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Singapore’s Approach to Ensuring Responsible AI Deployment

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The global spotlight on artificial intelligence (AI) has been intense, fueled by its human-like capabilities, encompassing tasks like answering complex questions and creating captivating music, images, and films.

However, Josephine Teo, Singapore’s Minister of Communications and Information, cautions about the potential misuse of AI-generated content for disinformation and fraudulent activities, as well as the impact of biased AI models on specific groups due to discriminatory traits in the training datasets.

Several nations, notably Singapore, are proactively addressing these issues as they realise how urgent AI Governance is. Singapore unveiled the Model AI Governance Framework in 2019 and then created a foundation to direct the creation of AI Verify. This software toolkit and testing framework, which are now open-sourced, are intended to increase openness in AI applications.

The Minister stressed the importance of ensuring the proper production of AI models, emphasising the need for access to high-quality data for effective AI deployment and enabling businesses to leverage AI breakthroughs for the digital economy’s growth.

At the same time, it is crucial to safeguard customer data to promote confidence in technological advancements and the expanded application of data for AI and other advances. It’s crucial to strike a balance between data security and creativity. This idea serves as the foundation for Singapore’s approach to data legislation, creating the framework for a reliable ecosystem for AI development and use.

The Personal Data Protection Commission (PDPC) is preparing to release Advisory Guidelines to improve clarity around the use of personal data for training or building AI models. These rules will provide firms more freedom to ask customers for their permission before using their personal information to make suggestions, judgements, or forecasts using AI. Additionally, the PDPC is looking at additional advice under the Personal Data Protection Act (PDPA) in light of the growing concerns regarding the use of personal data in generative AI.

PETs (Privacy Enhancing Technologies) offer businesses a useful way to profit from consumer datasets while safeguarding personal information. Through the PET Sandbox project, IMDA actively promotes industry adoption of PETs while encouraging collaboration with multiple sectors. The “PET x Privacy Sandbox” was established by IMDA in collaboration with a giant tech company to give businesses a secure environment in which to test out PET initiatives while also protecting consumers.

In addition, facilitating cross-border data sharing among ASEAN nations is another measure to enhance data availability. While guaranteeing proper security of sensitive information, policies governing cross-border data transfers must be transparent. According to Singapore, specific rules on acceptable cross-border data flows are preferable to general data localise regulations, and ASEAN has been trying to create reliable and useful data transfer methods.

Notably, the ASEAN Framework on Digital Data Governance and the Model Contractual Clauses (MCCs) have been crucial in facilitating cross-border data flows within the region and between ASEAN and the EU. Similarities between the EU Standard Contractual Clauses and the ASEAN MCCs facilitate understanding and speed up contract talks for data transfers.

Minister Josephine further added that Singapore will continue to be dedicated to working with ASEAN and EU partners to create and improve data transfer channels during their future chairmanship of the ASEAN Digital Ministers Meeting (ADGMIN). Hence, the ASEAN nations can unleash the full potential of AI for regional innovation and sustainable prosperity by advancing AI Governance and securing access to high-quality data.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.