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From 16 December 2020, SingPass users will have two new Two-Factor Authentication (2FA) options when transacting with government digital services.
The introduction of SingPass Face Verification and Multi-User SMS 2FA will provide more convenience and accessibility to government digital services securely. This is in line with the government’s efforts to build a digitally inclusive society by enabling digital access to government digital services for people from all walks of life.
With SingPass Face Verification, users can log in by entering their SingPass ID and password, followed by scanning their face on an Internet-enabled computer with a web camera, or a mobile device with a front-facing camera. Users without such devices can visit selected public locations equipped with this service, and more locations will be added progressively.
This technology is embedded with security measures to protect against fraud. For example, liveness detection technology is used to detect and block the use of a photograph, video, or mask during the verification process.
“We recognise that there are users who might not be as digitally savvy or able to navigate computers or smartphones. SingPass Face Verification as an alternative 2FA will be especially useful as it reduces the need to key in additional information like One-Time Passwords (OTPs). This option also serves our overseas Singaporean community who might not have a locally-registered number and are unable to receive SMS-OTPs,” said Mr Kwok Quek Sin, Senior Director, National Digital Identity.
Multi-User SMS 2FA
The Multi-User SMS 2FA is an extension of the existing SMS-OTP 2FA method. Users – who may require the assistance of others when transacting online – can opt to have their SMS-OTP sent to another SingPass user’s mobile number. For example, an elderly parent can choose to link his account to his child’s mobile number. With this, the child receives his parent’s SMS-OTP when the parent is transacting with SingPass. The child can then assist his parent in providing the 2FA to complete the transaction.
SingPass Face Verification and Multi-User SMS 2FA were launched ahead of the decommissioning of OneKey token in end-March 2021 – which was announced earlier on 31 March 2020. Together with SingPass Mobile and SMS-OTP, there are now four other 2FA options for the current OneKey token users. We are actively facilitating the remaining 120,000 OneKey token users to transit to these alternative 2FA methods, through direct mail, digital clinics and digital ambassadors.
There are currently three 2FA options for SingPass users – SingPass Mobile, SMS-OTP, OneKey token (to be decommissioned by 31 March 2021). These locations currently include IRAS Taxpayer and Business Service Centre, Our Tampines Hub’s Public Service Centre and CPFB’s Bishan Service Centre, and more locations will be rolled out progressively.
Modern livestock development based on precision technology has become one of the options for continuously meeting household demands. Syahrul Yasin Limpo, Minister of Agriculture, advocated using the technology to improve the resilience of Indonesian cattle products.
“We have to support innovative animal husbandry techniques (and the breeders) to use KUR (people’s business credit) to meet capital demands,” Syahrul said at the kickoff of the National Technical Coordination Meeting in Jakarta.
According to SYL, the world’s cattle sector is currently in decline due to a lack of fodder because swept away by floods and extreme weather. He stressed the challenges were worldwide, with direct consequences for distribution routes and high inflation. However, he urged ministry workers to find a means to meet the meat demands of 270 million Indonesians as part of the ministry’s obligation.
Nasrullah, the Ministry of Agriculture’s Director General of Livestock and Animal Health, stated that the government had established a strategy to deal with the global food crisis. Increasing food production capacity for commodities such as cattle, buffalo, purebred chicken, free-range chicken, lamb/goat, duck, and pork is one of them. The Ministry of Agriculture continues to expand production capacity and increase exports of swiftlet nests, chickens, and chicken eggs to various Asian countries.
“Through the synergy of business players, we will create priority livestock commodities on a corporate basis, precision, and integrated with a livestock supply programme of 10 million heads through the development of goats/sheep, ducks, and chickens,” he explained.
Additionally, Syahrul encourages regional and central government cooperation and synergy to be reinforced to preserve existing output and strengthen the resilience of Indonesian cattle products. Particularly in terms of job division and work duties within each work unit. He proposes that each division’s tasks be clarified to decide the subsequent measures. Measurement is required to determine critical activities and control task efficacy.
