

- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
A digital twin is a digital model of a physical asset. It collects information (via sensors, drones or other IoT and Industrial IoT tools) and applies advanced analytics, machine-learning and artificial intelligence in order to receive real-time insights about the physical asset’s performance, operation or profitability.
For Digital City Twins, hundreds of IoT systems and public databases are consolidated into a single portal creating a “digital twin” of the city. The simulation allows users to monitor construction progress, traffic, environmental conditions, public safety, energy consumption and building occupancy.
Such technology looks set to play an increasingly important role in the creation of smart cities around the world and in addressing major public health, safety, environmental and natural disaster issues. Bringing the virtual and physical worlds together in this way can help to better inform decision-making, reduces risk and also acts as a citizen engagement tool.
In the realm of smart cities, a digital twin is a virtual model of a city, a replica of the physical world. They are rapidly becoming indispensable tools to visualize the pulse of the city in real-time with layered data sources of buildings, urban infrastructure, utilities, businesses, movement of people and vehicles.
Rotterdam: Delivering Better City Operations
Rotterdam, Amsterdam has been developing and applying a variety of smart solutions to urban problems in recent years. A smart thermal grid is being constructed, for example, that will facilitate heat exchange between buildings and make entire neighbourhoods more energy efficient. Smart parking and intelligent (electric) mobility are supporting better traffic flow, and a range of other benefits are helping make life better for inhabitants.
Improving Citizen Living in France
Rennes Metropole in France has developed a digital 3D model covering the city’s entire territory. This online model is used in various ways, for urban mediation with citizens, and for urban development purposes such as sunshine simulation, noise modelling, tree shadow impact on buildings
Using the Digital Twin for Virtual Tourism
Helsinki using a Digital Twin as a testing tool open to the public, also for mitigating climate change and improving energy efficiency. But Helsinki is also using the digital twin to become leaders in Virtual Tourism. Virtual Helsinki is a digital experience that enables users to visit the city’s digital twin created in high-quality 3D. They will be able to visit all tourist attractions and this can be done at any time of the year, simply by using virtual reality glasses and an app.
Digital Twin to Help Provide World-Class Logistics
The city of Columbus, Ohio in the USA which won the US-wide Smart City Challenge in 2016. The Smart Columbus campaign aims to improve people’s quality of life, drive economic growth, provide better access to opportunities, become a world-class logistics leader, and foster sustainability by interconnecting infrastructure services, starting with transportation, housing, and healthcare, to model how new technologies work in a real city.
Singapore: The Most Advanced Digital Twin to Date
Singapore is widely recognised as one of the more advanced of the smart city digital twins. Virtual Singapore, project which was overseen by Dassault Systémes using its 3DEXPERIENCE platform is already well developed. The project offers four main capabilities to stakeholders: Virtual experimentation, test-bedding, decision-making and research & development.
Amaravati: A City Created from a Digital Twin
The first entire city within India, born with a digital twin is Amaravati, the new capital of Andhra Pradesh. Amaravati is proposing a digital twin user ID scheme for every citizen that will serve as a single portal for all government information, notifications, forms and applications.
These are just a few cities solving their unique challenges and improving urban life through digital twinning and the trend seems to be that more and more cities will soon create their own digital twins. Portland in the US has a Digital Twin activated by residents’ cellular data. Dubai in the Middle East is using a Digital Twin project focusing on user experience and Yingtan in China has its’ 5G Digital Twin.
A digital twin is an invaluable tool that is set to become a cornerstone of the 4th Industrial Revolution. The digital city brings together the physical and digital worlds through Internet of Things technologies but also ties in the social world by creating a platform for all stakeholders. Starting with the digital twin, cities can begin to develop a new range of applications that will optimise, enhance, and improve all aspects of urban life.


- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
In an increasingly digital landscape, customer experience has emerged as a vital differentiator for businesses in every industry. As multichannel interactions continue to rise, customers increasingly seek personalised experiences that seamlessly connect across multiple touchpoints.
To meet evolving customer expectations, corporate digital satisfaction strategies are leveraging AI-powered personalisation to enhance the omnichannel consumer experience. By harnessing the power of AI, organisations can analyse vast volumes of customer data to gain valuable insights into individual preferences, behaviours and needs, enabling tailored solutions.
Machine learning algorithms allow companies to offer personalised recommendations, product suggestions and targeted promotions to customers across multiple channels, including websites, mobile applications, social media platforms and in-store interactions.
AI-powered chatbots and virtual assistants play a pivotal role by leveraging natural language processing and machine learning techniques to accurately comprehend and promptly respond to customer inquiries in real-time.
Chatbots increase customer service efficiency and response times by delivering immediate and accurate assistance. They may answer basic questions, provide product information, process transactions and even address problems, creating a smooth and frictionless client experience.
Additionally, AI technologies provide sentiment analysis, which enables organisations to assess client emotions, views and levels of satisfaction across numerous digital platforms.
Organisations can acquire important insights into customer sentiment by analysing customer feedback, reviews, and social media interactions and adapting their strategies accordingly. This assists in identifying areas for improvement, responding to customer issues, and proactively improving the entire customer experience.
Personalisation at this level delivers a more engaging and relevant customer experience, enhancing customer happiness and loyalty.
The OpenGov Breakfast Insight on 7 June 2023 at the Westin Jakarta, Indonesia, centred around delivering prompt, accurate and highly tailored customer experiences that drive loyalty through cutting-edge conversational AI and machine learning intelligence.
Opening Remarks


Mohit Sagar, the CEO and Chief Editor of OpenGov Asia, emphasises the importance for businesses to effectively collaborate with the rapidly evolving field of artificial intelligence in today’s era.” Harnessing the benefits of technology and leveraging advancements in AI to enhance efficiency for both users and businesses entails tweaking or even doing away with conventional methods.”
The swift advancement of technology, coupled with the pivotal role of artificial intelligence (AI), has greatly contributed to boosting business productivity. Moreover, the pandemic brought about a paradigm shift in consumer behaviour within Indonesia, compelling 17.5% of traditional offline shoppers to venture into the realm of online shopping.
Consumers have embraced a wide range of online sales channels, including marketplaces, social media platforms, and websites. Notably, the proportion of consumers who exclusively engage in online shopping has surged from 11% before the pandemic to 25.5% in early 2021. Remarkably, post-pandemic, a significant majority – 74.5% – of consumers still exhibit a preference for online shopping, favouring it over offline alternatives.
To enhance customer satisfaction, the adoption of multi-channel strategies has become increasingly crucial. There are five key ways through which businesses can effectively enhance multi-channel customer satisfaction:
Data-driven personalisation (AI). When a business offers personalised experiences, such as the ease of accessing service information both online and offline, it indirectly creates a sense of being well-served among consumers.
Consumer data. Insights gained from data play a pivotal role for businesses, enabling them to understand the habits and behavioural patterns of their customers. By integrating consumer data from various sources, businesses gain a valuable understanding that facilitates informed decision-making and allows for the creation of targeted strategies in the future, tailored to the specific needs and preferences of their target consumers
Personalisation. Businesses should prioritise delivering tailored customer service, ensuring that consumers do not have to endure lengthy waiting times to obtain essential business-related information. One effective approach is to enhance chatbot or virtual assistant capabilities through the integration of AI technologies.
