February 27, 2024

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Viettel Solutions, VIASM to promote digital transformation

Image credit: Ministry of Information and Communications

Viettel Solutions, a member of the military-run Viettel Group, and the Vietnam Institute for Advanced Study in Mathematics (VIASM), under the Ministry of Education and Training, recently signed a strategic co-operation agreement to promote digital transformation.

According to a press release, the agreement also aims to apply mathematics in Industry 4.0 technology platforms such as big data, artificial intelligence (AI), cloud computing, the Internet of things (IoT), augmented reality (AR), virtual reality (VR), and blockchain to resolve issues for society and businesses.

Viettel Solutions and VIASM will implement training, consultancy, and applying advanced math to resolve issues of data analysis, AI, and big data for Viettel’s customers. Speaking at the signing ceremony, Doan Dại Phong, deputy general director of Viettel Solutions, said that the co-operation would help the organisation expand its studies and special training on AI and big data for its human resources as well as customers’ staff.

Prof Ngo Bao Chau, VIASM’s Scientific Director noted that VIASM expects to develop mathematic applications into all life’s aspects. The co-operation would resolve specific issues. Additionally, the institute will accompany Viettel Solutions in employing highly qualified students from universities as well as connecting with foreign specialists to develop solutions for the company’s overseas markets.

Vietnam is making great strides in its digital transformation journey – establishing policies and regulations, laying all the relevant infrastructure in place, and forging new international partnerships.

As OpenGov reported earlier, the nation has been on its digital ambitions following its National Digital Transformation Programme.  Strategies have been put in place to ensure Vietnam’s digital economy accounts for 20% of the nation’s GDP. By 2025, Vietnam is aiming to be one of the 50 leading countries for IT development. Targets to 2030 are even more aspiring and Vietnam wants to be in the group of 30 leading IT countries in the world, universalise fibre and 5G cables, have 100,000 digital technology businesses, and have digital technology human resources of 1.5 million people.

AI is a big part of the nation’s journey. With heavy investments in AI by large corporations such as FPT, Viettel, VNPT, and Vingroup, many overseas Vietnamese experts in AI have returned to Vietnam. Most recently, the Ministry of Information and Communications (MIC) held a launch for the comprehensive AI platform FPT.AI. This was part of a chain of events to introduce Make in Vietnam digital platforms to implement the national program on digital transformation.

FPT.AI provides products that help automate repetitive tasks, improving the efficiency of business operations, and customer care. After three years of launch, the platform has provided services to hundreds of domestic and foreign enterprises.

The ecosystem includes a variety of products and services such as automatic conversation platform – chatbot (FPT.AI Conversation), FPT.AI Virtual Agent for Call Center, online customer identification and image information extraction solution (FPT.AI Vision and FPT.AI eKYC), and automatic synthesis and voice recognition Solution (FPT.AI Speech).

According to a representative of FPT, the chatbot used in the customer care process at FPT Shop’s retail system has had results. The system has helped answer the questions to more than 160,000 users, reducing 60% of the workload and increasing online sales by 20%. The figures, they believe, are clear evidence of the effectiveness of the application of AI to change the traditional working method.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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