The livestock industry has used technological advancement to modernise. In New Zealand, the government employed a new antibody testing robot to provide faster and more accurate tests for animal sickness. A 750kg high-throughput diagnostic robot worth NZ$ 580,000 (US$ 376,736.10) will improve testing reliability and precision throughout future biosecurity interventions.
The first-of-its-kind technology will aid in disease control among breeds since they will need to analyse 3,000 to 7,000 samples daily. By automating this process, farmers will profit from speedier outcomes while enhancing the well-being of the people and animals involved. The system, developed in Germany, can test up to 7,000 samples daily for antibodies to FMD and other exotic diseases.
The robot is self-sufficient and does not need constant supervision or interaction. This frees up animal health laboratory personnel for other tests and ensures stability during intense reaction periods. Even without human involvement, the robot can run experiments overnight. Delays in testing can have an economic impact because antibody testing is critical for preserving access and security of goods exports to New Zealand’s overseas markets. If an exotic disease outbreak occurs in New Zealand’s animals, automation will help the country to recover more quickly.
Meanwhile, agricultural sectors known as smart agriculture have been modernised by technology. It boosts output, addresses farm-related issues such as food demand, and makes farms more connected and intelligent. Precision farming, variable rate technologies, smart irrigation, and smart greenhouses are innovative agriculture applications that leverage the Internet of Things (IoT). The innovative farming method provides farmers with higher yields, higher-quality products, and the ability to cultivate crops regularly all year. The technology satisfies the market’s requirement for food efficiency and sufficiency.
Automated elections are cost-effective because they can accommodate up to 1,000 voters per clustered precinct instead of 500 voters per precinct in manual ballots, necessitating paying more workers. Therefore, Rep. Elpidio Barzaga Jr. of Cavite 4th District advised his colleagues in the House of Representatives to employ the Automated Elections System (AES) in the Barangay (village) and local council Sangguniang Kabataan (BSK) elections on October 30 this year.
In House Resolution 717, which he submitted on Wednesday, Barzaga asked the House Committee on Suffrage and Electoral Reforms to launch an investigation into the Electoral Reform Act. The viability and feasibility of executing automated BSK polls are discussed.
“It will not only result in faster outcomes and the announcement of victors, but it will also eliminate human involvement or error and confusion in the evaluation of ballots on an experimental basis on the BSK Elections in major barangays, ideally in Metro Manila,” he convinced.
There are 42,022 barangays in the country as of October 2022, each with one punong barangay (local official) and seven Sangguniang Barangay (village council) members, one SK chairperson and seven representatives.
There will be two polls for the BSK elections, one for ordinary voters aged 18 and above and another for SK electors aged 15 to 30. The lawmakers suggested repurposing and adjusting the existing Vote Counting Machines (VCMs) to accept two ballots from registered voters. Then, the devices can independently summarise the Barangay and SK elections’ scores.
The BSKE, scheduled for October this year, will use a manual election system in which voters will write the names of candidates on ballots. Historically, manual elections can encounter issues such as imprecise counting, perception, and appreciation of votes. The integration of votes in larger Barangays usually takes two to three days, as opposed to automated elections, which immediately transmit the results to the canvassing centre upon closing of the voting.
Barzaga stated that the Commission on Elections (Comelec) was praised for conducting the national and municipal polls on May 9, 2022, for having the fastest results and largest voter turnout since the Philippines adopted the AES in 2010, and that the public has accepted the outcomes of the elections. The 2022 national and municipal elections were attended by 55,290,821, or 84.10 per cent of the 67,745,526 registered voters.
The resolution also said that the Comelec owned the 97,000 reconditioned vote-counting machines (VCMs) it purchased in 2016 and leased more VCMs for the 2022 elections and that a portion of these machines will be used in the BSK Elections in the pilot barangays. Barzaga believes voters are well-versed in using AES since The Philippines have used the technology in the national and municipal elections in 2010, 2013, 2016, 2019, and 2022.