Revenue Innovation. By analysing consumer habits and patterns, businesses can make informed decisions that align with consumer interests. This understanding enables businesses to foster innovation and create diverse revenue streams, thereby driving revenue growth.
AI adoption. In the digital technology-driven world of today, businesses that fail to leverage artificial intelligence to enhance productivity risk losing out to their competitors. However, by effectively utilising AI and embracing innovation, businesses can transform themselves into consumer-oriented enterprises, propelling their growth and success to new heights.
Mohit believes in the present digital era, multi-channels not only boost consumer satisfaction and foster loyalty but also enable businesses to reduce costs and drive revenue growth. By offering customers many avenues to engage and make purchases, businesses can cater to diverse preferences while simultaneously streamlining operations and maximising their financial outcomes.
While AI-based multichannel strategies offer numerous benefits and advantages in enhancing business productivity, it is essential to acknowledge that there are challenges associated with their implementation.
An essential aspect for businesses implementing AI-based multichannel strategies is the responsible collection and use of consumer data. Handling and managing customer data across various channels necessitates strict measures to ensure data privacy and security, complying with regulations.
Unfortunately, there are instances where some businesspeople may not prioritise the protection of this data, which can have detrimental effects on both consumers and the integrity of the company itself.
Data leaks, such as those involving health or financial information, are of great concern among consumers. In light of these challenges, companies must adopt a proactive approach to address and overcome such issues, prioritising robust measures to safeguard sensitive data and ensuring the trust and confidence of their customers.
Similarly, companies should allocate a portion of their earnings towards building a skilled technological workforce capable of efficiently and effectively implementing strategies. However, it is important to acknowledge that companies, especially startups, may encounter challenges in achieving a quick return on investment (RoI) within a short time frame.
Additionally, it is necessary to have an in-depth understanding of customer needs and behaviour before implementing effective AI-based customer satisfaction. Companies must invest in consumer research and analysis for implementation to get maximum results.
“When implementing AI-based personalisation and digital satisfaction strategies, it is crucial to consider and plan for the challenges that may arise,” Mohit concludes. “By proactively addressing these challenges and having a well-thought-out implementation plan, businesses can increase the likelihood of successful execution and avoid common potential problems.”
Welcome Address


Nathan Guy, Head of UCaaS, Asia Pacific, Zoom, highlighted the findings of a survey indicating that businesses globally made substantial technology investments during the pandemic, underscoring the importance of understanding customer and employee requirements. However, despite this recognition, finding the right approach remains challenging, as the need for flexibility in technology stacks becomes crucial in the face of constantly evolving circumstances and ongoing economic uncertainty.
“The question of whether the future workplace truly brings improvement for teams and customers is an important one. At Zoom, we believe it does,” Nathan says. “But to be successful, there are three key areas that must the addressed.”
Firstly, evolving collaboration and productivity frameworks are crucial to keeping up with the changing dynamics of work. Secondly, fostering better personal connections within the workplace helps create a positive and engaged environment. Lastly, meeting the updated expectations of both customers and employees is vital for success.
A report highlighted the significant financial investment of S$15 billion per week in technology during the pandemic, emphasising the need to establish a strong foundation in the technology stack to gain a competitive advantage for the future, Nathan reveals.
Moreover, the future needs of a hybrid workplace must embrace Technology Infrastructure, Flexibility, Communications and Collaboration, Emotional Well Being, and Training and Development.
Voice is considered the foundation of digital transformation, Nathan observes, serving as a natural bridge between the physical and digital realms. “In an increasingly connected world, voice engagement should be at the core rather than the periphery. IP Voice offers affordability, ubiquity, and high-quality communication, making it a crucial aspect of cloud-based voice strategies.”
Voice remains critical for future work, both in terms of customer and employee engagement, and businesses continue to invest in this growing market. Organisations report improved engagement, increased productivity, and enhanced collaboration through the adoption of advanced customer service applications.
According to Nathan, legacy collaboration infrastructure is being replaced by cloud communications to meet the needs of hybrid and remote work. The integration of various collaboration features, including messaging, meetings, conferencing, team chat, and content sharing is crucial for enterprises’ digital aspirations.
A collaboration platform is built on core technology, offering communication and collaboration solutions tailored to different industries and departments. Zoom has invested significantly in AI to enhance the collaboration experience. Ultimately, the focus is on serving customers and helping them thrive in the new era of work.
Customer-facing teams face various challenges that need to be addressed. By empowering these teams to become subject matter experts, organisations can provide customers with personalised and enhanced experiences.
Nathan reiterates that the goal is to bring product innovation together into a comprehensive solution that powers the modern workday for knowledge workers and teams, while also enabling better collaboration with external customers to drive business growth.
This encompasses employee collaboration, starting from checking calendars, chatting and emails in the morning, to meeting collaboration, casual collaboration through huddles, and concluding with phone calls. Similarly, customer collaboration includes marketing events, webinars, sales processes, and overall customer experience, all accessible through a single interface.
The focus is on maximising Customer Lifetime Value through the synergy between employee experience (EX) and customer experience (CX).
“While customer service leaders recognise the importance of consistently delivering good experiences, only a third of customers feel that customer service organisations are improving,” Nathan shares. “Losing a significant percentage of customers due to bad experiences can severely harm a business.”
Studies indicate that customer expectations have risen over the years, making it crucial for businesses to shift quickly and excel in CX. This highlights the challenge of meeting customer needs in an uncertain environment while facing resource constraints.
Nathan spoke about a Global CX Excellence Report which identified six pillars of CX excellence: personalisation, trust, minimising customer effort, meeting expectations, resolution and empathy. “Meeting these customer expectations requires holistic thinking and cross-team collaboration.”


Jayraj Nair, Customer Experience Lead-ASEAN, Zoom acknowledges that to redefine and transform the CX and EX, it is important to address the challenges of siloed teams and disconnected tools. According to reports, a total experience approach is vital and 60% of large enterprises are expected to adopt this by 2026.
To deliver consistently good customer experiences, it is essential to bring together employee productivity and CX strategies. By combining these two elements effectively, businesses can create a harmonious and seamless interaction between the company and its customers, resulting in enhanced customer satisfaction.
Organisations that provide a total experience, connecting employees and customers, are projected to outperform competitors in satisfaction metrics by 2024.
Employee productivity refers to the efficacy and efficiency with which employees carry out their duties within an organisation. When employees are productive, they can provide customers with superior service and support, ensuring that their requirements are met promptly and satisfactorily.
Similarly, CX strategies involve the planning and execution of initiatives designed to improve the overall consumer experience when interacting with a company. This includes personalised communication, streamlined procedures, user-friendly interfaces and effective problem resolution.
