The Thai government is seizing opportunities that come from digital technology to improve citizens lives and to increase the country’s economic competitiveness regionally and globally. Through the nation’s ‘Thailand 4.0’ strategy which includes major investment into digital infrastructure, big data platform and analytics for education, healthcare and agriculture, as well as initiatives such as the Smart City project, the government is spearheading the country’s acceleration in digital transformation.
In 2017, the Thai government launched the ‘Village Broadband Internet’ scheme to expand the country’s high-speed internet network throughout the country allowing Thai people who live in remote areas to access broadband or high-speed Internet. Currently, all Thai villages can access high-speed internet networks, which allows users to access the government e-services as well as e-commerce and e-banking applications.
Thai citizens are one of the most digitally connected and engaged populations in the world
Thai citizens are one of the most digitally connected and engaged populations in the world according to the “Global Digital Report 2021”. The amount of time Thai internet users spend in front of a screen each day is above the global average and is the 9th highest in the world.
Thailand was ranked third in the world for e-commerce adoption and ranked fifth for using QR codes. The country also recorded the highest number of transactions through mobile banking and financial transaction apps in 2020, which could be partly attributed to the government’s digital co-payment scheme which is part of a relief package for those affected by the pandemic.
This in turn has put more pressure on the financial sector in Thailand to be digitally ready to meet demand and customer needs, but also to have the robust infrastructure in place with a strong data strategy to meet this demand. The traditional banking model has been significantly declining over the years due to the shift in consumer behaviour in the digital era and financial institutions due to their legacy infrastructure and risk-averse nature were perhaps not as fast as other sectors to digitise. The COVID-19 outbreak was a key factor in shifting the banking business landscape.
Outdated technology along with many structured and unstructured data sets meant limitation of scalability, and limitations on advanced data analytics which will could leave banks lagging in identifying marketplace opportunities and understanding customer needs. But in Thailand, many of its major banks have already embarked on a multi-year transformation journey to realise their full potential and take advantage of the opportunities of digitisation.
Thailand’s maturity in digital space points towards a successful future for the digital banking sector
Thailand’s digital infrastructure also puts the country at a significant advantage over other Asia Pacific nations, with extremely high smartphone ownership and internet usage. These factors are show Thailand’s maturity in the digital space, and point towards a successful future for the digital banking industry as a whole.
The Bank of Thailand has a three-year strategic plan (2020- 2022) with the theme – “Central Bank in a Transformative World”. Their aim is to ‘navigate the Bank of Thailands’s operations in a rapidly changing environment and to strengthen the resiliency of Thailand’s financial and economic system to meet the upcoming challenges as well as to help promote an inclusive and sustainable growth of the Thai economy.’
One of Thailand’s biggest banking transformations is Siam Commercial Bank’s reorganisation to become SCBX – transforming itself beyond being a traditional financial institution to being a compete financial technology group. Starting over 5 years ago, they have transformed the bank’s technology architecture and have also set up several tech-driven start-ups under the SCB Transformation Project. Their successes include SCB 10X, which has received $400m in tech investments and Purple Ventures’ “Robinhood” which is a food-delivery app now has over 2 million users and is expanding into non-food services.
Thailand’s banking and financial services landscape has undergone a major period of transformative change over the last few years, with more changes with many driven by the pandemic in the last two years than in the previous decade.
Bangkok Bank is accelerating its Digital Banking strategy with the continuous expansion of services to support digital lifestyles. Recently, the bank joined Counter Service Co. Ltd to add identity verification channels to open savings accounts through the ‘Be My ID’ service at more than 13,000 7-Eleven stores nationwide to support the growing demand for transactions via digital channels, while also increasing access to government relief measures and supporting Covid-19 control measures.