Meanwhile, the Commission on Elections (Comelec) has indicated that it is open to holding automated village votes. Comelec chairperson George Erwin Garcia noted that they would investigate the possibility of executing a pilot test of barangay and SK election automation in specific areas/precincts. He mentioned that Barzaga contacted him about the proposition earlier this week.
President Ferdinand R. Marcos Jr. signed Republic Act 11935 on October 10, 2022, rescheduling December 5, 2022, BSK elections to October 30, 2023, and holding other polls every three years after that. Meanwhile, earlier this month, OFW Party List Rep. Marissa Magsino suggested that the government should change the existing law to increase voting options to prevent voter disenfranchisement of about 1.83 million OFWs exercising their right to vote. The proposed legislation would enable Filipino personnel working abroad to vote via email, web-based portals, and other internet-based technologies.
The Ministry of DES has recommended farmers employ more drones for a new Thailand smart farm project in Pathum Thani Province’s Pin Fah Farm region. Pinfah Farm is an intelligent farm model in Pathum Thani Province designated for agricultural eco-tourism.
Pinfah Farm employs drones to spray medications, fertiliser, and various chemicals in farmlands to reduce money and improve farmer health. Chaiwut Thanakmanusorn, Minister of Digital Economy and Society, paid a visit to the new farm and provided financial assistance.
The government allows farmers to pay half of their needs under the “half of each person” programme. The remainder of the fund will be used to assist individuals in purchasing at a reduced price to develop modern agriculture more efficiently. The financial assistance is provided in collaboration with community enterprises or farmer organisations to create a smart farm using digital agriculture technology.
Smart agriculture is a cutting-edge idea that is gaining traction around the world. It boosts output, addresses farm-related issues such as food demand, and makes farms more networked and intelligent. Precision farming, variable rate technologies, smart irrigation, and smart greenhouses are smart agriculture systems that leverage the Internet of Things (IoT).
Thailand Prime Minister General Prayut Chan-o-cha recently visited the development of the “Digital Agriculture” pilot project at Pha Mi Training Centre in Chiang Rai Province. To expand digitalisation in agriculture, smart agriculture also employed the Government Central Cloud System (GDCC) platform and 5G network.
The Pha Mi Training Centre is an education, research, and development institution for high-value commodities, including vanilla and orchid, which are among the world’s top five most lucrative products. The centre will also increase farmers’ awareness of the region and provide long-term job options. Finally, the initiative attempts to boost farm revenue and eliminate farmer poverty.
The creation of the Cloud GDCC system facilitates the integration of IoT Smart farm technologies and Big Data storage in Thailand’s agriculture sector. The cloud system is designed to support the future growth of Thai farmers and other experimental plants.
Aquaculture sectors are also included in the agricultural digitalisation initiative. The Thai government was undertaking Aquaculture 4.0 to secure the long-term growth of this essential industry and increase farmers’ sustainable farming capabilities. The Aqua-IoT is an Internet of Things-based monitoring system for water’s physical, chemical, and biological properties.
They combined critical data – physical, chemical, and biological water characteristics and weather – into a single interface that enables users to comprehend the link between the data, analyse it, and make informed decisions.
Nonetheless, the Philippines has made a comparable effort. The Department of Agriculture-Bureau of Agricultural and Fisheries Engineering (DA-BAFE) visited the nation’s first established innovative greenhouse project to enhance the widespread application of smart agriculture.
The smart greenhouse is a significant advancement in precision farming. It employs sensor technologies to generate a microclimate that allows plants to develop consistently. An intelligent greenhouse modifies the environment autonomously to help plants grow to their full potential. This innovative farming method provides farmers with higher yields, higher-quality products, and the ability to cultivate crops regularly all year. This satisfies the market’s requirement for food efficiency and sufficiency.
While in Indonesia, Minister of Agriculture Syahrul Yasin Limpo urged the adoption of precision technology to boost the resilience of Indonesian cattle products and to meet domestic demands constantly. It is believed that the technology will increase the food production rate for commodities such as cattle, buffalo, purebred chicken, free-range chicken, lamb/goat, duck, and pork.
