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AI Readiness in Vietnam: Trends and Strategies

Vietnamese companies are actively implementing several measures to ready themselves for an artificial intelligence (AI)-centric future. According to an industry survey released recently, 99% of organisations have either established a robust AI strategy or are currently in the process of developing one.

Over 87% of organisations are categorised as either fully or partially prepared, with only 2% falling into the category of not prepared. This indicated a significant level of focus by C-Suite executives and IT leadership, possibly influenced by the unanimous attitude among respondents that the urgency to implement AI technologies in their organisations has heightened in the past six months. Notably, IT infrastructure and cybersecurity emerged as the foremost priority areas for AI deployments. However, only 27% of organisations in Vietnam are fully prepared to deploy and leverage AI-powered technologies.

The survey included over 8,000 global companies and was created in response to the rapid adoption of AI, a transformative shift affecting nearly every aspect of business and daily life. The report emphasises the readiness of companies to leverage and implement AI, revealing significant gaps in crucial business pillars and infrastructures that pose substantial risks in the near future.

The survey was an assessment of companies that were examined on 49 different metrics across these six pillars to determine a readiness score for each, as well as an overall readiness score for the respondents’ organisation. Each indicator was weighted individually based on its relative importance in achieving readiness for the respective pillar. It classified organisations into four groups—Pacesetters (fully prepared), Chasers (moderately prepared), Followers (limited preparedness), and Laggards (unprepared)—based on their overall scores.

Although AI adoption has been steadily advancing for decades, the recent strides in Generative AI, coupled with its increased public accessibility in the past year, have heightened awareness of the challenges, transformations, and new possibilities presented by this technology.

Despite 92% of respondents acknowledging that AI will have a substantial impact on their business operations, it has raised concerns regarding data privacy and security. The findings showed that companies experience the most challenges when it comes to leveraging AI alongside their data. 68% of respondents acknowledged that this is due to data existing in silos across their organisations.

As per an industry expert, in the race to implement AI solutions, companies should assess where investments are needed to ensure their infrastructure can best support the demands of AI workloads. It is equally important for organisations to monitor the context in which AI is used, ensuring factors such as ROI, security, and responsibility.

The country is working to foster a skilled workforce in AI to actively contribute to the expansion of Vietnam’s AI ecosystem and its sustainability. As per data from the World Intellectual Property Organisation (WIPO) last year, there were over 1,600 individuals in Vietnam who were either studying or engaged in AI-related fields. However, the actual number of professionals actively working in AI within Vietnam was relatively low, with only around 700 individuals, including 300 experts, involved in this specialised work. Considering the substantial IT workforce of nearly 1 million employees in Vietnam, the availability of AI human resources remains relatively limited.

To tackle this challenge, businesses can recruit AI experts globally or collaborate with domestic and international training institutions to enhance the skills of existing talent. They can also partner with universities to offer advanced degrees in data science and AI for the current engineering workforce, fostering synergy between academic institutions and industry demands.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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