September 12, 2024

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Safer Systems: Singapore’s Enhanced Approach to OT Cybersecurity

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Minister Josephine Teo addressed the pressing need to bolster cybersecurity measures for Operational Technology (OT) at the Operational Technology Cybersecurity Expert Panel Forum. While OT systems are not as prominently discussed as emerging technologies like AI and quantum computing, they are critical to the seamless functioning of modern society ensuring power, water, and transportation systems run smoothly.

However, Minister Teo noted that these systems are increasingly at risk. Traditionally shielded by limited network connectivity, OT systems are now more vulnerable due to growing integration with other technologies. She cited the recent global disruption, emphasising that while it was not a cyberattack, it highlighted the vulnerability and critical importance of OT systems.

Singapore effectively managed a global IT outage caused by a cybersecurity firm’s software update, demonstrating the strength of its cyber safety measures. While some disruptions affected Changi Airport and HDB car parks, most government services and essential operations remained stable, thanks to robust Business Continuity Plans.

The incident caused operational disruptions across several sectors globally, underscoring the need for stronger resilience and preparedness. The incident highlighted the critical need for resilience and proactive IT planning, prompting the Ministry of Communications and Information to establish a task force to review lessons from this and similar disruptions, enhancing preparedness for future risks.

A key takeaway is that IT issues often spill over into the OT space, further exposing critical infrastructure to cyber threats. Minister Teo pointed to recent discoveries of sophisticated malware like FrostyGoop, which disrupted heating systems in Ukraine, as evidence of the increasing focus by cybercriminals on OT systems.

In response to these evolving threats, Singapore’s Cyber Security Agency (CSA) launched the first OT Cybersecurity Masterplan in 2019. The initiative has since driven significant progress, including the development of the OT Cybersecurity Competency Framework and the training of more than 400 professionals.

Additionally, the establishment of the OT Cybersecurity Information Sharing and Analysis Centre (OT-ISAC) has enhanced intelligence sharing, bringing together over 40 government agencies, critical infrastructure owners, and industry providers. Building on these achievements, Minister Teo announced the launch of the OT Cybersecurity Masterplan 2024, which focuses on three main objectives:

Uplifting the Cybersecurity Posture of OT Operators: The updated plan extends guidance and support to all OT operators, not just those managing critical infrastructure. With the rise of Industrial Internet of Things (IIoT) devices, CSA is updating its guidelines and handbooks to include best practices for securing cyber-physical systems. Minister Teo encouraged industry players to leverage these resources and provide feedback for continuous improvement.

Deepening Cybersecurity Capabilities: To counter increasingly sophisticated threats, CSA is expanding training opportunities and enhancing career pathways for OT cybersecurity professionals. Partnerships with organisations like the SANS Institute and global cybersecurity provider Fortinet will offer more training and improve threat intelligence sharing, ensuring a skilled workforce and robust defences.

Systematically Reducing Risks Through Security by Design and Deployment: Ensuring OT systems are secure from the ground up is critical. Minister Teo stressed that OT systems, often composed of products from various manufacturers, must incorporate security features throughout their lifecycles. Fourteen international Original Equipment Manufacturers and cybersecurity providers have committed to “Secure by Deployment” principles, which aim to standardise security practices across the supply chain.

Minister Teo concluded by highlighting the importance of collaboration, noting that the updated Masterplan was developed through consultations with over 60 partners and experts in the OT ecosystem. As the threat landscape evolves, partnerships between government, industry, and other stakeholders will be key to strengthening Singapore’s OT cybersecurity resilience.

The challenges of OT cybersecurity require collective action, but by working together, Singapore can enhance its defences and continue to safeguard critical infrastructure against emerging threats.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com