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Singapore’s Digital Solutions for Advance Care Planning

According to Masagos Zulkifli, Second Minister for Health at the recently concluded 8th Advance Care Planning International Conference, person-centred care includes prioritising the patient’s choices and involving the patient and their family in care decisions. As a result, advance care planning (ACP) allows individuals to communicate their enhanced healthcare preferences.

ACP has been adopted in Singapore under the Advance Medical Directive Act and the Mental Capacity Act. Over 35,000 Singaporeans have completed their plans under the “Living Matters” programme, which promotes ACP.

In the future, the Ministry of Health hopes to raise awareness and acceptance of ACP, which has earned global prominence for aligning care with individual beliefs.

Minister Masagos noted that three issues must be overcome to promote the wider adoption of ACP. To begin, Singapore’s traditional society requires a mindset shift to normalise dialogues about death and dying, particularly among the elderly.

Second, additional facilitators, particularly trustworthy doctors, should be included to effectively engage the community. Finally, the present ACP facilitation approach requires an improved structure that can accommodate a larger group without losing quality.

In addition, technology should be used to reach out to digitally literate populations and increase scalability. Overcoming these obstacles will allow ACP to gain wider support and implementation in Singapore.

The Ministry of Health hopes to improve accessibility and ease in the ACP process as Singapore embraces technology. Individuals can now complete their ACP autonomously, without the necessity for in-depth talks with facilitators, thanks to the use of digital technologies, especially for those who are generally healthy.

This transition to digital solutions tackles the scalability and resource intensity issues that have plagued traditional ACP facilitation. It also serves a growing generation of digitally literate consumers who want more control over their healthcare decisions.

The ACP community must work with the healthcare system’s continuing improvements, particularly the Healthier SG project, which emphasises preventive care. Key shifts are required to enhance ACP knowledge and implementation.

Also, a societal mindset shift is required, which includes outreach, providing ACP outside of clinical settings, and establishing a statewide Pre-Planning Campaign. Roadshows, workshops, and a digital campaign on the My Legacy site will be part of this effort.

Individuals can use this gateway to get extensive information about ACP, start conversations, and make informed decisions about their life preferences. These programmes not only empower individuals but also promote early planning, ensuring that their values and priorities fit with their care goals.

Individuals and their families will benefit from these efforts, which aim to stimulate talks and early planning for end-of-life care. It is critical to begin these discussions and make the appropriate arrangements, including as purchasing insurance and establishing a durable power of attorney and wills.

Two critical shifts must occur for ACP to be widely adopted. First, healthcare personnel should be encouraged to incorporate ACP dialogues into routine treatment, giving them the knowledge and ability to discuss end-of-life planning with their patients.

This involves starting early dialogues with people who have significant illnesses about how to connect their care plans with their values. Second, to improve the ease, the ACP procedure should be digitalised.

While third-party facilitators are still required in some circumstances, digitally savvy persons who are relatively healthy can self-facilitate the broad ACP without in-depth conversations. Citizens can empower themselves to finish the ACP process independently by leveraging technology and digital platforms.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.