Zoom offers a comprehensive CX + EX platform that seamlessly integrates employee and customer experiences, says Jayraj. This unified experience is made possible by leveraging the end-to-end capabilities of the Zoom platform, allowing customers to access the desired functionality from the cloud when and where they need it.
“The introduction of the Zoom Contact Centre is seen as an exciting innovation that drives loyalty and retention through prompt and personalised customer interactions,” Jayraj explains. “With Zoom handling the heavy lifting, organisations can focus on their employees and customers.”
End-user Insight


According to Andoko Wicaksono, Chief Information Officer, Bluebird Group, customer satisfaction is an important part of the growth of any business. It means knowing what customers want, giving them great experiences at every touchpoint and always getting better based on what customers say and what they learn from them.
Andoko shared the inspiring history of Bluebird, a company that was established in 1972 by a remarkable woman. Despite facing numerous challenges, Bu Djoko, a resilient and humble individual, initiated Bluebird during a difficult period. Known as Bu Djoko or Mutiara Siti Fatimah Djokosoetoeno, she served as the driving force behind the company’s enduring determination.
Andoko fondly remembers her as the beacon of strength that propelled the company forward. “From the beginning, she was the company’s source and now is the spirit that keeps it going.”
He knows that not all great companies can stay in business and keep doing well. Bluebird’s success is based on a set of absolute ideals. It grew because of the good values that Bu Djoko taught and because of the legacy of a never-quit attitude. These values are a feeling of caring, honesty, excellent customer service and a perennial desire to grow.
Andoko acknowledges that long-term business growth depends on customers’ trust. It builds loyalty, improves the brand’s image, makes customers happier and gives them a good experience. Building and keeping trust requires keeping promises, being honest, communicating openly and putting the customer first.
“When the whole business is responsible for customer service, it shows how important it is to have a customer-centred approach, seamless experiences, a full understanding of customer needs, empowered employees, consistency, and efficiency,” Andoko reiterates. “By taking this view, businesses can create a mindset of great customer service and gain a competitive edge in the customer-driven business world of today.”
Customer happiness has changed over time, from making sure everyone gets a fair deal to making sure each customer has a good experience. Companies now know that keeping customers happy is a strategic must that affects their brand’s image, customer loyalty and business growth.
Andoko believes that businesses must give customers great experiences and build long-term connections with them by adapting to their changing needs and using technology.
“For a high availability system to be cost-effective, it needs a balanced method that takes both cost optimisation and system reliability into account,” says Andoko.
In today’s fast-paced and connected world, customer service representatives need to be able to move around. By using mobile technology and giving employees the tools and resources they need, organisations can empower their teams to serve customers well no matter where they are.
Andoko agrees that data privacy is a very important part of building and keeping trust between people and organisations. When people believe that their personal information is being treated carefully and responsibly, they are more likely to do business with companies, share their data and take part in digital interactions. Keeping data private gives companies a good name and helps them build better relationships with their customers.
“Organisations that put data protection first show that they are committed to being good stewards of data and making the world a safer and more trustworthy place,” Andoko explains.
Andoko believes that AI can enable businesses to understand customer preferences and improve their service by analysing vast amounts of data, including customer interactions, purchasing behaviour, demographics and online activities
AI-based customer choice means using technologies and algorithms that use artificial intelligence to learn about and predict customer preferences and behaviours. AI-driven insights let businesses learn about and meet the needs of each customer, improve customer happiness, and grow their businesses.
“By using AI technologies, companies can get more out of their customer data, make better decisions, and build stronger, longer-lasting relationships with their customers,” Andoko concludes.
Closing Remarks
Jayraj expressed his gratitude to all the delegates for their participation in the event, acknowledging that it has provided valuable insights into the major challenges confronting industries across various sectors. The event has shed light on the importance of devising effective strategies to tackle these challenges and successfully overcome them.
He emphasised the importance of identifying the most significant challenges for industries to maintain competitiveness and thrive amid a constantly evolving business landscape. These challenges can vary depending on the industry but may include factors such as technological disruptions, changing consumer expectations, intense competition, regulatory changes, and economic uncertainties.
Once the challenges are recognised, organisations can devise appropriate strategies to tackle them head-on. These strategies may involve a combination of innovation, agility, collaboration and a customer-centric approach. This proactive approach enables businesses to stay ahead of the curve and adapt effectively to the changing demands and dynamics of their respective industries.
“Understanding the biggest challenges faced by industries and developing appropriate strategies to tackle them is crucial for long-term success,” says Jayraj. “By embracing innovation, agility collaboration, and a customer-centric approach, industries can navigate challenges, seize opportunities, and thrive in a rapidly changing business environment.”
Mohit stresses the significance of collaboration in addressing industry challenges. By fostering partnerships, alliances, and collaborations with other organisations, industries can leverage shared resources, expertise, and insights to tackle challenges more effectively. Collaborative efforts enable industries to combine their strengths and work towards innovative solutions that drive progress and overcome obstacles together.
A customer-centric approach is vital in navigating industry challenges successfully. By understanding and addressing the evolving needs and expectations of customers, industries can tailor their products, services, and experiences to meet and exceed customer demands.
“This can involve gathering customer feedback, leveraging data analytics and personalising offerings to enhance customer satisfaction and loyalty,” Mohit concludes.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Researchers from Singapore General Hospital (SGH), A*STAR’s Genome Institute of Singapore (GIS), and Duke-NUS Medical School have used artificial intelligence (AI) to speed up the identification of vital biomarkers that can identify patients with chronic myeloid leukaemia (CML) at diagnosis who will not respond to standard therapy.
These patients may be eligible for a life-saving bone marrow transplant in the early stages of the illness with this favourable prognosis.
A genetic mutation that causes a tyrosine kinase enzyme to turn on permanently causes CML, a specific type of blood cancer. In the bone marrow, a blood stem cell experiences a mutation that transforms it into an aggressive leukaemic cell that eventually takes over the creation of healthy blood.
Tyrosine kinase inhibitors (TKI), which turn off the tyrosine kinase that the genetic mutation switched on as a result, are the standard treatment for CML. But not everyone reacts the same way to these medications. Some individuals respond very well to the point that their life expectancy would be regarded as typical, at the other end of the range.
Besides, some individuals do not respond at all, and their sickness develops into a severe condition known as a blast crisis that is resistant to all sorts of conventional therapy.
Finding out if a patient is resistant to TKI therapy earlier could make the difference between survival or early death because the only cure for blast crisis is a bone marrow transplant, which would be most successful when carried out during the early stages of the disease.
“Our work indicates that it will be possible to detect patients destined to undergo blast crisis when they first see their haematologist,” said the study’s senior author and associate professor, Ong Sin Tiong of Duke-NUS’ Cancer & Stem Cell Biology (CSCB) Programme.
He added this may save lives since bone marrow transplants for these patients are most effective during the early stages of CML.
Researchers made an “atlas” of cells by taking samples of bone marrow from six healthy people and 23 people with CML before they were treated. The map let them see the different types of cells in each sample and how many of each type there were. Researchers did RNA sequencing on a single cell and used machine-learning methods to figure out which genes and molecular processes were on and off in each cell.