Syahrul advises strengthening regional and central government cooperation and synergy to conserve present output and increase the resilience of Indonesian cattle products. Job division and work obligations within each work unit. He suggests that the tasks of each division be specified to determine the next steps.
All organisations that use alphanumeric Sender IDs to send SMS are now required to register with the Singapore SMS Sender ID Registry (SSIR) as part of the measures announced by the Infocomm Media Development Authority (IMDA) last October. This registration is intended to protect consumers from non-registered SMS that may be scams, a press statement has said.
Starting from 31 January, any non-registered SMS will be labelled as “Likely-SCAM”. This functions similarly to a spam filter or spam bin. Consumers might get non-registered SMS labelled as “Likely-SCAM” and are advised to exercise caution. If unsure, consumers are encouraged to check with family and friends. This will improve IMDA’s overall resilience against scams.
All organisations that use alphanumeric Sender IDs must register early with the SSIR. This is to give adequate time as non-registered SMS Sender IDs after 31 January will be labelled as “Likely-SCAM”. Organisations that have not registered their Sender IDs are advised to do so, the statement said.
As of January 2023, over 1,200 organisations have already registered with SSIR, using more than 2,600 SMS Sender IDs. These include financial institutions, e-commerce operators, logistics providers, and SMEs that send SMS to their customers who have registered with the SSIR.
In recent months, IMDA reached out to organisations through aggregators and associations such as the Singapore Business Federation, Singapore International Chamber of Commerce, and Association of Banks in Singapore, to encourage them to register with the SSIR. The mandatory SSIR regime is part of a broader effort to protect against scams, which also includes working with telecom operators to reduce the number of scam calls and SMS coming through the communication networks.
Since the implementation of the SSIR in March 2022, there has been a significant decrease in scams reported through SMS, with a 64% reduction from the last quarter of 2021 to the second quarter of 2022. Additionally, scam cases perpetrated via SMS dropped from 10% in 2021 to 8% in Q2 2022, down from 10% in 2021.
To effectively combat scams, a collective effort from society is needed. Despite implementing various measures, scammers may adapt their methods and tactics. IMDA will continue to collaborate with other stakeholders in the fight against scams, but individual vigilance and awareness are crucial. Consumers should remain vigilant and share scam prevention tips with friends and loved ones, the statement said.
IMDA leads Singapore’s digital transformation with infocomm media. To do this, IMDA is working to develop a dynamic digital economy and a cohesive digital society, driven by an exceptional infocomm media (ICM) ecosystem. It fosters talent, strengthens business capabilities, and enhances Singapore’s ICM infrastructure. IMDA also regulates the telecommunications and media sectors to safeguard consumer interests while fostering a pro-business environment and enhances Singapore’s data protection regime through the Personal Data Protection Commission.
Scams and unwanted commercial electronic messages and calls are an international problem with scammers continuing to prey on unsuspecting parties. Last year, IMDA and Australian Communications and Media Authority (ACMA) signed a Memorandum of Understanding to boost cooperation and fight scams and spam. The agreement covers cooperation in information sharing and assistance in investigations relating to scam and spam calls and short message services. The two sides also agreed to mutual exchanges of knowledge and expertise and collaboration on technical and commercially viable solutions in relation to scam and spam communications.
The Minister of State for Electronics and Information Technology, Rajeev Chandrasekhar, has said that with the involvement of an artificial intelligence (AI) layer, the country’s architecture will become more sophisticated in the future.
He was addressing the first India Stack Developers conference, which aimed to facilitate the adoption of India Stack for countries that are keen to integrate it as per their requirements and to create a robust ecosystem of startups, developers, and system integrators working around it on next-generation innovation. He said the government wants to offer India Stack or part of the stack to those enterprises and countries across the world who want to innovate and further integrate, execute, and implement digital transformation. India Stack is a set of open indigenously-developed APIs and e-governance and public applications.
