February 29, 2024

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Public sectors to get help with cloud-enabled data analytics

Public sectors across the world will receive help in harnessing the power of analytics in the cloud through a new strategic partnership between an American analytics software developer and an American multinational technology company is helping the public sector.

The advent of robust analytics and flexible cloud strategies is giving governments the ability and the agility to stand on equal ground with the nimbler private sector — particularly during the disruption caused by the COVID-19 pandemic.

The Director of Global Government Practice at the analytics software developer stated that never before have enterprises adapted and transformed as rapidly as they have since the arrival of COVID-19. In the private sector, these decisions have come relatively easily, even if the execution is hard — meet the customer where they are, expand infrastructure to meet the ballooning digital demand, and enable legions of employees to work remotely.

However, to truly understand the scale of the moment, watch as governments — sometimes perceived as slow to adopt digital transformation — become agile champions of the cloud.

To help governments achieve this, the analytics software developer has formed a strategic partnership with the tech giant to combine and harness the power of the former’s data analytics capabilities and the latter’s flexible Azure cloud environment.

Of course, analytics and cloud are not new concepts, but what’s different is the urgent move away from siloed and legacy infrastructures that are simply not capable of reacting fast enough in the current environment.

The Worldwide Director of Smart Infrastructure at the tech giant has spent the past 15 years helping cities around the world build innovative solutions using cloud-native analytics. He says he can see clearly how the future will be defined by data analytics, particularly with the Internet of Things taking off and the data flood beginning.

For someone to make sense of all that data and see patterns in it is a monumental challenge — let alone making predictions from it. There’s so much potential with the analytics software developer, who has that inherent knowledge of understanding and interpreting data analytics, with the ability to execute on that data.

And of course, when talking about government-held data, compliance and security are at the top of the list of requirements, making the tech giant’s certified Azure solutions all the more important. Azure provides control of the data, and the analytics software developer’s Viya — a data analytics platform designed for Azure — enables analytics across the entire spectrum.

Public-sector analytics in the IoT age

One may not think of a government or city council as having a large IoT estate but think of light poles, luminaires, air quality sensors, water meters and water quality management systems. All of these are connected and generating a huge amount of data.

Keeping on top of these assets and sensors is vitally important for city, state and federal governments, especially those committed to dealing with climate change or other serious challenges such as the COVID-19 pandemic.

Pandemics, the present one or any other, seem tailor-made for analytics solutions. The analytics software developer is using analytics to find anomalies in public health, figure out how to optimise hospital bed usage, and manage a supply chain for personal protective equipment in the wake of COVID-19.

And then there are other fields such as fraud prevention, crime investigation and so on, which also are ideally suited to analytics solutions.

The possibilities of powerful analytics in government are truly exciting, the Director of Global Government Practice stated. The company’s focus now is helping those public institutions embrace the cloud quickly to drive tangible results.

Deep integration

The need to respond quickly to COVID-19 has helped everyone in the sector to realise that digital transformation can happen anywhere, on any timeline.

It doesn’t have to be at the nation-state scale. Local government is equally well suited to capitalising on the benefits of cloud-enabled analytics. Cities don’t have the expertise internally to deploy these tools, so customers are not being asked to invest in huge data centres and spend their precious budget on data capture and data storage.

That service offering is built on the deep integration of the Viya platform with Azure services such as including Azure Kubernetes Services (AKS), the tech giant’s Active Directory, Azure Synapse, enabling the delivery of a fully integrated, end-to-end, cloud-native analytics solution.

Keeping the end in mind

It’s important to remember the ultimate beneficiary of all this technology is — the citizen. Cloud-enabled analytics must be employed in such a way that dealing with government agencies becomes easier and more streamlined. Citizens are expecting a level of performance that they experience in the consumer world, and that performance can now be achieved faster and at a lower cost thanks to partnerships like that between the two software firms.

Governments have an enormous responsibility to keep citizens safer, to reduce unnecessary spending, and frankly, to make daily life more enjoyable. The analytics software developer takes this responsibility seriously and is working on the next generation of analytics technology that will help the public sector reap the benefits of the cloud, and improve the citizen experience.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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