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NT Government looking to improve public library services with new strategic framework

NT Government looking to improve public library services with new strategic framework

Featured image of Alice Springs Library by RISG licensed under the Creative Commons Attribution 3.0 Unported license.

Building on the successful partnership between Local Governments and the Northern Territory Government in the delivery of public library services, the Northern Territory Library has released a new strategic framework for the development of Territory public libraries, Connected Communities: Vision for Northern Territory Public Libraries 2017-2023.

The strategy is the culmination of a consultation process undertaken during 2016 with communities and local governments, to find out what Territorians want from their library services and to identify the challenges faced in the delivery of these services.

Key findings of the research included a desire to grow library collections, particularly to be responsive to the needs of the Territory’s remote communities and our culturally diverse population; strong support for libraries’ role in providing services to children and building a family reading culture; and the widespread need for the availability of access to the internet and to digital technology for all sections of the community.

Department of Tourism and Culture, Director Northern Territory Library, Patrick Gregory said there was no doubt that the role of libraries was changing and growing.

“With over one million visits each year, the Territory’s public libraries are among our most valued social institutions.”

“Connected Communities provides a framework for the Territory Government to continue its support for the development of Territory public library services and I am pleased to share this strategic vision that will take us into the future,” Mr. Gregory said.

There are 32 public libraries across the Territory which are funded and supported by both the Northern Territory Government and local governments. The Territory Government also funds free community internet as a core public library service to many remote communities that do not currently have libraries.

Alice Springs Town Council Director Corporate & Community Services, Skye Price, said the Vision document provided a sound overview and guideline for current public library service delivery.

“I’m pleased to see that this Vision highlights the genuine appreciation and benefits currently derived from public libraries,” Ms. Price said.

“It includes considered, relevant proposals for future services and structures, as well as the greater good of our diverse communities, right throughout the Northern Territory.”

The vision document – Connected Communities: Vision for Northern Territory Public Libraries 2017-2023 confirms the many ways in which libraries add value to their communities and identifies areas for future development. According to the document, some of the future services and opportunities identified were:

  • Create a public libraries collection development framework which includes the development of an extensive digital library collection that is accessible to all Territorians regardless of location; an increase in collections available in community languages; and an increase in audiovisual collections in Aboriginal community library services.
                
  • Investigate opportunities for the provision of library services to currently under-served communities through further extension of community internet services to unserviced communities and by seeking partnerships with other government and community organisations for the delivery of library programs to communities with no library building.
               
  • Continue to develop innovative technology learning programs, both for younger audiences and for other members of the community who wish to improve their digital skills.
               
  • Increase partnerships with local employment and business organisations to increase the number of employment related programs within libraries.

Connected Communities will inform the development of a new five year funding agreement for public libraries commencing in 2018.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.