The work found eight statistically important things about the bone marrow cells before treatment. These things were linked to either sensitivity to treatment with a tyrosine kinase inhibitor or strong resistance to it.
Patients were more likely to react well to treatment if their bone marrow samples showed a stronger tendency toward premature red blood cells and a certain type of “natural killer cell” that kills tumours. As the number of these cells in the bone marrow changed, so did the way the patient responded to treatment.
The study could lead to drug targets that could help people with chronic myeloid leukaemia avoid or delay treatment resistance and blast crisis.
Associate Professor Charles Chuah from Duke-NUS’s CSCB Programme, who is also a Senior Consultant at the Department of Haematology at SGH and National Cancer Centre Singapore (NCCS), cited that the results of treating chronic myeloid leukaemia have gotten much better over the years and that patients now have many options. Knowing which treatment works best for each patient will improve these results even more, and they are excited about the chance of doing so.
The team hopes to use the results to make a test that can be used regularly in hospitals to predict how well a treatment will work.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
For India’s newly inaugurated Parliament building, a revamped version of the Digital Sansad app has been launched to provide a platform to stream parliamentary proceedings. The app is revolutionising communication and collaboration among stakeholders in the sector. It will promote transparency in governance and foster citizen engagement by providing easy access to information and facilitating active participation in the democratic process.
The app aims to cater to the diverse needs of Members of Parliament (MPs), government users, citizens, and secretariat personnel. It offers a range of services tailored to each user group, leveraging state-of-the-art technology to provide an enhanced experience, according to the government.
The revamped Digital Sansad is equipped with a diverse range of advanced features. It serves as a centralised hub for accessing various parliamentary resources. It uses AI to transcribe House proceedings in real-time. The technology enables automatic speech recognition, accurately capturing and transcribing word-by-word spoken in Parliament, ensuring a comprehensive and precise record of the proceedings.
By leveraging AI-enabled transcription techniques, the Digital Sansad app guarantees the availability of precise and dependable records without the need for human intervention in the note-taking process. The approach significantly reduces the risk of errors or omissions, ensuring the accuracy of the transcribed content. Furthermore, it streamlines the documentation process and allows for the easy retrieval of information, benefiting not only MPs and researchers but also the broader public on a large scale.
The Digital Sansad app offers several resources and functionalities to boost parliamentary operations. Users can access information on House business, member participation, debates, Q&As, media galleries, and digital libraries. This comprehensive access enables MPs and citizens to stay informed and engaged in the legislative process. Furthermore, the app acts as a bridge between citizens and their representatives by facilitating open dialogue through the Constituency Connect feature.
By simplifying administrative tasks for MPs, the Digital Sansad app saves valuable time and bridges the gap between their legislative responsibilities and the needs of the public. The direct interaction facilitated by the app ensures transparency, accountability, and responsiveness in the parliamentary processes, thereby fostering a robust democracy. The Digital Sansad 2.0 app is accessible on both Android and iOS platforms.
AI is playing an increasingly significant role in governance in India. The government has recognised the potential of AI to enhance decision-making, streamline administrative processes, and deliver efficient public services. It has also highlighted the importance of protecting data and ensuring the responsible use of AI.
Last month, the Indian Institute of Technology Madras (IIT-Madras) established the Centre for Responsible Artificial Intelligence (CeRAI), a multidisciplinary research centre dedicated to promoting ethical and accountable advancements in AI-powered solutions for practical applications.
As OpenGov Asia reported, CeRAI aims to establish itself as a leading research facility at both the national and international levels, focusing on fundamental and applied research in Responsible AI and its direct influence on implementing AI systems within the Indian ecosystem.
CeRAI’s main focus will be on generating high-quality research outputs, such as publishing research articles in high-impact journals/conferences, white papers, and patents, among others. It will work towards creating technical resources such as curated datasets (universal as well as India-specific), software, and toolkits pertaining to the field of Responsible AI.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Subscriber Identity Module (SIM) cards from mobile operators in cell phones are becoming more advanced, and their sizes are getting smaller, making it easier for humans to be more efficient. The SIM card size, which initially started as a mini SIM, evolved into micro SIM and nano SIM, and the latest one is e-SIM or electronic SIM. Owners will no longer need to physically remove and insert SIM cards to connect to the network.
The Ministry of Communication and Information Technology (Kominfo) has announced that it will conduct a study to test the implementation of the Embedded Subscriber Identity Module (eSIM) in Indonesia. This step is part of the government’s efforts to anticipate and leverage the latest telecommunications technology developments. The study aims to comprehensively understand eSIM technology and explore the best ways to implement it effectively in Indonesia.
“The Public Testing Draft for the implementation study of eSIM is intended to gather responses and input from stakeholders involved in the eSIM implementation to improve the study material, thus producing a comprehensive and accurate study to support the eSIM ecosystem in Indonesia,” wrote Kominfo in a written statement.
Kominfo explains that eSIM technology is a promising solution to replace conventional physical SIM cards, enhancing security. By using eSIM, customer identity information is no longer stored in physical form on a card but integrated directly into the electronic device itself. It allows users to easily manage and access various communication services without physically changing SIM cards. Instead, users only need to scan a barcode to activate the eSIM.
The eSIM is embedded within a device and can be remotely activated with a local operator for use in a specific region. Owners of devices with embedded eSIM can also use mobile services from one country to another by activating the card in the destination country. This technology enables individuals to use a single phone with eSIM in multiple countries worldwide, eliminating the need to switch SIM cards for different local mobile operators.
Another advantage of eSIM technology is its larger capacity than conventional physical SIM cards. Users can simultaneously load up to eight different e-SIMs in a single smartphone. Therefore, the larger capacity of e-SIM opens new opportunities and provides greater flexibility in managing communication services. For example, users can have one eSIM for personal use, one eSIM for work, and several additional eSIMs for particular purposes, such as travelling abroad or using different networks.
Users no longer need to physically change SIM cards when switching operators or activating new services. Users can easily activate, deactivate, or switch between registered eSIMs on their devices through software settings. It saves time and provides convenience for users who frequently switch between operators or require access to different types of networks.
Additionally, multiple eSIMs in a single device provide an ideal solution for users with complex communication needs. For example, business owners with various phone numbers or professionals who frequently travel and require connectivity in different countries can easily manage and organise all their services through a single device.
Through this study, the government hopes to understand better the potential and challenges associated with eSIM implementation in Indonesia. It includes evaluating the regulatory and infrastructure needs required to support eSIM adoption and determining the appropriate policy measures to ensure adequate security, privacy, and consumer protection.
By adopting eSIM technology, in the future, Indonesian society can enjoy the benefits and conveniences offered by the latest communication technology while ensuring the protection of data and user security remains intact.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
In an era of rapid digital transformation, Malaysia recognises the importance of equipping its youth with the necessary skills to thrive in the digital economy. To address this crucial need, a strategic partnership has been formed to empower the next generation through youth skills development.
