February 25, 2024

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Malaysia Paving the Way for a Digital Future in Transportation

Malaysia’s transportation sector is poised for a transformative era, aligning with the government’s strategic vision to establish a modern and interconnected transport infrastructure system infused with cutting-edge technology.

In pursuit of this vision, there is a critical need for enhanced transport integration, particularly as Malaysia undertakes ambitious projects like the Mass Rapid Transit (MRT), the East Coast Rail Link (ECRL), and the planning for the Kuala Lumpur-Singapore High-Speed Rail (HSR).

Image credits: BERNAMA

Associate Professor Rohafiz Sabar, a senior lecturer at the Department of Transport and Logistics, School of Technology and Logistics Management at Universiti Utara Malaysia, expressed optimism, stating, “The government’s clear goal is to cultivate a seamless transit system that connects cities, regions, and various modes of transportation, providing Malaysians and visitors with convenient and sustainable travel options throughout the country.”

In the Budget 2024 allocation, the Madani Government, led by Prime Minister Datuk Seri Anwar Ibrahim, has earmarked RM4.7 billion for the enhancement of the LRT3 project (LRT Shah Alam Line) and its supporting infrastructure.

Rohafiz emphasised the government’s commitment to creating a user-friendly, borderless transit system, further noting, “The technology will not only improve passenger experience but also provide valuable data to optimise transport routes and services.”

The allocation also covers significant projects like the MRT Line 3, an RM50.2 billion venture covering 51 kilometres with 31 stations, and the RM74.96 billion ECRL, connecting Kota Bharu and Port Klang. While the Kuala Lumpur-Singapore HSR project was temporarily suspended in 2018, it holds strategic importance for cross-border connectivity.

Rohafiz stressed the pivotal role of advanced technology, including smart ticketing systems, real-time information applications, and digital payment options, in optimizing efficiency. She highlighted the transformative impact of technology on residents in the Klang Valley, citing examples of cashless formats and future plans to expand the MRT network.

In terms of transport expenditure, Malaysia has allocated RM17.6 billion for infrastructure projects, aiming to enhance roads, airports, and ports by 2023. This significant financial commitment underscores the government’s dedication, with transport expenditure accounting for about 4.5% of total expenditure.

Rohafiz concluded by emphasising that the successful implementation of these mega projects will result in a more efficient, connected, and user-friendly transportation system, setting the stage for a technologically advanced future for Malaysia.

In tandem with Malaysia’s ambitious transportation projects, such as the Mass Rapid Transit (MRT) and East Coast Rail Link (ECRL), the Malaysian government has taken a significant step towards digital adaptation by introducing online renewal options for driving licenses and motor vehicle road tax through the MyJPJ application from 1 February 2024.

This move is a crucial leap towards enhancing user convenience and fostering digital adaptation in the country. The implementation will be carried out in phases, with the initial phase concentrating on private Malaysian vehicles.

The Federation of Malaysian Consumers Associations (FOMCA) CEO commended the government’s efforts, applauding the introduction of online renewal as a swift and efficient means for users to renew their driving licenses.

However, he raised concerns about potential challenges faced by vulnerable groups, particularly older individuals, who may find the online renewal process intimidating. To address this, he suggested that the Road Transport Department (JPJ) consider providing special training or video tutorials to assist such groups in navigating the MyJPJ application for license renewal.

Stressing the importance of cutting-edge technology, the CEO stressed the need for a seamless renewal process and recommended that JPJ and the government invest in robust servers to prevent system glitches and ensure compatibility during the renewal process. He advocated for maintaining up-to-date systems aligned with international standards to enhance the overall efficiency of the online renewal system.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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