“What we have now is just [the] India Stack 1.0 version. It will evolve and become more sophisticated and nuanced,” Chandrasekhar explained. A smart dataset programme will be launched soon, and an AI layer will be built into the stack. Seven countries will sign up with the Indian government to use India Stack.
The conference was conducted to bring together the developer community, start-ups, corporations, and foreign governments who are inspired by the India Stack and want to adopt digital public goods like Aadhaar, United Payments Interface (UPI), and Digilocker. Senior officials from Aadhaar, GeM (Government e-marketplace), Diksha, a public ed-tech initiative, and the Ayushman Bharat Digital Mission gave presentations on the strategies of each platform. Over one hundred digital leaders from industry associations, system integrators, and start-ups attended the event. It also saw participation from delegates of G20 countries.
Debjani Ghosh, President of the National Association of Software and Services Companies (NASSCOM), stated that India using digital means has achieved financial inclusion for 80% of the population in 6 years as compared to the projected figure of 46 years.
The CEO of Aadhaar, Saurabh Garg, spoke about the impact the biometric identification system has had in the country. It has recorded over 1.3 billion sign ups till now and handles around 75 million daily transactions. The transactions involve e-authentication by various organisations such as fintech, banks, and other Aadhaar-enabled payment services.
Aadhaar is a 12-digit unique identification card that serves as proof of identity and address for Indian citizens. As per the latest government data, in November, 287 million e-know your customer (e-KYC) transactions were carried out using Aadhaar, a 22% growth over the previous month. By the end of November, the cumulative number of e-KYC transactions had reached 13.5 billion. As OpenGov Asia reported, the Aadhaar e-KYC service is playing an increasingly crucial role in banking and non-banking financial services. It provides transparent and enhanced customer experiences.
An e-KYC transaction is executed, only after the explicit consent of the Aadhaar holder, and eliminates physical paperwork, and in-person verification requirements for KYC. Telecom operators and fintech firms, among others, have seen ease in the onboarding of new customers through eKYC. In November, 1.95 billion Aadhaar authentication transactions were carried out, 11% more than in October. Most of these monthly transactions were carried out by using fingerprint biometric authentication, followed by demographic and OTP authentication.
The Ministry of Administrative Reform and Bureaucratic Reform (PANRB) join forces with a government IT firm to create a digital Public Service Mall (MPP). The initiative is a follow-up to President Joko Widodo’s directive to establish MPP Digital.
According to Minister PANRB Abdullah Azwar Anas, the IT government company is more advanced in digitalisation implementation. MPP Digital incorporates numerous services into the hand to make it easier for people to access high-quality government services.
“MPP Digital provides effective and efficient service delivery while enhancing information security for government digital services. The government IT company team will expedite the President’s vision for MPP Digital,” he explained.
MPP Digital is also expected to increase investment by allowing for faster and easier licencing, leading to job possibilities. In addition, the local administration will not need to construct a massive MPP building but will rely on digitalisation that everyone can access.
MPP Digital is expected to be ready by May 2023, following the President and Vice President’s directives. The creation of MPP Digital is also under the government’s present implementation of the Electronic Based Government System (SPBE).
At the same time, Ririek Adriansyah, the Main Director of the government IT company, declared his willingness to support the government’s initiative. He conveyed that the construction of MPP Digital was proceeding as planned because the digitalisation of services has enormous potential benefits for both the government and the general public.
Additionally, the government is working hard to progress SPBE, including introducing Digital Public Service Malls (MPP) as one of SPBE’s expressions. SPBE is also a component of President Joko Widodo’s Thematic Bureaucratic Reform, which is aimed at digitising government services.
The next Electronic-Based Government System (SPBE) aims to strengthen unity by offering a single access system for the country’s digital services, resulting in higher public service quality. Nowadays, the state’s digital public sector is still fragmented by agency, sector, and silo-based systems. As a result, citizens are frequently required to submit similar data and register several accounts to access various digital-based public sector services.