This alliance brings together key stakeholders from the government, the private sector, educational institutions and industry experts to collaborate on initiatives that enhance digital competencies among Malaysian youth.
The initiative aims to bridge the digital skills gap by offering comprehensive programmes that cater to the specific needs of Malaysian youth. It focuses on equipping them with the essential digital skills required for success in the modern workforce.
By developing a strong foundation in areas such as coding, data analytics, digital marketing and emerging technologies, youth will be ready to take on the challenges and opportunities in Malaysia’s digital economy.
The plans encompass a range of strategies, such as training programmes, mentorship opportunities, industry collaborations and granting access to digital resources. They not only foster technical skills but also emphasise critical thinking, problem-solving, creativity and entrepreneurship.
Envisioning a future where Malaysian youth lead the way in innovation and contribute to the growth and competitiveness of the digital economy, the partnership strives to empower the next generation with these essential skills. By doing so, they not only aim to fulfil the career aspirations of the youth but also ensure their active participation in driving the nation’s progress.
Fostering Youth Skills in Malaysia’s Digital Economy
With a forward-thinking approach, she acknowledges the significance of embracing new paradigms and perspectives to stay relevant in an ever-evolving digital landscape. By recognising the need to adapt and equip the younger generation with the necessary skills, Malaysia is poised to nurture a workforce that can effectively contribute to the country’s digital transformation and global competitiveness.
“Currently ranked 33rd in technological advancement, Malaysia aspires to become a regional leader,” Dr Aziyati reveals. “While physical platforms have been emphasised, other factors like education integration, cultural wellness, societal maturity, and economic stability are also important.”
Malaysia acknowledges the significance of coding and technical skills but also places value on soft skills and adaptability. School programmes in the country emphasise a well-rounded approach by incorporating STEM activities, innovation competitions, and even sports to enhance social interaction and problem-solving abilities.
This holistic approach ensures that Malaysian youth not only develop technical proficiency but also cultivate essential interpersonal skills, creativity, and the ability to adapt to various challenges. By nurturing a balanced skill set, Malaysia aims to prepare its youth for the multifaceted demands of the digital era, where both technical expertise and soft skills play integral roles in success.
Dr Aziyati acknowledges the importance of coding classes in Malaysia, recognising their role in fostering skills such as planning, problem-solving, and performance evaluation. The country’s education blueprint focuses on utilising information and communication technology (ICT) to enhance the quality of learning.
This is achieved through the implementation of online classrooms, robotics competitions, and government initiatives like the Digital MakerSpace and Multimedia Super Corridor (MSC). By leveraging these platforms and programmes, Malaysia is actively promoting the integration of technology into education and empowering its youth to thrive in the digital age.
The government promotes inclusivity and equal opportunities through various initiatives that aim to provide practical platforms for knowledge and anticipate the challenges and opportunities brought by technology.
These initiatives aim for wider engagement and to create an environment where students have access to digital resources, hands-on learning experiences and opportunities to showcase their skills.
Advancements in digital technology benefit the economy by creating jobs, improving employability rates, fostering digital content creators, supporting governmental agendas and providing a return on investment.
Smart partnerships with various ministries, including the Ministry of Economy, Ministry of Communications and Digital, Ministry of Science, Technology and Innovation, and Ministry of International Trade and Industry, contribute to these benefits.
“Smart partnerships ensure the relevance of training and knowledge content, while industries are open to hiring special needs graduates, offering training tailored to their abilities,” Dr Aziyati reiterates.
In the modern world, diverse cultural values and socioeconomic achievements define our lifestyles, Dr Aziyati observes. The Malaysia Digital Economy Blueprint embraces the globalised nature of information systems, which facilitates cultural exchange and emphasises the impact of digital technology on societal resilience and the future-proofing of the economy.
Despite economic challenges, Malaysia’s resources and diversity have facilitated national transformations. The government understands that consistent and continuous investment in youth development through training and education is crucial for ensuring sustainable progress and national sustainability.
The education system and institutions play a crucial role in facilitating successful partnerships and collaborations. Both national and institutional levels are open to innovative ideas and opportunities for partnerships.
The Ministry of International Trade and Industry supports initiatives by the Ministry of Education and the Ministry of Higher Education to establish partnerships with other countries. Collaboration with education institutions from countries like the UK, USA, Australia, Germany, European nations, Asian countries and APEC nations is pursued through international knowledge exchange.
Through such partnerships, a wide array of opportunities, initiatives, incentives, and projects are being implemented to benefit the citizens. These activities span various domains, including student and cultural exchange, expert sharing, technology transfer, intellectual discourse and skill mobility.
The aim is to foster mutual growth, facilitate the transfer of knowledge and expertise and create a dynamic environment that promotes innovation and skill development among individuals. As Malaysia promotes the Fourth Industrial Revolution, it requires a highly skilled workforce and smart citizens to attract investment for a better economy.
“To facilitate execution and foster innovation in the digital economy, proper planning and provision in the areas of manpower, machinery, and methods are crucial. Some also emphasise materials and mediums,” Dr Aziyati explains. “Youth entrepreneurs can adopt these approaches to boost productivity.”
Since 2013, the Federal Government has launched various initiatives and projects, including policies on science, technology, and innovation, IoT strategy, Smart City framework, cybersecurity, and the digital economy blueprint, with implementation planned until 2025.
Dr Aziyati agrees that expanding strategic relationships with other countries becomes easier with transparency as governance is visualised through paperless documents, faster approvals, efficient repayment methods and increased output capacity.
While online application processes are already in place, information security, cybercrime, cryptography and privacy concerns must be addressed, she reveals.
Over the past five years, Malaysia has experienced political changes and evolving government institutions. Despite these fluctuations, the youth and future generations remain focused on the impact and development of the digital economy.
“To achieve successful implementation of integrated e-governance, a nation must attain key elements such as political stability, economic prosperity, social harmony, technological modernisation, environmental sustainability, and legal strength,” Dr Aziyati opines. “These factors collectively contribute to effective governance and ensure a holistic approach towards leveraging digital technology for the betterment of society.”
Sustaining the momentum of digital economy efforts and utilising strengths and opportunities can lead to enhanced business, partnerships and economic growth. Transformation and readiness for change are key factors for success, along with incorporating fresh ideas from young minds and a skilled workforce.
Dr Aziyati is convinced that aside from financial assistance, Malaysia can secure long-term stability and progress by implementing a thorough and consistent transformation programme.
The Ministry of Youth and Sports in Malaysia is responsible for the supervision and advancement of eSports players. However, there are existing challenges concerning the welfare of developers within this domain. As a result, the ministry is actively seeking new policies and measures to address and strengthen this aspect, ensuring the well-being and support of young developers in the future.
In her new role overseeing Training Management for skills institutions, Dr Aziyati continues to prioritise partnerships with industry to promote digital technology advancement. To improve governmental institutions, she proposed the following:
- Increase budget allocations for youth in the digital economy
- Expand youth development programmes for mastering digital skills
- Provide more incentives to support youth in adapting to the fast-paced digital world
- Implement transformative programs in STEM, digital education, and school projects
- Foster flexible ideas for national digital improvements
- Reduce bureaucracy in project decision-making processes
- Encourage creativity by minimising organisational hierarchy limitations
- Minimise the use of paper forms
- The transition from old-school work delegations to foster flexibility through collaborative discussions and cooperative deliveries
To realise these improvements, both financial support and organisational adjustments are necessary.