Krung Thai Bank has developed a platform and acted as rights protector for the “Rao Mai Ting Kan” which translates as the ‘No One Will Be Left Behind’ scheme, a project providing assistance to 15.3 million Thais during the COVID. The bank is also part of a campaign that generated cash flow in the economy of up to 20 billion baht. It played a key role in the “Khon La Khrueng” which means ‘Let’s Go Halves’ scheme which contributed to the economic recovery at the grassroots level, and also helped educate people on how to use technology (improving digital literacy) via the bank’s applications, “Pao Tang” and “Thung Ngern”. Thanks to its support for various government schemes, the bank can currently serve up to 40 million users.
The bank is keen on innovating and developing digital financial products and services in line with rapidly changing customer behaviour to increase its competitiveness. In particular, the new Krungthai NEXT application was developed with world-class technology and includes features that can support future financial activities. Pao Tang, an open banking application, can support digital services such as health care through the Health Wallet and Thailand’s first digital bond trading via the Wallet SBM.
Thai banks continually strategizing on how to use digitalisation to make better use of their data
Banks are in the unique position in that their data that can tell clients and partners the most important information sellers want to know– can the customer pay? This is extremely valuable and combined with the rest of the information banks hold about customers, such as their demographics, spending patterns and preferences, it becomes even more valuable. Combine it with additional data from third-party systems, partners, and public sources and it becomes even more valuable still. All of this combined data can be used for additional intelligence and insights about customers which in turn is even more valuable again.
Banks will increasingly rely on data to understand the customer journey and to identify market trends. The banking industry is moving towards a more collaborative and open market focusing on data protection and minimising risk. Banks need to work on a strategy building strong foundations in data processes and customer experience, and this is where digitisation and advanced technologies such as AI, ML, cloud and blockchain will be key.
The banking and finance industry is on the brink of evolving into something completely different to what it was once traditionally known for in the past. In the digital and connected era, detailed and automated understanding of every customer, action and service will become the key condition for staying a value-driven organisation. And the Thai banking system already seems to understand this very well.
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This year, the government wants relevant ministries and agencies to tighten management and increase oversight of e-commerce activities to identify violations and prevent tax losses. The Ministry of Industry and Trade’s (MoIT) E-commerce and Digital Economy Agency will work with departments from the Ministry of Information and Communications (MIC) and the Ministry of Finance to share data and better regulate business activity on social media and in cyberspace.
The inspections will also focus on ensuring that e-commerce platforms and social networks are taking proper steps to screen, prevent and block accounts that do not provide adequate information or have signs of trading in counterfeit or illegal goods.
The E-commerce and Digital Economy Agency will continue to collaborate with other government agencies such as the Market Management Agency, the Department of Cybersecurity and High-Tech Crime Prevention, the Ministry of Science and Technology, and MIC to inspect and monitor e-commerce businesses for compliance with the law, in accordance with plans approved by the Minister of Industry and Trade.
The agency will also evaluate existing policies and make practical changes to improve the management of e-commerce business activities. It will upgrade infrastructure and supporting services and incorporate new technologies to assist the digital transformation of businesses.
Furthermore, the agency will offer training to improve the inspection and handling of violations in e-commerce. It will organise events to promote anti-counterfeiting and encourage e-commerce website operators to better protect consumers’ interests.
Last year, Vietnam’s e-commerce industry continued to grow and become a significant distribution channel. As the economy recovers from the pandemic, e-commerce has been a leading sector in the digital economy. A survey from the Ministry of Industry and Trade showed that retail e-commerce revenue in Vietnam increased by 20% in 2022 as compared to 2021, reaching US$ 16.4 billion. This accounted for 7.5% of the total retail sales of goods and services in the country.
To establish trust for consumers in online shopping, safeguard legitimate traders, and foster e-commerce development, the government reviewed and requested e-commerce companies to remove or lock 1,663 stalls with 6,437 counterfeits or violated goods, and blocked five infringing websites.
Experts recommend that there should be regulations on the responsibility of information security of relevant organisations and individuals in order to prevent tax loss and protect business interests. This includes regulations on the security of websites and the responsibility to provide information to tax authorities, which would help make tax management more effective.
