February 29, 2024

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iBus Helps Commuters Practice Social Distancing in Taiwan

Image credit: kcg.gov.tw

In a world where social distancing has become part of daily life, it certainly can be disturbing to board an overcrowded bus. The government of Kaohsiung, the island’s biggest industrial centre, has devised an ingenious way of using technology to solve such a predicament. It’s not a first in the world but still, its application is useful. They placed a crowding level feature on the iBus app.

To provide the public with more diverse and useful bus information, Kaohsiung City has included a new feature to the Kaohsiung iBus app that allows passengers to check the level of crowding on buses. It’s the very first in Taiwan. In retrospect, this is ICT enabling better service for the masses.

To do this, they’ve set up a 4G network in all buses that transmit real-time data of the number of passengers on the bus detected by the ticket machine to the bus real-time information system. Consequently, the app shows the crowd level on the bus by a colour code, with green representing comfortable space between passengers and red indicating crowded space.

Passengers are able to see clearly how crowded it is on each of the buses servicing the routes they intend to take by checking the crowding level on the Kaohsiung iBus app before going out, which is helpful for their transportation planning.

Kaohsiung Transportation Bureau Director-General Chang Shu Chuan says that the inclusion of the crowding indicators in the Kaohsiung iBus app is inspired by public transportation systems in other countries for the purpose of epidemic prevention. The grading methods of crowding levels are designed with reference to Taiwan and other countries’ approaches, as well as taking social distancing, bus type and other factors into consideration.

For epidemic prevention, passengers can decide which bus they’d like to take by making use of this new feature. That way, they can keep social distance on the bus while having a better transportation experience. In addition, the information in Big Data transmitted in real-time cannot only be used in presenting crowding levels but also in analysing time intervals and routes in the future to adjust bus schedules and service standards based on the analysis. Overall, it provides for a better bus service that truly serves the needs of the passengers.

The Kaohsiung iBus app is developed by the Transportation Bureau based on the data of the real-time bus system, which was used up to 54 million times in 2021, indicating its popularity among passengers. The app includes main features such as:

  • Real-time Bus Information
  • Traffic Diversion Information for Bus
  • Handicap-accessible Bus Schedule
  • Route Planning

Public transportation services are also provided, including “YouBike2.0 Information,” “LRT Real-time Information,” “DRTS Taxi Service,” and other helpful features for information searching.

One of the key rationales for the merits of digital transformation is how it can change people’s lives for the better. The convenience given to people who board a bus that they know can accommodate them well is a classic example of this. Of course, it helps people prevent the spread of a deadly virus.

The good news is Taiwan has been aggressively pursuing digital technology to benefit its people. At the heart of it all is data. The ability to organise data and come up with an actionable solution is central to the benefit of digitalisation as the iBus app shows.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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