MSMEs to similarly adopt the latest available technology.
Taking self-reliance a further step ahead, the ministry is aiding MSMEs to manufacture essential and enabling products like sensors, motors, computer displays and other animation technologies. In line with this strategy, the ministry has implemented Artificial Intelligence and Machine Learning on their Champions portal. The entire concept, scope analysis and design were done inhouse by the Ministry with the help of NIC and under the guidance of their tech partner.
The ministry’s technology partner has been guiding the Ministry over the last five months in implementing some of the tools of AI & ML. The ministry confirmed that the technology partner implemented the entire domain of AI & ML on the Champions portal free of cost.
The ministry confirmed they have deployed the tools to enable and optimise the Champions portal with AI & ML Analytics technology to derive a wide range of insights. This is helping them understand the issues in real-time which includes information intelligence and sentiment analysis based on widely available social media and online data.
In this current phase, the AI and ML tools:
- give the MSME Ministry social media insights relating to MSMEs for its policy action through Facebook, Twitter, Instagram, Blogs, Forums and online news that were not available to earlier;
- enable the ministry to get the pulse of the entire MSME Sector even without the stakeholders going to our portal; till now, the ministry was dependent on the complaints and data which were seen on our the CHAMPIONS portal (for grievance redressal);
- make it possible to know the context and atmosphere of the people involved with or dependent on the MSME sector in real-time;
- present data-driven insights that are easy to understand. The tools can slice and dice data in many ways that were not available in traditional tools of Management Information Systems;
- empower all levels of staff, not just specialists, to easily discover actionable points;
- take over tedious work of preparing data for analysis, freeing up human resources to engage in more productive work.
- Allow data analytics to be easily shared as real-time live-data links with the teams at Central (Hub level) and spokes of CHAMPIONS Control Rooms spread all over India;
Ministry of MSME also said that now the next phase is relatively easier for which the trial is on. The second phase would be directed towards real-time grievance redressal and management.
This includes increasing the performance of control rooms and officers through AI-enabled ChatBots for faster response to the query of portal users. It will also give real-time, detailed analytics across the entire workflow of its single window system and grievance redressal.
In collaboration with
The TraceTogether App was launched in March by the Ministry of Health (MOH) and GovTech, as part of the world’s first national digital contact tracing effort.
Since then, it has been used extensively by the MOH and the product team has been busy improving its effectiveness and building enhancements, without compromising on security. We took a look behind the scenes to learn more about the testing process:
The first thing we realised? They use a lot of phones. Like a lot.
How many smartphone models can you name? Our guess is not a lot, especially beyond the flagship models of Apple, Samsung, Huawei, and Google, am i right?
In reality though, the phone population in Singapore isn’t just made up of more prominent models (the iPhones, the Galaxies, the Pixels), but also less glamorous models – say, like the humble Oppo A5.
Why does this matter? Because for TraceTogether to work effectively, the team has to make sure that ALL devices can be detected by each other – not just the popular ones. To help with this, the team maintains a ‘device farm’ – a collection of over 100 different devices representing the majority of the devices used in Singapore by market share.
The new TraceTogether tokens also go through the same stringent testing
In case you’re wondering whether or not there will be compatibility issues between smartphones and the newly introduced Tokens, the team has also been working hard to ensure that this communication is smooth.
TraceTogether Tokens, also based on BlueTooth proximity tracing, are tested alongside the App to ensure interoperability. This is done by calibrating distances to account for close contact range.
As the team conducts more trials and in turn collects more data, they are able to make more refined estimates that help improve the accuracy of digital contact tracing when used by MOH.
Indeed, in the eyes of Team TraceTogether, there’s no Apple vs Android, Token vs App – all devices are the same.
The GovTech office doubles as a makeshift testing ground
When the team needs a conducive environment to simulate real-world conditions, it’s fortunate that they have the GovTech office at Sandcrawler! This space has a wide variety of different office layouts and is divided into different zones, each simulating different types of areas that TraceTogether needs to operate in.
The GovTech office as a testing ground
For example, one zone with wide-open spaces can simulate, say, a void deck or a mall’s atrium, while a more intimate space can simulate tight spaces, such as public transport.
Both phones and tokens are then placed randomly in each zone. The goal here is simple:
1) Devices in the same zone must be able to detect and classify other devices in close proximity via TraceTogether
2) TraceTogether should not deem other devices in different zones as being in close proximity.
This process is repeated again and again, with varying combinations of phones and tokens in each zone, until the team is satisfied. Intense!
The testing never stops:
“One of the mistaken impressions that people have is that TraceTogether is a static programme. It’s not. It was developed in a very compressed period of time. And we’ve been working hard with MOH contact tracers to support their workflow and processes, while also constantly making the app more convenient for citizens,” explained Jason Bay, Senior Director, Government Digital Services.
“We also urge users to continue using SafeEntry and TraceTogether, which are complementary products – and not substitutes. One focuses on the locations you have been to, and helps jog your memory if you are asked to help in contact tracing; the other looks at person-to-person interactions.”
So to keep safe, remember to update your app to the latest version, and keep it open in the background whenever you head out!