Associate Professor Le Xuan Truong, Director of the Academy of Finance’s Faculty of Taxation and Customs under the Ministry of Finance, suggested that the government should implement a regulation that forces e-commerce trading floors to be responsible for withholding and paying taxes on behalf of individuals as well as perform payment intermediary services and participate in operating and controlling delivery activities and receiving money from buyers. Over 40 countries worldwide so far have regulated the responsibility of e-commerce exchanges in deducting taxes of individuals if the floor provides payment services, or directly participates in the delivery and receipt of goods by buyers and sellers.
Thailand’s Minister of Digital Economy and Society (DES), Chaiwut Thanakmanusorn, disclosed that the Cabinet adopted the Royal Decree Measures for Prevention and Suppression of Technology Crime in principle. Accordingly, the act was assigned to the Office of the Council of State for consideration before further enforcement.
In essence, the proposed order prescribes steps to prevent and suppress deceit in people transferring money by telephone or other means. The law also grants authorities the authority to regulate financial transactions. It prohibits opening accounts on electronic cards or wallets to bring money or property to be used in criminal acts.
The proposed Decree requires financial institutions and business operators to disclose information about their client’s accounts and transactions via a data exchange system to suspend transactions when necessary.
“The drafting of this law is a collaboration of several agencies, including the Royal Thai Police, the NBTC Office, and the Bank of Thailand. Thai Bankers Association Anti-Money Laundering Office (AMLO), etc., believe that this regulation will undoubtedly assist in eliminating the problem of ghost sims, pony accounts, and online crime problems,” Chaiwut clarified.
Procedures for halting transactions can be done when a financial institution or business operator discovers a questionable issue or is told by a competent official. They must advise financial institutions or business owners to halt transactions. The transmitting financial institution or company operator must promptly halt future transactions. They can comply with the transaction if they inspect and find no suspicious cause.
If the victim reports a fraudulent transaction, financial institutions or business operators must immediately and temporarily cease transactions and tell financial institutions or business operators receiving transfers to do the same. For the victim to file a complaint with the investigators within 48 hours, the investigators must act on that account and electronic wallet within seven days of notification. Notification of information or evidence can be sent by phone or electronically.
Furthermore, Telecommunication Service Providers have the authority to communicate information and allow the Royal Thai Police, AMLO offices, and approved agencies to view the information exchanged. At the same time, the Office of the NBTC is in charge of developing the central database for user registration information, short messages, investigation, and prevention.
The use or disclosure of personal data to prevent, detect, and deter online crime will follow personal data protection legislation. It is required to properly tackle the social media problem of fraudulent people and eliminate some legal issues that cause the integration of work between multiple agencies to be stopped or delayed in the current situation.
The act governs the usage of an account and a SIM card. It will instruct consumers to create a personal account for an electronic card or wallet. The act of opening a without the purpose of using it will be considered an infringement. Anyone who knowingly or ought to knowingly allow another individual to use or borrow their SIM card is breaking the law since criminals could use it for fraud or illegal conduct. Breaches of this law may be imprisonment for up to three years or a fine of up to 300,000 baht (US$9163.10) or both.
It is illegal for anybody to obtain, market, or post news to purchase or sell accounts, electronic cards, electronic wallets, or phone sim cards that may result in criminal activity. Anyone who breaches this will face imprisonment for 2 to 5 years and a fine ranging from 200,000 baht (US$9163.1) to 500,000 baht (US$15271.84) or both.
When aberrant behaviour is discovered or a complaint is made to the bank and enables banks and relevant organisations to reveal and exchange information about online crimes through a standard database system. Thai authorities have the authority to suspend or postpone financial transactions for an extended length of time.
Special Wisit Wisitsorn-at, Professor, the Permanent Secretary of the Ministry of Digital Economy and Society, expressed the MDES need to present the draft to the Office of the Council of State for review and consideration before the announcement goes into effect.
