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Advancing Singapore’s Digital Economy in the Age of AI

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In his speech delivered at the Committee of Supply Debate, Senior Minister of State for Communications and Information, Tan Kiat How, outlined Singapore’s progress in digitalising the economy and unveiled plans for further advancement in the age of Artificial Intelligence (AI). With the digital economy accounting for a significant portion of Singapore’s GDP, Minister Tan underscored the importance of empowering enterprises and workers to leverage AI and digital solutions to enhance productivity and competitiveness.

The digital transformation of Singapore’s economy has seen significant growth, with the digital economy contributing $106 billion or 17% of GDP in 2022, up from $58 billion or 13% in 2017. This growth reflects the increasing adoption of digital solutions by enterprises, including SMEs. Minister Tan revealed that 95% of SMEs had embraced digital solutions in 2023, compared to 74% in 2018. Even traditional sectors such as hawkers have embraced digital payments, with 60% accepting SGQR digital payments as of November 2023.

Central to Singapore’s digitalisation efforts is the Digital Enterprise Blueprint (DEB), aimed at uplifting enterprises and workers in the age of AI. Minister Tan outlined three key thrusts of the DEB: empowering enterprises to be smarter through AI-powered solutions, supporting scaling faster through integrated digital solutions, and enhancing cybersecurity resilience to ensure businesses are safer in the digital landscape.

Under the DEB, initiatives like SMEs Go Digital and Hawkers Go Digital have played a crucial role in driving digital adoption among SMEs and traditional businesses. Through these programmes, enterprises gain access to pre-approved digital solutions tailored to their needs, with around 20% of these solutions already incorporating AI capabilities. Additionally, Industry Digital Plans (IDPs) provide sector-specific roadmaps for enterprises, with plans to incorporate AI-enabled solutions to meet evolving industry needs.

To support SMEs further, initiatives like the CTO-as-a-Service platform and Advanced Digital Solutions scheme offer tailored digital consultancy services and access to cutting-edge AI solutions. For larger enterprises, the Generative AI X Digital Leaders initiative provides opportunities to develop and deploy custom AI solutions, fostering innovation and competitiveness.

Recognising the importance of scalable digital solutions, Minister Tan highlighted the need for interoperability and scalability, particularly for growing enterprises. Initiatives like the Connected Business Suite for food services SMEs demonstrate the value of integrated solutions in streamlining operations and driving growth.

Addressing cybersecurity concerns, Minister Tan outlined a three-tier approach focused on improving cyber hygiene, enhancing the security of digital systems, and developing industry-specific guidelines. Initiatives like the Chief Information Security Officer-as-a-Service (CISOaaS) scheme and cybersecurity health check tool aim to support SMEs in bolstering their cybersecurity posture.

Beyond digital transformation, Minister Tan stressed the importance of developing tech capabilities within the workforce. Initiatives like the TechSkills Accelerator (TeSA) initiative and Skills-Based Hiring Movement aim to equip workers with the skills needed to thrive in the digital age. By fostering a culture of lifelong learning and skills-based hiring, Singapore aims to ensure a steady pipeline of tech talent to meet evolving industry demands.

Minister Tan emphasised the importance of collaboration with industry partners and continuous consultation to refine and update the Digital Enterprise Blueprint. By fostering a collaborative ecosystem and remaining agile in response to technological advancements, Singapore aims to stay at the forefront of digital innovation and economic growth.

Minister Tan reiterated Singapore’s commitment to advancing its digital economy and empowering enterprises and workers in the age of AI. By leveraging technological enablers like AI and digital solutions, Singapore aims to create opportunities for growth and innovation, positioning itself as a leading digital hub in the region. Minister Tan urged all stakeholders to join in this exciting journey of digital transformation, reaffirming the government’s role as a steadfast partner for enterprises and workers alike.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.