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Singapore Smart Nation: Reshaping Citizen Experience

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Singapore is leveraging digital technology to enhance the lives of its citizens, streamline government services, and uphold its status as a global smart nation. The country is enhancing the citizen experience by deploying advanced digital infrastructure, user-friendly mobile apps for government services, and integrating smart solutions into urban living. In this dynamic landscape, three pioneering tech solutions are reshaping urban living and propelling Singapore towards its Smart Nation aspirations.

First, the Punggol Digital District, set to launch in phases in 2024, promises to integrate technology seamlessly into daily life across its 50-hectare expanse. Utilising facial recognition for access control and transactional processes, coupled with IoT-powered buildings and a Multi-Energy Micro-Grid, this district aims to redefine urban living with sustainability and efficiency at its core.

The integration of cutting-edge technologies like facial recognition and IoT not only enhances convenience for residents but also establishes a blueprint for sustainable urban development that minimises environmental impact while maximising efficiency.

An ageing population is a global concern, especially in countries like Singapore where a significant portion of the population is elderly. Projections indicate a significant rise in the number of seniors living independently in Singapore, with estimates suggesting a surge to 83,000 by 2030 from 47,000 in 2016.

While most seniors express a preference for staying in their own homes rather than relocating to nursing facilities, concerns about safety and independence persist. These worries often revolve around the fear of being alone during medical emergencies.

In response to these challenges, the Personal Alert Button (PAB) was conceptualised as part of the Government Assisted Living Ecosystem (GALE). This initiative encompasses a range of technologies and services designed to provide seniors with peace of mind and support as they navigate their golden years.

The Personal Alert Button addresses the safety and well-being of seniors. With a simple press, distressed seniors can alert either a Senior Activity Centre (SAC) or the CareLine telecare service, enabling swift emergency response. This proactive approach to eldercare not only provides seniors with a sense of security but also gives caregivers peace of mind knowing that assistance is readily available when needed.

With over 800 seniors receiving assistance through this system from 2020 to 2023, and plans to expand its reach to benefit more than 27,000 seniors living in public rental housing, the PAB exemplifies technology’s potential to ensure the welfare of vulnerable populations.

Also tackling the challenges of an ageing population, the Sensei Care Kit offers caregivers a comprehensive solution for monitoring seniors’ health at home. By connecting various health monitoring devices, caregivers gain remote access to vital health metrics, empowering them with data for informed decision-making and early issue detection.

In countries like Singapore where a significant portion of the population is elderly, innovative solutions like the Sensei Care Kit are crucial for ensuring the well-being of seniors and easing the burden on caregivers.

These innovations underscore Singapore’s commitment to harnessing technology for societal good, ensuring that the benefits of a Smart Nation extend to all its residents. Whether enhancing sustainability, promoting independent living for seniors, or ensuring safety and security, these tech solutions epitomise Singapore’s vision of a Smart Nation where technology serves as a tool for improving the quality of life for all.

As Singapore continues to lead the way in smart city innovation, these initiatives set a precedent for other cities worldwide to follow suit in leveraging technology for inclusive and sustainable urban development.

By prioritising innovation and digitalisation across sectors, Singapore aims to remain at the forefront of global technological advancements while ensuring that its citizens benefit from the transformative power of digital technology in their daily lives.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.