The Ministry of Education has identified a concerning trend where nearly 50% of school leavers are choosing not to pursue higher education. This issue is influenced by several factors, including the high cost of education, a perceived lack of job guarantees, and the belief that courses offered may not provide sufficient marketability compared to the appeal of social media businesses and gig economy jobs.
Dr Aziyati feels it is crucial to conduct a study that examines the relevance of current school curricula, the courses offered by higher education institutions and the demands of industries. Recognising the interdependence among these entities is vital, as failure to address outdated education content and maintain the status quo could result in a substantial gap in producing high-quality graduates.
By understanding the evolving needs of industries and aligning educational programmes accordingly, Malaysia can ensure that its education system remains responsive, equipping students with the necessary skills and knowledge to meet the demands of the job market effectively.
“To inspire young people, it is important to emphasise the importance of passion and willingness to continuously learn, improve and contribute to society,” Dr Aziyati says. “Success requires effort and perseverance, as reflected in the quote: genius is 1% inspiration and 99% perspiration.”
While young people may encounter misleading information and failure, it is part of the learning process. She believes that patience, persistence, and perseverance are key in this journey if one’s pursuits are beneficial to society.
Dr Aziyati strongly believes that by consistently pursuing personal growth and making significant contributions, success and recognition will naturally follow. She feels that this journey should not solely revolve around personal improvement, but also include a commitment to leaving a positive legacy for future generations.
Additionally, it is crucial to acknowledge the inherent value of the learning process itself, which cannot be easily replaced. However, Dr Aziyati acknowledges that individuals may sometimes be influenced by the opinions of others and consequently choose paths that they are not genuinely passionate about.
While quick money-making opportunities may come and go, Dr Aziyati underscores the enduring value of education and the credentials earned through hard work. She encourages individuals to prioritise long-term gains, as the knowledge and skills acquired through education will have a lasting impact throughout their lives.
“By channelling the passion of young people towards constructive and educational endeavours that bring benefits to the nation, we can unleash their potential and make meaningful contributions to their personal and societal growth,” Dr Aziyati concludes.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Kementerian Sains, Teknologi, dan Inovasi (KSTI) di Malaysia merancang tujuan untuk menjadi negara berbasis teknologi tinggi pada tahun 2030. Sebagai negara dengan peringkat 33 sebagai “the most technologically advanced countries”, Malaysia optimis tujuan tersebut akan tercapai.
Upaya-upaya yang dilakukan, terutama oleh pemerintah Malaysia sendiri, menunjukkan adanya perhatian serius terhadap pengembangan ekonomi digital di negara ini. Pemerintah menyadari bahwa memiliki keahlian digital dalam era kemajuan teknologi saat ini merupakan aset yang sangat berharga dan penting bagi setiap individu, terutama generasi muda.
Dalam upaya mencapai tujuan menjadi negara berbasis teknologi tinggi, pemerintah telah meluncurkan berbagai program dan inisiatif yang bertujuan untuk meningkatkan keahlian digital masyarakat, terutama bagi anak muda. Pendidikan dan pelatihan dalam bidang teknologi dan inovasi telah menjadi fokus utama pemerintah dengan menyediakan akses yang lebih luas dan menyeluruh kepada masyarakat untuk memperoleh pengetahuan dan keterampilan yang diperlukan.
Peningkatan keahlian digital anak muda tidak hanya akan meningkatkan nilai individu, tetapi juga berkontribusi pada integrasi dan adaptasi negara terhadap kemajuan teknologi yang terjadi dengan cepat. Dengan besarnya jumlah individu yang memiliki keahlian digital, Malaysia dapat lebih siap menghadapi tantangan dan peluang yang ditawarkan oleh ekonomi digital.
Selain itu, kehadiran generasi muda yang terampil dalam bidang teknologi juga akan memberikan dampak positif dalam mendorong inovasi dan perkembangan industri teknologi di negara ini. Mereka memiliki potensi untuk menciptakan solusi baru, mendorong pertumbuhan ekonomi, dan meningkatkan daya saing internasional.
Transformasi Keahlian Digital Berperan dalam Pertumbuhan Ekonomi Malaysia
Dalam upaya untuk menjembatani kekosongan yang terjadi antara berbagai entitas di Malaysia, sebuah inovasi baru telah diperkenalkan yang bertujuan untuk menawarkan sebuah program yang inklusif. Inovasi ini secara khusus ditujukan untuk mendukung dan meningkatkan ekonomi digital di negara tersebut.
Program pembelajaran yang ditawarkan harus didesain dengan tujuan untuk memastikan bahwa generasi muda memiliki kemampuan yang diperlukan untuk sukses dalam ekonomi digital. Dalam program ini, anak-anak muda akan diberikan kesempatan untuk mempelajari keterampilan seperti pemrograman komputer, desain grafis, analisis data, dan teknologi terkait lainnya.
Melalui Kementerian Ekonomi dan Investasi, Kementerian Sains dan Teknologi, Kementerian Informasi dan Komunikasi, dan Kementerian Perdagangan Antarabangsa dan Industri Malaysia, dapat berkolaborasi untuk memprioritaskan anggaran dalam mendukung program-program yang berkaitan dengan keahlian transformasi digital pada anak muda Pemerintah Malaysia telah mengambil langkah-langkah penting dalam implementasi program-program digital yang bertujuan untuk memberikan pembelajaran digital kepada generasi muda.
Salah satu inisiatif strategis yang diluncurkan adalah MyDIGITAL (Malaysia Digital Economy Blueprint), yang bertujuan untuk mempercepat transformasi digital negara dan mendorong pertumbuhan ekonomi digital. Selain itu, terdapat juga MaGIC (Malaysian Global Innovation & Creativity Centre), sebuah pusat inovasi dan kreativitas yang bertujuan untuk mempercepat perkembangan ekosistem startup di Malaysia.
MyDIGITAL dan MaGIC adalah dua program yang menjadi fokus pemerintah dalam mengembangkan potensi digital di negara ini. MyDIGITAL bertujuan untuk merumuskan kebijakan, strategi, dan inisiatif yang mempercepat pengadopsian teknologi digital di berbagai sektor, termasuk pendidikan. Sementara itu, MaGIC berperan sebagai pusat inovasi dan kreativitas yang memberikan pelatihan, mentoring, dan dukungan bagi para startup untuk mengembangkan produk dan layanan mereka.
Dengan adanya program-program ini, pemerintah Malaysia berharap dapat menciptakan generasi muda yang terampil dalam pemanfaatan teknologi digital, meningkatkan daya saing negara dalam ekonomi digital, dan mendorong pertumbuhan ekosistem startup yang inovatif. Melalui upaya ini, Malaysia berkomitmen untuk menjadi pemimpin regional dalam transformasi digital dan ekonomi berbasis pengetahuan.
