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Taiwan Elevates Customs Data Visualisation for Users

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To enhance user experience and cater to evolving demands, the Customs Administration of the Ministry of Finance has transformed its Latest Infographics, originally launched in 2020, into an innovative Interactive Data Visualisation platform. This major update, implemented in September 2023, marks a significant shift from static graphs to a more dynamic and user-oriented interface.

The earlier version, Latest Infographics, served its purpose by providing static graphs that allowed users to comprehend and analyse trade statistics datasets. However, it was inherently limited by its producer-oriented approach and constrained by the size of the graphs and web pages. In response to the growing need for more intuitive and user-friendly tools, the Customs Administration decided to reimagine the system.

The Interactive Data Visualisation platform introduces a plethora of features aimed at elevating the quality of service for users. Unlike its predecessor, this cutting-edge platform employs interactive design to enhance the function of displayed information. Despite simplifying the layout from 10 static graphs to three sets of interactive visualisations focusing on trade trends, commodities, and trade partners, the volume and depth of information available have significantly increased.

One of the standout features is the ability for users to actively participate in shaping the information they seek. By selecting a target commodity or trade partner, users can dynamically alter the visualisations, providing a personalised and focused exploration of the data.

The platform enables users to access detailed insights, such as the distribution of trade partners for a selected commodity or the composition of import-export goods for a specific trade partner. Navigating through time scales has also become more seamless, with users easily visualising data for a specific reference month within the last 25 months or 15 years.

The flexibility to switch between monthly and yearly time scales, coupled with the ability to hover over trend graphs, ensures that relevant graphs for the chosen reference period are simultaneously displayed. This interactive approach makes data exploration more intuitive and adaptable to individual user needs.

The beauty of the new “Interactive Data Visualisation” lies in its simplicity and direct manipulation. Users can now filter data elements, change reference periods, and access detailed information with ease, all through simple pointing and clicking. This not only streamlines the exploration process but also empowers users with the ability to print and download specific datasets based on their requirements.

According to the Customs Administration, the transition to Interactive Data Visualisation represents a paradigm shift in how trade statistics are presented and explored. The move towards a more user-centric approach not only acknowledges the evolving needs of users but also underscores the commitment to delivering a seamless and enriching experience.

As businesses and individuals engage with trade statistics more actively, this innovative platform is poised to become an indispensable tool in navigating the complex landscape of international trade data.

The Interactive Data Visualisation platform is pivotal for data exploration, offering enhanced user experience by enabling dynamic interaction. It ensures increased accessibility to complex datasets, allowing users to customise visualisations for actionable insights.

Real-time capabilities enhance decision-making with prompt responses to evolving trends. The platform’s flexibility adapts to diverse user preferences, providing a comprehensive understanding of datasets, including trade partner distributions and goods compositions.

Streamlining data exploration, empowering users through direct manipulation, and fostering collaboration contribute to improved decision-making. Efficient reporting and documentation features facilitate streamlined record-keeping and reporting processes, making it an indispensable tool in data analysis.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.