February 29, 2024

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Singapore Offers Digital Skills Training for Senior Citizens

More than 100,000 seniors have benefited from digital skills training conducted by the Singapore Digital Office (SDO). A survey showed that nine in ten continue to apply the skills learnt, including using their smartphone for video calls, accessing government digital services and making e-payments, in their daily life. SDO supports the less digitally savvy in the community, through high touch engagement to adopt digital tools, skills and habits, to thrive in the digital future.

SDO has conducted more than 250,000 training sessions for seniors to date. SDO has also engaged 18,000 2 stallholders to help them kick-start their digital journey by adopting digital tools such as the unified e-payment solution. More than 60% of Singapore’s stallholders have adopted the solution, and stall transaction volume and e-payment value have continued to grow.

With the experience gained, we will broaden and deepen the work of SDO. Through the Mobile Access for Seniors scheme, lower-income seniors will enjoy two, instead of  one year, of the subsidised mobile plan. From seniors in the community, we will expand outreach to seniors at workplaces and other vulnerable groups such as the hearing impaired. From digital literacy, we are striving for digital competency. We are roping in more corporate and community partners, so that Singapore’s digital future can be truly inclusive.

Minister for Communications and Information

Building on its current efforts, SDO is now working to broaden and deepen its efforts so as to reach out to more stakeholders and customise its services to better meet their varied needs. These include:

  • Enhanced mobile access scheme for seniors: Under the Mobile Access for Seniors scheme3 introduced in June 2020, lower-income seniors get access to a subsidised smartphone and mobile plan for 1 year. This means that they can purchase a phone starting from $20 and pay $5 per month for a 1-year mobile plan. More than 7,900 low-income seniors have benefitted from the scheme since it started.
  • Expanding efforts to reach out to more seniors and other vulnerable groups: To expand SDO’s existing outreach efforts to seniors, SDO will set up more than 200 roving community counters to bring its services even closer to seniors in the community. This is on top of its 47 community hubs presently.
  • Beyond basic digital literacy to achieving greater competency: SDO has also strengthened its Seniors Go Digital curriculum to make learning more comprehensive and enable seniors to be more confident in using an even wider range of digital tools relevant to their daily lives. For example, SDO will equip seniors with knowledge on the use of health-related apps such as HealthHub and Healthy 365 to enable seniors to access their medical records and appointments and encourage them to adopt a healthier and more meaningful lifestyle. Through the SG Cyber Safe Seniors Programme, SDO will help raise seniors’ awareness of cybersecurity and good cyber hygiene practices.

Singapore has been creating projects to provide digital skills, including people without a tech background. As reported by OpenGov Asia, Minister for Communication and Information and the Minister-in-charge of Smart Nation and Cybersecurity launched the second edition of SkillsFuture Month X Smart Nation (SFM X SN). The programme aims to encourage more Singaporeans, particularly those without a tech background, to consider a career in the growing Information and Communications Technology (ICT) sector.

At the roadshows, visitors will be able to find out what are the in-demand digital and tech skills, get help to develop personalised training plans, and sign up for tech-related webinars after speaking with the skills and training ambassadors. The 19 webinars curated for this event offer tech skills upgrading courses for those who want a more general introduction to tech topics, as well as those looking to improve their skills in a particular area of expertise.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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