February 23, 2024

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WA Police Partners to Deliver Public Safety Mobile App

The Western Australia Police (WA Police) and a telecommunications equipment company partnered to roll out a new public safety mobile application that operates within the CarPlay application. This move is said, by the organisations, to be a world-first.

The new integration extends the use of WA Police’s OneForce Core application, enabling frontline officers to manage key operational workflows from within their police vehicles through CarPlay. Drivers can also use voice control features for safe operation while staying focused on the road.

The technology is based on the tech firm’s Solutions’ PSCore public safety mobile application that integrates critical operational information from multiple WA Police systems, presenting it through a single, intuitive interface. OneForce Core is a key part of WA Police’s digital policing strategy to leverage technology to improve productivity, incident awareness and safety for officers and citizens alike.

Over 5000 of WA Police’s frontline officers are aided in working more safely and efficiently every day via the mobile application. It is already assisting the agency’s transition to digital traffic infringement notices, removing the need to process up to 180,000 handwritten infringement notices every year.

The WA Police Deputy Commissioner stated that the smart mobile technology helps the police force to work with improved safety and focus when responding to emergency calls. It was noted that when police officers respond to an incident, they need accurate and relevant information to inform their decisions and keep themselves and community members safe. Since deploying OneForce Core, officers have been better informed with access to critical operational information wherever they are.

“Now we’re taking the next step by extending the rich capabilities of OneForce Core into our police vehicles through the integration with CarPlay including voice controls,” WA Police Deputy Commissioner said.

Continued benefits from upgrading

The new solution represents another milestone for WA Police since its migration to the tech company’s PremierOne Computer Aided Dispatch system in 2015. That upgrade enhanced WA Police’s response to incidents by providing officers with access to operational data from anywhere at any time.

The Vice President of the firm’s branch for Australia and New Zealand noted that said mobile technology helps organisations to make better use of their most valuable data sources. By extending the reach of CAD and other critical systems with smart mobile technology, organisations can work more efficiently and make better decisions about where to place their most valuable resources, he said.

Meanwhile, the Executive Vice President and Chief Technology Officer of the tech firm noted that the successful mobile technology deployment by the WA Police reflects the company’s human-centric research and development approach that places individual users’ needs at the heart of the solution. He added that when public safety professionals require access to vital, life-saving information, it must be as intuitive and frictionless as possible.

By leveraging new interactions with familiar technology interfaces such as CarPlay, the complexity of the high-stress situations responders face is removed and they are aided in maintaining focus on their mission. The firm is proud to introduce this new capability which forms an important part of WA Police’s digital policing strategy, he added.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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