February 25, 2024

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Singapore Leveraging Tech for Inclusive Societies

In a transformative move towards holistic family support, the Family Nexus pilot programme is breaking new ground with new technology, sites and services. The Family Nexus pilot programme stands as a testament to the potential of technology and collaborative efforts in creating an integrated ecosystem across social, health, and education domains to support families effectively.

Image credits: Sing Health

Family Nexus is a one-stop wellness hub with community-based health and social services and programmes conveniently co-located to better support families in the region. It will also be a community space for families to interact and connect.

Three years ago, Family Nexus originated from discussions among frontliners in healthcare, social services, and education, aiming for seamless cross-domain integration. Collaborations with Punggol Polyclinic, SingHealth, and social service agencies were initiated to understand family needs.

Today, Family Nexus is a reality, with the Punggol Polyclinic site joining three others strategically located across Singapore, offering families convenient access to integrated health and social services near their homes, eliminating the need for multiple visits to different locations.

At Family Nexus@Punggol, families can access a range of services, including development screening, vaccination, maternal mental health screening, emotional health services, lactation support, and resources provided by Families for Life. The integrated approach ensures that families receive holistic support beyond healthcare, encompassing parenting programmes, support groups, and educational materials.

Family Nexus aligns with the initiatives under the CAMH (Child and Adolescent Mental Health) Strategy and Action Plan, emphasising the organisation of services around the needs of children and their families at community touchpoints. The success of Family Nexus relies on the collaborative efforts of healthcare agencies and social and community partners, working together to plan and offer programmes that cater to families.

Looking ahead, the inter-agency CAMH Taskforce plans to introduce more initiatives that provide comprehensive support to children and their families.

Singapore is actively leveraging technology to enhance citizen services, including healthcare, with a keen focus on deploying innovative solutions to benefit its residents.

Leveraging technology can enhance the quality of life for vulnerable communities, offering improved accessibility and independence. The Smart Nation initiative in Singapore is dedicated to fostering inclusivity through assistive technologies, facilitated by government systems designed for efficient service delivery. Notable examples include eCanvas, a voice-controlled painting assistive tool for special needs users, and GatherSG, a collaborative case coordination system across government agencies, both contributing to the goal of building a more inclusive society.

LifeSG, another key initiative under Singapore’s Smart Nation project, initially targeted families with young children and has evolved into a comprehensive app providing services across various life stages.

It has expanded to include modules for seniors and job-seekers, accumulating over 310,000 downloads. The app’s enhanced version, featuring improved navigation, a personalised dashboard, and a consolidated benefits module, offers users access to over 70 government services, tailored information on benefits, and a consolidated profile, fostering a user-friendly experience for citizens seeking government support.

OpenGov Asia reported that Dr Janil Puthucheary, Senior Minister of State at the Ministry of Communications and Information & Ministry of Sustainability and Environment, shared an inspiring vision for a sustainable digital future, emphasising the Singapore government’s commitment to digital sustainability.

In the face of growing environmental challenges, the need for sustainable technological solutions has become more crucial than ever. As digital technology advances, there is a unique opportunity for innovation and sustainability to be seamlessly integrated, addressing critical issues that impact everyone.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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