Program-program digital ini merupakan langkah positif yang diambil oleh pemerintah Malaysia untuk mempersiapkan generasi muda menghadapi tantangan dan peluang dalam era digital. Dengan membangun fondasi pendidikan digital yang kuat dan memberikan dukungan bagi inovasi dan kreativitas, pemerintah berharap dapat menciptakan lingkungan yang kondusif bagi pertumbuhan ekonomi digital dan perkembangan teknologi di Malaysia.
Aziyati Yusoff menghimbau agar pemerintah pusat dapat lebih memprioritaskan anggaran kepada program-program yang meningkatkan keahlian digital kepada anak muda. “Melalui Kementerian Ekonomi dan Investasi, Kementerian Sains dan Teknologi, Kementerian Informasi dan Komunikasi, dan Kementerian Perdagangan Antarabangsa dan Industri Malaysia, dapat berkolaborasi untuk memprioritaskan anggaran dalam mendukung program-program yang berkaitan dengan keahlian transformasi digital pada anak muda” himbaunya.
Selain implementasi program-program digital di luar sekolah, penting juga untuk memperhatikan penyertaan pembelajaran digital dalam kurikulum sekolah. Pembelajaran digital, seperti Teknologi Informasi dan Komunikasi (TIK), harus menjadi bagian integral dari kurikulum agar para murid dapat memahami dan menguasai aspek penting ini dalam kehidupan mereka.
Pengajaran TIK dapat meliputi berbagai keterampilan, seperti penggunaan perangkat keras dan perangkat lunak, penelusuran informasi secara online, literasi digital, dan pemahaman tentang etika dan keamanan dalam penggunaan teknologi. Dengan menyertakan TIK dalam kurikulum, sekolah dapat memberikan landasan yang kuat bagi para murid dalam memanfaatkan teknologi digital dengan bijak dan efektif.
Selain itu, program Science, Technology, Engineering, and Mathematics (STEM) juga dapat diintegrasikan ke dalam kurikulum sekolah. Program ini mendorong pemahaman yang mendalam tentang sains, teknologi, rekayasa, dan matematika, serta menghubungkannya dengan konteks dunia nyata.
Dalam era digital, program STEM dapat diperkaya dengan penggunaan teknologi digital, seperti eksperimen ilmiah menggunakan perangkat lunak simulasi, pemrograman komputer untuk memecahkan masalah matematika, dan pengembangan solusi teknik menggunakan teknologi terkini.
Selain pembelajaran TIK dan program STEM, proyek siswa berbasis digital juga dapat menjadi komponen yang berharga dalam kurikulum sekolah. Proyek-proyek ini memberikan kesempatan kepada para murid untuk menerapkan pengetahuan dan keterampilan digital mereka dalam konteks nyata. Misalnya, mereka dapat bekerja sama dalam tim untuk merancang dan mengembangkan aplikasi, membuat presentasi multimedia, atau melakukan penelitian online.
Melalui proyek-proyek ini, para murid dapat mengembangkan kemampuan kolaborasi, kreativitas, dan pemecahan masalah, sambil memperdalam pemahaman mereka tentang teknologi digital.
Dengan menyertakan pembelajaran TIK, program STEM, dan proyek siswa berbasis digital dalam kurikulum sekolah, para murid akan mendapatkan pendidikan yang holistik dan relevan dengan tuntutan dunia digital saat ini. Mereka akan dilengkapi dengan keterampilan yang diperlukan untuk menghadapi tantangan dan memanfaatkan peluang dalam era digital yang terus berkembang. Selain itu, ini juga akan membantu mereka membangun landasan yang kuat untuk melanjutkan pendidikan dan karir di bidang teknologi, ilmu pengetahuan, dan inovasi.
Lebih jauh, pemerintah menghadirkan kolaborasi dengan lembaga pendidikan di Britania Raya, Amerika Serikat, Australia, Jerman, negara-negara Eropa, negara-negara Asia, dan juga APEC (Kerja Sama Ekonomi Asia-Pasifik) melalui pertukaran pengetahuan internasional. Aktivitas-aktivitas dalam kemitraan semacam ini mencakup pertukaran mahasiswa dan budaya, berbagi pengetahuan antara para ahli, transfer teknologi, diskusi intelektual, serta mobilitas keahlian dan keterampilan.
Dalam mengembangkan inovasi digital, pemerintah harus menjalin kerja sama dengan sektor swasta, lembaga pendidikan, dan berbagai entitas terkait lainnya. Kolaborasi ini diharapkan dapat menciptakan ekosistem pembelajaran yang holistik dan berkelanjutan. Program ini akan dilaksanakan melalui kemitraan strategis antara lembaga pendidikan dan perusahaan teknologi, yang akan memberikan pengetahuan praktis dan pengalaman langsung kepada anak-anak muda. Hal ini bertujuan untuk menciptakan kestabilan negara ke depannya.
Cara terbaik untuk menggambarkan kestabilan dari sebuah negara adalah ketika mereka memiliki hal-hal berikut secara seimbang, yaitu stabilitas politik, kemakmuran ekonomi, harmoni sosial, modernisasi teknologi yang ramah lingkungan, dan hukum yang tegas.
Dengan demikian, inovasi ini tidak hanya bertujuan untuk meningkatkan keahlian anak-anak muda, tetapi juga untuk menciptakan lapangan kerja baru dan mempercepat pertumbuhan ekonomi digital di Malaysia secara keseluruhan. Dengan adanya program pembelajaran yang relevan dengan kebutuhan pasar, diharapkan akan terjadi peningkatan daya saing dan inovasi di sektor ekonomi digital, serta pengurangan kesenjangan keterampilan di antara generasi muda.
Dalam rangka mencapai visi ini, dukungan pemerintah dan partisipasi aktif dari berbagai pihak terlibat sangat penting. Program ini harus didukung dengan kebijakan yang mendukung, investasi yang memadai, serta pengembangan infrastruktur teknologi yang memadai. Dengan adanya kerangka kerja yang kuat dan kolaborasi yang efektif, inovasi ini memiliki potensi besar untuk mengubah lanskap ekonomi digital di Malaysia, menciptakan masa depan yang lebih inklusif, dan memberikan manfaat jangka panjang bagi anak-anak muda serta masyarakat secara keseluruhan.
Dalam mendukung program digital inklusif ini, Aziyati menghimbau agar pemerintah dapat lebih tanggap dengan cara mengurangi berbagai macam birokrasi dalam melakukan pengambilan keputusan.
Birokrasi yang kompleks dan lambat dapat menghambat inovasi dan menghambat perubahan yang cepat yang dibutuhkan dalam era digital. Oleh karena itu, perlu adanya reformasi dan penyederhanaan prosedur administrasi yang terkait dengan pengimplementasian program digital. Langkah-langkah ini meliputi mempercepat proses pengadaan teknologi, mengurangi regulasi yang menghambat perkembangan industri digital, serta memperbaiki koordinasi antarlembaga pemerintah yang terlibat dalam implementasi program digital.
