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Indonesian MSMEs Empowered through Tech Partnership

Image credit: www.mime.asia

A multinational technology company signed a collaboration with Indonesia’s Surakarta City Government in preparing an export training programme for MSMEs.

Currently, around 40 thousand MSME players in Surakarta have registered with the tech company’s e-commerce platform, with five thousand of them having active export stores. The tech company assessed that the Surakarta players have great potential. This means that there is room for growth for local traders who produce their businesses to increase production capacity and quality to export.

This industrial collaboration with the Surakarta city government is carried out in the form of mentoring or education from upstream to downstream on five main focuses, namely sustainable education, distribution of funding, online marketing, payment and logistics systems, and exports.

The tech company stated that this collaboration is a form of support in developing Indonesian MSMEs. They aim to provide education and assistance that can hone the competence and knowledge of MSMEs to realise exports. They added that through this collaboration, the company is targeting a total of 10,000 new exporters from Surakarta MSME players by the end of 2021, as well as making Surakarta City a blueprint or pilot city for the first MSME export education.

In addition to the expansion of the reach provided by online platforms, this series of educational and training programmes can also help MSME players learn to ensure that all orders are fulfilled quickly and while maintaining the quality of their products. The tech company would also build a physical training ground for MSMEs, in addition to its existing campus programme which has been routinely carried out in Surakarta with hundreds of participating sellers.

The Mayor of Surakarta welcomed this collaboration which, according to him, would provide a forum for MSME players in Indonesia to be able to continue to develop, especially in exporting products. With the increasing number of access and education provided for MSMEs to sell online, even to export their products, it can make them optimistic about running their business, especially during this pandemic.

This collaboration with the Surakarta City Government is in line with other strategic steps taken by the tech company to improve the quality of Indonesian MSME players. Its export programme has succeeded in increasing daily transactions on its online platform by up to sixfold between June 2020 and January 2021.

In February 2021, 1.5 million products from local traders were successfully exported to Malaysia, Singapore, and the Philippines. The company’s “From Local to Global” Export Programme will also continue to be developed by adding new export ranges, not only in Southeast Asia, such as Thailand and Vietnam but also in South America, namely Brazil.

In supporting the government’s programme to advance MSMEs, the tech company is also collaborating with export schools to produce 500,000 new exporters by 2030. This is also supported by the Ministry of Trade and the Ministry of Cooperatives and SMEs.

As reported by OpenGov Asia, through utilising e-commerce platforms, Indonesian MSMEs will be able to reap several benefits. One of which is financial where they may double their revenue. Technology allows faster transactions, therefore, providing an opportunity to rapidly increase their revenue as well.

As reported, the Ministry of Communication and Informatics encourage the MSMEs to expand their businesses and sell on digital platforms. Selling online will greatly improve the work patterns of these businesses, expanding their reach by utilising modern technologies.

Hopefully, increased cooperation between the government and the business sector would also increase the competitiveness level of Indonesia on a global scale.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.