HKSTP has entered a strategic partnership with a Swiss multinational pharmaceutical company to position Hong Kong and the Greater Bay Area as a leader in life science innovation and set an example for the region. This is the first collaboration between HKSTP and the life sciences corporation that encompasses technology and data sharing.
The two are committed to promoting life science innovation and healthcare policy. They aim to provide a robust platform and support for start-ups in Hong Kong and mainland China by creating an ecosystem for healthcare start-ups. The goal is to make the Greater Bay Area a leader in life science and healthcare innovation and serve as a model for the rest of China in terms of technology application and registration. Additionally, they hope to establish the GBA as a hub for talent and corporates in the Asia Pacific region.
The principal areas of collaboration are:
- Shaping Policy – A white paper to articulate policy recommendations, organising a public forum and a round-table for an in-depth discussion with government officials;
- Co-incubation program – providing the start-ups with support and guidance on science, strategy and marketing, and creating a platform for the start-ups and potential partners to network and exchange; and,
- Data collaboration – Fostering a conducive data-sharing environment in the STP Platform and among stakeholders; exploring synthetic data generation tools; promoting the “data collaboration” concept to the community.
The Secretary for Innovation, Technology and Industry was one of the witnesses to the Collaboration Agreement Signing Ceremony, he stated that the partnership aligns with the Hong Kong Innovation and Technology Development Blueprint recently released.
With the strong support from the Central Government and the government’s commitment to I&T development, as well as Hong Kong’s unique advantages, the partnership will greatly contribute to the development of a world-class biomedical ecosystem in Hong Kong.
The CEO of HKSTP stated that the partnering firm is a global pharmaceutical leader with strong connections to business leaders, scientists, marketers, and investors globally. It is believed that the partnership will foster the development of more health talents and significantly speed up growth in our medical research, drug development, and clinical trial processes.
The Head of the firm’s China-based innovation centre stated that the company is so glad to see this collaboration happen. It is hoped that the partnership can bridge HK and other cities in China for more opportunities to exchange, collaborate and empower start-ups; accelerate conversion and commercialisation; and to bringing hope to patients in China.
The APAC Sub Region 3 Head of the firm’s diagnostics arm noted that Hong Kong has a great foundation of scientific research. The firm looks forward to this collaboration in advancing high-quality research work, building a platform for innovation and benefiting the Asian population as well as the rest of the world.
The launch ceremony was attended by various dignitaries including the Under Secretary for Innovation, Technology and Industry; the Commissioner for Innovation and Technology, the Head of APAC Area at the firm, the Head of the firm’s accelerator (CICoR), the General Manager, Hong Kong and Macau and Mr Ronald Lo, General Manager, at the firm’s Hong Kong and Macau diagnostics arms.
Recent research has found that the global life science analytics market size was valued at US$ 8.3 billion in 2021, and is expected to grow at a compound annual growth rate (CAGR) of 7.7% from 2022 to 2030. This growth is driven by the increasing adoption of analytics by the life science industry, which uses descriptive and reporting analysis for building databases and prescriptive and predictive analysis for predicting future trends and results.
The Malaysia Investment Development Authority (MIDA) plans to increase its efforts to attract foreign investors and make Malaysia a hub for investment, including Italian investors, who were recently informed of potential business opportunities and partnerships in industries such as chemicals, green technology, e-economy, smart technology, and Industry 4.0 value chains in Malaysia.
The Minister of International Trade and Industry (MITI) recently conducted a working visit to Italy from 20 to 23 January 2023 to enhance the business relationship between the two countries. As a result of this visit, several Italian companies have shown interest in investing in Malaysia as it is considered a strategic gateway to the ASEAN and Asia Pacific regions. The visit has also successfully attracted potential foreign direct investments (FDIs) worth RM3.25 billion, which are expected to be realised starting in 2023.
The Minister stated that in line with the government’s dedication to being pro-business, pro-investment and pro-trade, MITI and its agencies are ready to strengthen ties with investors that bring in high-tech and high-quality investments, which will aid in creating better-paying jobs for Malaysians.