As a result, Anas will pursue a single sign-on account for users to access various government services. Users can utilise their accounts to access all public services e-services, such as population issues, business permissions, and other certifications. Digital MPP has done so following President Jokowi’s and Vice President Ma’ruf Amin’s objective to achieve bureaucratic reform with simple, powerful, and quick replies to the community.
More MPPs have been built and inaugurated by the government. In the future, all regions will have physical and digital MPPs, with all government services based on demographic numbers (Digital ID). MPP Digital, on the guidance of the President and Vice President, has become the PANRB ministry’s short-term focus.
As of December 2022, 103 MPPs (20% of the total of 514 regencies/cities in Indonesia) had been inaugurated in regencies and cities. Thus, fewer than 80%, or approximately 411 districts/cities, still need MPP. The Vice President aimed for roughly 150 new MPPs in 2023, with all towns and regencies having MPPs by the end of 2024.
The Ministry of PANRB has evaluated 10-15 MPPs (Public Service Malls) for inclusion in the future Digital MPP development process. These MPPs were chosen for their uniqueness, benefits, and good qualities. In general, the MPP Digital application development will be divided into four stages: requirements, design, testing, and upgrading.
Anas emphasised that government digitisation is a critical driver in enhancing the quality of public services, which would increase people’s well-being. Bureaucratic reform must increase investment and streamline business services, boosting the economic level of society. Improving the community’s financial level will undoubtedly influence the lowering poverty rate.
This year, the government wants relevant ministries and agencies to tighten management and increase oversight of e-commerce activities to identify violations and prevent tax losses. The Ministry of Industry and Trade’s (MoIT) E-commerce and Digital Economy Agency will work with departments from the Ministry of Information and Communications (MIC) and the Ministry of Finance to share data and better regulate business activity on social media and in cyberspace.
The inspections will also focus on ensuring that e-commerce platforms and social networks are taking proper steps to screen, prevent and block accounts that do not provide adequate information or have signs of trading in counterfeit or illegal goods.
The E-commerce and Digital Economy Agency will continue to collaborate with other government agencies such as the Market Management Agency, the Department of Cybersecurity and High-Tech Crime Prevention, the Ministry of Science and Technology, and MIC to inspect and monitor e-commerce businesses for compliance with the law, in accordance with plans approved by the Minister of Industry and Trade.
The agency will also evaluate existing policies and make practical changes to improve the management of e-commerce business activities. It will upgrade infrastructure and supporting services and incorporate new technologies to assist the digital transformation of businesses.
Furthermore, the agency will offer training to improve the inspection and handling of violations in e-commerce. It will organise events to promote anti-counterfeiting and encourage e-commerce website operators to better protect consumers’ interests.
Last year, Vietnam’s e-commerce industry continued to grow and become a significant distribution channel. As the economy recovers from the pandemic, e-commerce has been a leading sector in the digital economy. A survey from the Ministry of Industry and Trade showed that retail e-commerce revenue in Vietnam increased by 20% in 2022 as compared to 2021, reaching US$ 16.4 billion. This accounted for 7.5% of the total retail sales of goods and services in the country.
To establish trust for consumers in online shopping, safeguard legitimate traders, and foster e-commerce development, the government reviewed and requested e-commerce companies to remove or lock 1,663 stalls with 6,437 counterfeits or violated goods, and blocked five infringing websites.
Experts recommend that there should be regulations on the responsibility of information security of relevant organisations and individuals in order to prevent tax loss and protect business interests. This includes regulations on the security of websites and the responsibility to provide information to tax authorities, which would help make tax management more effective.
Associate Professor Le Xuan Truong, Director of the Academy of Finance’s Faculty of Taxation and Customs under the Ministry of Finance, suggested that the government should implement a regulation that forces e-commerce trading floors to be responsible for withholding and paying taxes on behalf of individuals as well as perform payment intermediary services and participate in operating and controlling delivery activities and receiving money from buyers. Over 40 countries worldwide so far have regulated the responsibility of e-commerce exchanges in deducting taxes of individuals if the floor provides payment services, or directly participates in the delivery and receipt of goods by buyers and sellers.