Dengan meningkatkan tingkat tanggap pemerintah terhadap program digital inklusif, diharapkan dapat tercipta lingkungan yang mendukung pertumbuhan ekonomi digital, pemerataan akses teknologi, dan peningkatan kualitas hidup masyarakat secara keseluruhan. Dengan adanya kolaborasi antara pemerintah, pemangku kepentingan, dan masyarakat, serta pengurangan birokrasi yang berlebihan, Malaysia dapat melangkah maju dalam menghadapi era digital dengan lebih siap dan tanggap.
Selain langkah-langkah yang telah disebutkan sebelumnya, pemerintah juga telah meluncurkan beberapa proyek kebijakan nasional yang bertujuan untuk meningkatkan dan mengimplementasikan bidang sains, inovasi, teknologi, dan transformasi digital di Malaysia. Proyek-proyek ini menjadi landasan strategis dalam mendorong pertumbuhan ekonomi digital dan menciptakan lingkungan yang kondusif bagi pengembangan teknologi.
Salah satu proyek tersebut adalah Strategi Nasional Internet of Things (IoT), yang bertujuan untuk mengembangkan ekosistem IoT yang luas di Malaysia. Melalui penggunaan teknologi IoT, diharapkan dapat tercipta konektivitas yang lebih baik antara perangkat dan infrastruktur, yang akan membawa manfaat besar dalam berbagai sektor, seperti industri, pertanian, transportasi, dan layanan publik.
Selain itu, Malaysia juga telah mengadopsi kerangka kerja Malaysia Smart City yang bertujuan untuk menciptakan kota yang cerdas dan berkelanjutan. Melalui integrasi teknologi digital, informasi, dan komunikasi, diharapkan dapat meningkatkan efisiensi dan kualitas hidup di perkotaan, serta memperkuat konektivitas antara pemerintah, masyarakat, dan sektor swasta.
Pemerintah Malaysia juga telah mengambil langkah strategis dalam menghadapi tantangan keamanan siber dengan merumuskan strategi keamanan siber yang komprehensif. Langkah ini bertujuan untuk melindungi infrastruktur digital negara, data sensitif, dan privasi masyarakat dari ancaman siber yang semakin kompleks dan beragam
Dalam upaya mendorong pertumbuhan ekonomi digital, Malaysia telah mengembangkan ekonomi digital yang berfokus pada inovasi, kewirausahaan, dan pengembangan industri teknologi. Melalui berbagai program dan kebijakan, pemerintah berupaya mendorong kreativitas dan inovasi, serta memberikan dukungan kepada pelaku usaha digital, termasuk startup dan UKM, untuk berkembang dan bersaing di pasar global.
Selain itu, Malaysia juga telah merancang blueprint dan kebijakan nasional yang bertujuan untuk memulai program percepatan dalam menghadapi transformasi digital. Blueprint ini menyediakan arah dan langkah-langkah konkret untuk mengintegrasikan teknologi digital dalam berbagai sektor, termasuk pendidikan, kesehatan, transportasi, dan administrasi public.
Harapannya, di 5 tahun ke depan, inklusivitas digital pada anak muda akan menghadirkan berbagai gagasan yang inovatif dan menghasilkan tenaga kerja yang berkualitas. Kalau kita berhasil konsisten untuk melakukan perubahan dan transformasi ini terus menerus, Malaysia akan menjadi negara yang stabil, baik dari tingkat ekonomi maupun sumberdaya manusia.
“Kami yakin dengan rencana ini. Melalui investasi berkelanjutan dalam pelatihan dan pendidikan pemuda, kami bertujuan untuk mempersiapkan generasi yang adaptif dan mampu bersaing secara global di Malaysia. Peningkatan sumber daya manusia dan kualitas pendidikan merupakan kunci untuk mencapai peningkatan nasional yang berkelanjutan,” tutup Aziyati.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The prospective economic, social, and technological benefits of transforming Singapore into an open and trustworthy global artificial intelligence (AI) hub are substantial. It can place the nation at the vanguard of AI innovation and enable it to shape the future of this transformative technology.
The Ministry of Communications and Information (MCI) and a major technology firm announced their intention to work together to strengthen Singapore’s AI national vision and strategy. This strategic partnership may support the adoption and development of innovative, responsible, and inclusive AI technologies to maximise opportunities arising in Singapore and the region.
Director of the Digital Economy Office at MCI, Andrea Phua, stated that they welcome the opportunity to collaborate with the tech giant as they develop their plans to support the growth of the digital economy and realise the benefits that AI brings to individuals and businesses in a safe and responsible manner.
Singapore’s technology ecosystem has access to next-generation AI infrastructure, industry-leading GPU hardware, the Vertex AI platform, and AI-managed services and tools to implement AI at scale.
The partnership will seek to::
- Accelerate the development of home-grown AI technologies: A marketplace for developers and businesses to access the best of AI solutions and foundation models, allowing them to build conversational AI, enterprise search, and other capabilities;
- Build a sustainable pipeline of talent for the future AI economy: Skill-building initiatives to strengthen AI capabilities and competencies, including possible assistance for eligible startups to leverage an open AI ecosystem;
- Supercharge the adoption of cloud AI technologies in Singapore: Development of incubators and accelerators that encourage developers, entrepreneurs, and companies to innovate with generative AI (Gen AI) technologies; and
- Root Singapore’s AI progress in Responsible AI: Possible collaboration in AI governance and Responsible AI principles implementation.
By becoming a global AI centre, Singapore can attract world-class talent, researchers, and businesses. This promotes collaboration and the exchange of knowledge, resulting in innovation and the creation of cutting-edge AI technologies.
Several industries, including healthcare, finance, transportation, and manufacturing, will be transformed by AI. By positioning itself as a global AI hub, Singapore can attract investments, foster local startups, and generate high-paying employment, thereby fostering economic growth and prosperity.
Singapore has the potential to become a centre for AI education and talent development. By providing high-quality training programmes, seminars, and research opportunities, the nation can produce a workforce with AI expertise. This can satisfy the increasing demand for AI professionals and alleviate the talent shortage in this field.
Singapore, as a global AI centre, can serve as a testing ground for AI-based solutions and applications. The nation’s well-developed infrastructure, supportive regulatory environment, and diverse population make it an ideal location for the deployment and development of AI technologies. This enables businesses to validate their products, gain real-world insights, and iterate their solutions.
Through initiatives such as the Model AI Governance Framework, Singapore has demonstrated a commitment to ethics and trust in AI. Singapore can influence and define international standards for responsible AI development and deployment if it continues to develop as a global AI hub. This contributes to the development of AI technologies that respect privacy, impartiality, and transparency.
Singapore, as an open and trusted global AI centre, has the potential to become a regional leader in AI. This can entice regional enterprises and organisations to cooperate with Singaporean partners, resulting in a thriving Southeast Asian AI ecosystem. Singapore’s AI leadership may also assist drive regional initiatives, boost information sharing, and improve the region’s overall capabilities.