February 29, 2024

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Digitalisation’s Vital Role in Taiwan’s Healthcare

The Ministry of Health and Welfare (MOHW) in Taiwan has been focused on addressing the critical supply and demand issues within the nation’s nursing workforce. Premier Chen Chien-jen, in a report presented by MOHW, emphasised the mounting challenges faced by Taiwan’s nursing staff due to the ageing population, increased healthcare demand, and the unique workplace environment issues intensified by the COVID-19 pandemic.

These factors have led to a substantial mismatch in the supply and demand of nursing professionals. To maintain the stability of the nation’s healthcare system, he stressed the urgency of creating a safer and more reasonable work environment for nurses.

In response to these challenges, the premier unveiled a comprehensive set of 12 strategies devised by the MOHW. These strategies aim to revitalise and strengthen the nursing workforce and ultimately preserve the stability of Taiwan’s medical care system.

Key components of these strategies include promoting regulations for more reasonable nurse-patient ratios across all shifts, incentivising hospitals to achieve these ratios, increasing pay for night-shift nursing staff, recognising and awarding exemplary nurse-friendly workplaces, promoting integrated inpatient care programs, developing clinical mentorship systems for new nurses, and expanding nurse training programs.

These methods are intended to enhance the working environment, pay, and benefits for nursing personnel, ultimately reviving the industry and the healthcare system.

Taiwan’s healthcare system has been celebrated worldwide for its efficiency, accessibility, and comprehensive coverage. Central to its remarkable success is a robust digitalisation strategy that has played a pivotal role in ensuring the stability and effectiveness of the healthcare system. The digitalisation efforts have empowered Taiwan to tackle numerous healthcare challenges and offer high-quality healthcare services to its citizens.

One of the most remarkable outcomes of digitalisation in Taiwan’s healthcare system is the seamless exchange of healthcare information. Digitalisation has considerable positive effects on the National Health Insurance (NHI) system, which covers almost the whole population. It enables healthcare practitioners to effectively exchange medical records and data, fostering continuity of treatment and lowering the chance of medical errors, all of which contribute to an improvement in the quality of healthcare as a whole.

Another notable achievement is the extensive use of telemedicine, which has boosted access to healthcare services for patients, particularly those in remote or rural areas. The necessity for in-person visits is decreased by giving patients the option to interact with medical professionals online, making healthcare more accessible and patient-focused.

Electronic Health Records (EHRs) have transformed the landscape of healthcare management in Taiwan. These systems provide healthcare professionals with comprehensive access to patients’ medical histories, test results, and treatment plans. This not only raises the quality of care but also reduces redundancy in medical tests and treatments, contributing to cost savings and a more efficient healthcare system.

Digitalisation has also allowed Taiwan to harness healthcare data effectively, aiding in epidemiological studies, resource allocation, and healthcare policy improvements. It assists in the early identification of disease outbreaks and enhances the management of chronic diseases, ultimately promoting public health.

Cost control has been a priority in Taiwan’s healthcare system, and digitalisation has played a crucial role in achieving this. The healthcare system can closely monitor and control costs through data analysis and insights, ensuring financial sustainability and reducing the risk of fiscal crises in the healthcare sector.

With the advancements in digitalisation, Taiwan has also recognised the importance of data security and privacy in healthcare. Stringent regulations and safeguards are in place to protect patient data, preserving public trust and the stability of the healthcare system.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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