From the foreign direct investment perspective, Malaysia is already acknowledged for its strategic location in Southeast Asia, diverse industrial ecosystem, and skilled talent pool. What is essential now is to address all the issues that investors face during their journey, to improve the overall ease of doing business in Malaysia.
The Chief Executive Officer of the Malaysian Investment Development Authority (MIDA) was also part of the Ministerial delegation. He noted that as a developing nation with a strong industrial and services sector, Malaysia is advancing to the next stage of development as its economy becomes more diversified to accommodate new areas of growth.
The Malaysia Investment Development Authority (MIDA) continues to welcome high-quality foreign direct investments from all over the world, including from Italy. These investments play a crucial role in the development of Malaysia due to their positive impact on the economy and will continue to do so in the post-pandemic era.
During the visit, the Minister had individual meetings with several prominent business leaders and potential investors. Italy is the 9th largest foreign investor in Malaysia from the European Union. As of September 2022, a total of 77 manufacturing projects with Italian participation have been completed, with total investments of US$382 million (RM1.4 billion), creating 4,346 job opportunities.
Italy is known for having established many world-class high-tech companies and can provide various latest technologies and digitalization expertise. Therefore, the presence of Italian companies in Malaysia is considered vital in facilitating the transfer of technology and creating more knowledgeable workers in Malaysia.
Italy’s emerging green technologies are also essential in supporting Malaysia’s long-term strategic objective of attracting investments with Environmental, Social and Governance (ESG) considerations, in line with the country’s New Investment Policy (NIP).
MIDA is the government’s principal investment promotion and development agency under the Ministry of International Trade and Industry (MITI) to oversee and drive investments into the manufacturing and services sectors in Malaysia. Headquartered in Kuala Lumpur Sentral, MIDA has 12 regional and 21 overseas offices. MIDA continues to be the strategic partner to businesses in seizing the opportunities arising from the technology revolution of this era.
The University of Hong Kong’s Department of Computer Science and the FinTech Academy, in partnership with the 150th Anniversary Community Foundation of a Hong Kong-based bank, have joined forces with the Strategic Centre for Research in Privacy-Preserving Technologies & Systems at the Nanyang Technological University of Singapore to establish the Virtual Asset Technology Consortium (VATC).
VATC’s aim is to gather experts from various fields such as academia, industry, user groups, and government organisations to share information and provide guidance on technical matters related to virtual assets.
The management board will be headed by the Associate Head of the Department of Computer Science at HKU and the Associate Director of the HKU-SCF FinTech Academy and will include professors from NTU and professionals from supporting units as members.
Creating a platform that elevates the technological advancements in the field of virtual assets
The virtual assets (or digital assets) industry has seen significant growth in recent years. This innovative technology has led to new methods for conducting financial transactions using digital tools. The market has demonstrated a positive response to the belief that virtual assets, both those issued by private entities and the government, will be an integral part of the worldwide monetary and economic system.
The Virtual Asset Technology Consortium has set out the following missions:
- Representation – Provide insights and advice on the technical aspects of virtual assets;
- Research – Foster R&D collaboration on virtual assets.
- Networking – Provide a platform for discussing the latest developments and trends of virtual assets and related FinTech technologies; and,
- Education – Organise seminars and other educational activities to enable the industry and the general public to acquire knowledge on technologies related to virtual assets.
Several organisations such as Cyberport Hong Kong, Hong Kong Blockchain Society, as well as banks, have already expressed their support for VATC to The University of Hong Kong. The Virtual Asset Technology Consortium (VATC) will be officially launched in Q2 2023 and welcomes experts and enthusiasts who are committed to promoting the stability and growth of virtual assets to join the consortium.
The growing market for Digital Asset Management (DAM)
Recent research found that the Digital Asset Management (DAM) market is expected to grow from US$4.2 billion in 2022 to US$8.0 billion by 2027, with a Compound Annual Growth Rate (CAGR) of 13.6% during the forecast period. This forecast suggests that the demand for DAM solutions is expected to increase rapidly in the coming years.
