Minister of Law and Human Rights, Yasonna H. Laoly emphasised the importance of consistency and commitment to improving the quality of public services at the Ministry of Law and Human Rights. He was speaking at the at Graha Pengayoman Kemenkumham.
“Public service is a tangible form of the dedication of the Ministry of Law and Human Rights in serving the community in an excellent way,” said the Minister of Law and Human Rights during the inauguration of the Digital Revolution of the Ministry of Law and Human Rights Public Service. “This requires a revolutionary breakthrough.”
This momentum takes shape in the implementation of bureaucratic reforms and comprehensive digitalisation at the Ministry of Law and Human Rights. The rapid development of information technology has driven the Ministry of Law and Human Rights ASN to continue to innovate to support better bureaucratic governance.
Acknowledging that information technology will continue to develop from year to year, the Minister said it was obligatory for the Ministry of Law and Human Rights to continue to innovate and develop technology to support the realisation of effective, efficient, transparent and accountable bureaucratic governance.
Excellent public services are not just following global trends, but are directed at realising good governance, namely good governance, transparency and accountability in the governance process.
The application of information technology is also expected to be able to provide effective and efficient services to the community. Digital reform is a strategic step and digital transformation of public services is essential to accelerate and facilitate services said Yasonna.
The Chairman of the Ombudsman, Amzulian Rifai, said that digitalisation of the bureaucracy is very important because it is a way of breaking the chain of all the things the country does not want in the bureaucracy.
If this critically important initiative – the digital revolution- is properly maintained by the Ministry of Law and Human Rights exists, then this (Kemenkumham digital revolution) can also be imitated by other ministries and institutions.
Deputy for Implementing Competency Development for the State Administration Agency (LAN), Basseng, said that technological advances and the changing external environment are the demands of the times that must be answered by ASN in providing classy services.
“That is why a world-class apparatus is needed,” said Basseng. “Hopefully this revolution can change our mindset, especially for leaders, to become digital leadership, namely leaders in the digital era not to hesitate to innovate and develop employee competencies for the public interest, in achieving the nation’s ideals.”
Indonesia has been keen to progress on its digital transformation journey. They have undertaken several key initiatives and reforms. The country has the desire and the political will to adapt to the changing digital landscape.
On 16 September, OpenGovAsia hosted an innovative OpenGovLive! Virtual Tech Day where delegates address a very real challenge that the Indonesian government currently faces – the issue of appropriate distribution of social benefits to the citizens who are invisible digitally and for whom the government has almost no data.
OpenGov Asia recently reported on Laoly thoughts on how digital bureaucracy was key to public service amid the pandemic in Indonesia. He felt that while there is urgent need deal with the virus and to prevent the spread of COIVD-19, it is as important to continue to serve the community and carry out public service responsibilities.
