February 21, 2024

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India and the digital revolution

India’s Policy Commission, the National Institute for Transforming India (NITI Aayog) unveiled a comprehensive national strategy for India in 2022-2023. It is a detailed report of forty-one crucial areas, where it discusses the progress already made, identifies binding constraints, and suggests ways to achieve the stated objectives.

The ‘Strategy for New India @75’ was released as a document. The Indian Prime Minister said that it was put together by the NITI Aayog in an attempt to bring together innovation, technology, enterprise and efficient management.

For the digital revolution to completely revolutionise India’s social infrastructures, the Government has to put in place policies to break the digital divide. This will require overcoming current broadband connectivity limitations and the lack of digital access and literacy in rural India.

The report said that internet access is limited because of issues related to quality and reliability, outages, call-drops and weak signals. The current definition of broadband speed will not be able to satisfy the expected rise in demand in the future. Existing networks are strained by inadequate spectrum availability and usage, which has affected the provision of quality services.

To address this, the Government implemented the BharatNet (India Net) or the National Optical Fibre Network (NOFN) project. It aims to connect all the 250,000 village councils (gram panchayats) in the country with the provision of 100 Mbps connectivity.

Additionally, public Wi-Fi hotspots are being set up by BSNL at its 25,000 telephone exchanges in rural areas and Wi-Fi hotspots (choupals) are being set up in 5,000 village councils by Common Service Centres under the Ministry of Electronics and Information Technology (MeitY).

Furthermore, during this year’s India Mobile Congress event, the Government launched the National Frequency Allocation Plan (NFAP) 2018. NFAP 2018 freed up a total of 605 MHz spectrum in the 5-GHz band for Wi-Fi services. Several spectrum bands for short-range devices and ultra-wideband devices are now license-exempt, benefitting the public as well as industry.

A significant portion of India’s population does not have access to electronic devices, including laptops, computers, and smartphones. Digital literacy is estimated to be less than 10% of the population.

The National Digital Literacy Mission is the proposed solution. It will focus on introducing digital literacy in all government schools. The document said that the multiplier effects of this mission will be realised when students educate their family members. Higher digital literacy will also increase the adoption of computer hardware across the country.

Other problem areas are the unavailability of digital content in Indian languages and limited access to e-services.

The report suggested that individual ministries and states should ensure that all their services are available and accessible to citizens over digital platforms. Digital platforms, that enable real-time data updates, will increase accountability, facilitate monitoring, quality checks and timely intervention by the higher administrative authorities. Organisations should also make these services reliable, safe and available in regional languages.

NITI Aayog said India’s regulatory framework for cybersecurity is inadequate. Hacking and denial-of-service attacks have led to disruption both in the Government and the private sector. The Ministry of Electronics and Information Technology will need to develop a comprehensive cybersecurity framework for data security, safe digital transactions and complaint redressal.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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