Several factors are expected to drive the growth of Digital Asset Management (DAM). Some of the key drivers for this growth include:
- The increasing need for digitalisation and the ability to quickly and easily collaborate with businesses on corporate assets;
- The growing demand for the authenticity and security of digital assets;
- The ability to easily upgrade, maintain and categorise digital assets, reducing production costs and improving resource allocation;
- The need for organisational transparency across different industries and business functions;
- The ability to increase conversion rates and retain customers; and,
- The need for brand consistency.
Digital Asset Management (DAM) services include consulting, integration, and implementation, as well as training, support, and maintenance services. These services are necessary at various stages of the process, including pre-sales requirement assessment, and post-sales product deployment and execution.
This allows clients to get the maximum return on investment (RoI) from their DAM solutions. The service providers offer guidance to end-users and assist them in integrating and deploying software that is tailored to their specific requirements.
The Digital Government Development Agency (DGA) hosted an open lecture on enterprise architecture by the Ministry of Social Development and Human Security (MSDHS). During the seminar, Dr Suphot Thienwut, Director of the Digital Government Development Agency, delivered a special session on ‘Digital Government Strategy and the Importance of Organisprational Architecture Development’.
Suda Sulong, Director of the Centre for Information and Communication Technology, MSDHS, remarked in her opening speech that the seminar was arranged to offer an overview and operational plan of the project to build knowledge and awareness for seminar participants.
With current technology, the seminar intends to assist in developing management efficiency in collaboration with all sectors. Participants at the workshop were asked to establish systematic thinking, build a partnership to avoid duplication, and give convenience and rapid services. Every effort was made to improve the quality of life for children and teens in disadvantaged homes.
Furthermore, the project encourages government officials to incorporate the construction of a service platform connected to the quality of life of children, youth, women, and families. He asked the platform to become the answer to each age group’s demands.
Previously, Puchaphong Nodthaisong, Secretary-General of the National Digital Economy and Society Commission (NESDB), acknowledged programmes that encourage and support digital transformation.
“The NSTDA is devoted, determined, and ready to integrate the power of collaboration from all sectors. “To advance via the use of technology to improve the quality of life, economy, society, and Thailand’s competitiveness,” confirmed Puchpong.
The National Standardisation Council (NSC) had plans to boost potential technology utilisation, improve digital risk awareness and security, and raise knowledge, skills, and people potential by 2023. Eight critical projects must be implemented to accomplish comprehensive digital transformation by 2027 and join Phase 4: Global Digital Leadership.
To give training in approved courses, the government will construct another 70 courses or map them to more than 60 current courses in the initiative for curriculum accreditation of government organisations.
The Thailand Digital Outlook Study 2023 Project will provide statistics and instructions for digital policy for Thailand’s economy and society. They intend to increase digital economy measurement and gross product efficiency due to the digital economy, which corresponds to the direction of economic structural changes.
They offer The Digital Volunteer Network Development Project to increase digital accessibility (Volunteer Sor Sor.) People at the local level assist in promoting and expanding the ability to create revenue from new technology trends through the project.
The 5G ecosystem project is preparing the nation for commercial applications of 5G technology. The draft consists of an action plan and rules for promoting the use of 5G technology in major industrial, economic, and social sectors.
They designed the Digital Security and Infrastructure Service Development Project to strengthen government networks and cloud service activities. The goal is to transition GDCC services from infrastructure services (Infrastructure as a Service: IaaS) that serve the virtual server computer (Virtual Machine) to a platform and software services (Platform as a Service: PaaS) (Software as a Service: SaaS). Through the GDCC Marketplace, the platform will enable a broader range of services, allowing agencies to connect data effortlessly between platforms.
Phase 2 of the Digital Cultural Heritage Promotion Project intends to stimulate and build on stakeholders by promoting the transfer of national cultural treasures in digital material. The project concentrates on developing soft power that can provide revenue for the government and encourages participation from various sectors, including youth, educational institutions, community levels, and local government sectors, among others.
