February 23, 2024

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Vietnam Social Security Uses IT to Connect Insurance, Population Databases

Digital transformation efforts by the Vietnam Social Security (VSS) have helped provide chip-based ID cards for health insurance at more than 4,000 medical facilities across the country. Over the years, VSS has improved its operational efficiency through IT applications to cater to 88 million people with health insurance. According to the Vice Director of VSS’s Information Technology Centre, VSS has been developing a national insurance database, while also sharing population data.

After the national population database was put into operation, VSS connected with the system and has been working with the Ministry of Public Security to link the demographic information. So far, the system has identified about 40 million people, the Vice Director stated. VSS has provided social and health insurance information for more than 21 million people to the national population database. VSS will continue to synchronise its data with the national population database to form a complete connection between insurance and population data.

The work is scheduled for completion by the end of 2022. In February, the Ministry of Health asked the health departments of localities and medical facilities across the country to pilot the use of chip-based ID cards for health check-ups and treatment services covered by health insurance. On 1 March, VSS started to implement the scheme in all of its branches nationwide.

The state aims to build an e-government, hoping to digitally transform its key operations, under the national digital transformation programme approved in 2020. Earlier this month, the Ministry of Information and Communications (MIC) issued electronic identification (eID) codes for its agencies and units. As reported by OpenGov Asia, the ministry gets the eID Level 1 code and the advisory units (the office, inspectorate, and authorities of the ministry) are issued Level 2 codes. Level 3 is for its departments and their subordinate centres, and Level 4 is for the Institute of Post and Telecommunications Technology and its subordinate units.

MIC has already launched a national data exchange platform (NDXP) to help connect, integrate, and share data among ministries, sectors, and localities nationwide. All 22 ministries, ministry-level agencies, and 63 provinces and cities are now connected with the NDXP. In the first quarter of 2022, more than 134.5 million transactions were made on the NDXP, surging 24-fold from a year earlier, according to MIC.

Furthermore, the National Committee on Digital Transformation has approved a plan to increase the rate of online public services to 80%, the rate of administrative procedures dossiers processed online to 50%, and the rate of digitisation of dossiers and results of administrative procedures to 100%. Also, it will increase the rate of reports made online by state administrative agencies to 50% as well as the rate of state agencies providing full open data by category to 50%. There are 18 tasks assigned to the committee’s members, which include universalising smartphones, electronic identities, and broadband fibre optic cables. The committee will enhance network information safety and security, develop electronic health records, support online teaching, and digitally transform small and medium-sized enterprises.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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