February 24, 2024

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Singapore: Strategies to Strengthen Cyber Resilience

In an era where online and offline lives are inseparable, prioritising the protection of personal data is paramount. Data Privacy Day on January 28 serves as a reminder, but the ongoing commitment to cultivating habits for cybersecurity remains essential throughout the year.

Maintaining a vigilant approach to personal data protection is essential in an interconnected digital landscape, ensuring a proactive defence against potential threats. Here are five common actions that may compromise data privacy and ways to avoid them:

  1. Clicking “Accept All Cookies”: Be cautious about accepting cookies without reviewing privacy statements, especially from unsecured sites. Regularly check and adjust cookie settings to enhance data protection.
  2. Not Verifying Website Security: Always check for the lock icon and “https” in the URL, indicating a secure site. Scrutinise the site name for misspellings, as scammers may use fake sites with a deceptive appearance of security.
  3. Ignoring “Password Compromised” Alerts: Pay attention to notifications from password managers indicating compromised credentials. Investigate and change passwords promptly, leveraging password manager features to generate complex and unique passwords.
  4. Over-Sharing Online: Exercise caution when posting detailed personal information online, as it can be exploited by bad actors. Review and sanitise posts to avoid revealing sensitive data that could be used for scams or targeted attacks.
  5. Unrestricted App Permissions: Evaluate app permission requests, granting access only to necessary functions. Regularly review and disable unnecessary permissions, uninstalling unused apps to minimise data exposure.

Singapore is at the forefront of utilising advanced technology to revolutionise citizen services, underscoring both efficiency and robust privacy and security measures. In its commitment to address the challenges posed by harmful online content, the Ministry of Communications and Information (MCI) has initiated the Online Trust and Safety (OTS) Research Programme.

This forward-looking effort includes the establishment of the Centre for Advanced Technologies in Online Safety (CATOS), hosted by the Agency for Science, Technology and Research (A*STAR), acting as a central hub to collaborate with research partners, industry practitioners, and online safety sector companies to combat various forms of online harm, such as misinformation and content manipulation.

CATOS is positioned as a crucial initiative to leverage collective expertise and innovative approaches, ensuring that Singapore remains resilient in the face of evolving cyber threats. The programme underscores Singapore’s commitment to staying ahead in technology adoption while safeguarding its citizens’ privacy and security in the digital landscape.

In response to a surge in online scams in mid-year 2023, OpenGov Asia reported that Singapore’s government has undertaken robust measures to ensure cybersecurity and protect citizens in the digital landscape.

Initiatives like the Anti-Scam Command (ASCom) successfully halted fraudulent activities, recovered funds, and introduced tools empowering victims. Collaborative efforts with major banks, legislative amendments, and proactive measures such as the Online Criminal Harms Act showcase Singapore’s commitment to cybersecurity, fortifying its position as a secure digital hub and a global leader in combating cyber threats.

The Cyber Security Agency of Singapore, in collaboration with major tech partners, released playbooks to guide organisations in simulated phishing exercises during Exercise SG Ready. These playbooks aim to enhance cybersecurity awareness and readiness, allowing organisations to test and improve employees’ ability to identify phishing threats.

Simulated phishing exercises, a recognised cybersecurity best practice, help identify gaps in processes, enable targeted training, and strengthen overall cybersecurity posture at both individual and organisational levels. Results, including click rates and reporting rates, aid in analysing and enhancing security measures.

The government’s focus on individual empowerment and collective resilience positions Singapore at the forefront of cybersecurity efforts, setting an example for other nations to emulate.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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