The Digital Economy and Society Fund has been established to provide financial assistance. The ability to build the Thai economy and society in the future will be enhanced by digital technology innovation and digital transformation. Over 600 ideas have been submitted, with 41 projects being examined for funding within a budget of 2,500 million baht (US$76.3 million).
The Malaysia Productivity Corporation (MPC), the Malaysian Investment Development Authority (MIDA) and a US-based ROS Ready robotics platform launched the RoboFun (Robotics for University) programme in partnership with the Malaysian arm of an American multinational corporation and technology company.
The Deputy Secretary General (Investment) of the Ministry of International Trade and Industry (MITI) officiated the launching event, praised the RoboFun programme and stated that it is an ongoing collaboration between industry, government, and universities in Malaysia to strengthen the robotics ecosystem. These efforts are believed to contribute to the evolution of Malaysian industries towards Industry 4.0.
The collaboration between various stakeholders is essential for the development and adoption of new technologies, and it is expected that this programme will play a significant role in driving the growth and competitiveness of the Malaysian economy.
MIDA’s CEO stated that the tech firm’s talent development initiative via RoboFun’s comprehensive training module in collaboration with local universities is an effective method to accelerate industry and academia knowledge sharing in developing Autonomous Mobile Robots (AMR) systems.
The solution and Industry 4.0-related technology created by local university talent will encourage local SMEs to optimise productivity as well as enhance their capabilities. MIDA will continue to support the programme, ultimately improving local graduates’ marketability to meet the industry’s needs. MIDA will continue to work together synergistically with the industry and academia to support the development of the electrical and electronics (E&E) ecosystem in Malaysia.
The Director General of MPC believes that the RoboFun programme will continue to increase the productivity and competitiveness of the nation’s industry and that this trend will continue in the foreseeable future. Autonomous Mobile Robots (AMR) would be a workable solution to the problem of growing labour expenses if only the price of automating processes could be brought down. MPC, in its capacity as the programme’s operational partner, will oversee administering the whole training process, with Intel and Scuttle Robotics providing all necessary technical assistance.
The Vice President of Network and Edge Group, General Manager of Customer Application Support and Enabling, at the tech giant stated that one of the firm’s goals is to bridge the digital divide among faculties and create a new generation of workforce that possess a higher understanding of digital skills and Artificial Intelligence (AI) technologies, regardless of their field of study.
One of the best ways to achieve this is through the implementation of Autonomous Mobile Robots (AMR) systems, which integrate advanced technologies such as mobility, AI, control systems, OS and automation. RoboFun aims to help universities develop these capabilities, and ultimately become a key technology and solutions provider for small and medium-sized enterprises (SMEs) in the country.
It is believed that this will also serve as a catalyst for the ecosystem to create a pool of talented individuals, industry players, and technology adopters. The firm looks forward to sharing its experience in providing AMR solutions training to universities and to continue working closely with our partners under this programme, as we understand the importance of this initiative.
The launch event today featured participation from five public and private universities, including Universiti Malaya (UM), Universiti Sains Malaysia (USM), Universiti Tunku Abdul Rahman (UTAR), Universiti Putra Malaysia (UPM), and Universiti Teknologi Petronas (UTP).
Each university was presented with the tech firm’s Autonomous Mobile Robot (AMR) kits, which will be used to establish robotics laboratories and provide students from all faculties with the opportunity to acquire knowledge and adapt to AMR systems.
Chancellors and deans from universities have voiced their support for the programme, stating that it will not only benefit young people but also have the potential to enhance the capabilities of Autonomous Mobile Robots (AMR) among students and lecturers.
Through collaboration, a robust AMR solution has been developed. Given the increasing demand for AMR robots, the university representatives expressed confidence that the RoboFun programme is a solution to address the chronic shortage of skilled workers in Malaysia.