February 23, 2024

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Malaysian start-ups to get help with digital innovation

A recent news report noted that as part of the China-based third-party mobile and online payment platform’s commitment to supporting digital innovation and talent cultivation in Southeast Asia, the firm launched its Malaysia roadshow for the Enterprise Social Innovation Challenge (ANSIC).

ANSIC is a joint initiative by the world’s largest mobile and online payment and the entrepreneurial arm of the National University of Singapore (NUS). At the roadshow, the company shared its experience of how technology can be used to solve real-world problems with start-up entrepreneurs in Asia.

At the online payment firm’s parent branch, the ethos is such that every team member is empowered to leverage the power of technology to solve real-world problems.

Thus, the Senior Algorithm Engineer pitched his idea to his superiors and quickly obtained approval to start building a feasible solution from scratch, using the company’s resources. Using AI, machine learning and computer vision, the algorithm engineer and his team worked day and night to develop the technology service.

In August 2017, after eight months of development and testing, the first official version of the platform was launched. The service allows car owners to upload images and videos of their damaged vehicles, and have their claims processed within seconds. Through technology, insurance companies are able to save significant resources by freeing up human claim adjusters to focus on more complicated accidents. Customer satisfaction also significantly improved.

Separately, the VP of Social Innovation of Agensi Inovasi Malaysia, moderated a panel discussion entitled, “Running a Sustainable & Scalable Social Enterprise in Malaysia.” Panellists included the CEO and co-founder of a social supermarket that is dedicated to reducing food waste and the co-founder of a social enterprise providing sustainable catering services to help refugee families in Malaysia.

Discussing the role of technology in addressing social issues, the CEO of the social supermarket commented that food waste is a global issue and that his company works with restaurants and supermarkets to buy food that they can’t sell then distribute the food at a discount to low-income groups, through online and offline channels.

He noted that it makes a big difference when suppliers and consumers can see in real-time how much they have saved by using the app.

The CEO of the social enterprise explained the reasons she started her company noting that the value of the social enterprise is in solving real issues; her company seeks to help refugees in Malaysia have a way to support their families before they are able to return to their home country.

The company’s chefs are all refugees in Malaysia who would otherwise have little chance of getting a job and they are focusing on using technology to bring out the stories of their chefs, making corporate catering more convenient and marketing more effective.

The aforementioned Senior Algorithm Engineer noted that it is extremely exciting to see so many young, energetic and ambitious start-ups in Malaysia today. He added that the online payment firm hopes that by sharing its experiences and working with partners here, it can contribute to supporting local innovation and the growth of more indigenous start-ups that use digital technology to address real-world problems and benefit more people.

The Malaysian roadshow is part of a series of events in Southeast Asia to help raise awareness of the Enterprise Social Innovation Challenge and to inspire new ideas and innovation in the region.

In Malaysia, the online payment firm’s parent company supports its partner Touch n’ Go with technological capabilities and experience in implementing a mobile payment platform to offer innovative payment solutions and other inclusive financial services.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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