- Like
- Digg
- Del
- Tumblr
- VKontakte
- Flattr
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The collaborative workplace is evolving into a hybrid workplace, with video conferencing technology as the heart of great collaboration. Barco ClickShare Conference empowers workplace users with the sharing of the apps from their laptops wirelessly on the room display and connects them to the camera and speakers in the room for better hybrid meetings.
To facilitate the workforce returning to their offices, Barco has introduced the ClickShare Conference Redemption Promotion where we reward enterprises with Officeworks gift cards for every unit of ClickShare Conference purchased during the promotion period.
Need a product trial before you purchase? Our ClickShare Conference “Try and Buy” program offers an obligation-free trial of a demo unit for 2 weeks.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Flattr
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The Thai government’s Office of Economic Promotion and Assistance (depa) is preparing to train a new generation of technologically savvy farmers. The team led by Apichatbut Rodyang, Director of the Central and Eastern Regions, met with Chanawat Sitthoon, Agriculture and Cooperatives of the Chanthaburi Province, to explore ways to increase farmers’ and enterprises’ use of digital technology.
During a meeting of the Chanthaburi Integrated Provincial Administration Committee, which consists of government agencies and business agencies, Apichatbutr brought up the need for a plan to boost the digital economy in Chanthaburi Province. Many efforts for local agricultural communities and independent company owners have been nurtured and supported by the depa and the New Age Fruit Trade Association (MAFTA), and he updated the progress.
Seksan Phanboonmee, head of the digital economy strategy depa in Chanthaburi Province, proposed developing smart agriculture to boost the digital economy. In this way, the province’s potential and needs are met by its preparedness to join the digital economy.
New agricultural products and services may be created with the help of digital innovation, which benefits the commercial and service sectors and the smart tourism industry. In subsequent phases, the initiative integrated commercial and service sectors with the technology-reliant “smart tourism” field.
The notion may be put into action through the cultivation of human resources, the promotion of digital technology, and the construction of digital infrastructure and facilities. The next phase is for Chanthaburi to establish a city data platform, enhance cyber security, and construct a smart city.
In his role as meeting chairman, Chanthaburi Province Governor Monsit Phaisanthanawat expressed gratitude to depa for its contribution to the growth of the digital economy in the province. A strategy to enhance the digital economy in Chanthaburi Province was accepted during the meeting and prepared to be bundled with the provincial development plan.
Using the umbrella term “Digital Infinity,” the Chanthaburi Provincial Chamber of Commerce is preparing to promote various initiatives. In May, they’ll display alongside the Chanthaburi Provincial Administrative Organisation showcase their findings at the provincial agricultural fair.
Concurrently, in Suphan Buri province, depa kicked out a workshop to train company owners on “wing SMEs to drive business with digital” as part of the initiative “Transform Fresh Market in the New Normal (Expansion). Small business owners, shopkeepers, vendors, farmers’ market sellers, street vendors, and proprietors of other similar establishments were targeted by the Digital Economy Promotion Agency, which thus initiated the initiative. Bringing in more money while cutting expenses is essential.
The workshop’s agenda includes the following:
- Training in digital marketing strategies.
- Access to financial resources.
- The pairing of businesses with suppliers of digital services.
By introducing these applications, we hope to inspire local company owners to use digital tools better.
Up to 70% of the total participants at such events can be expected to develop business matching quickly. The provinces of Thailand will continue to host events for the Transform Fresh Market in the New Normal Era (Expansion) initiative.
Separately, the Director of Central and Eastern Regions Apichatbut Rodyang met with the Eastern Province Group 1 Public-Private Joint Committee to discuss economic issues. (Chachoengsao, Chonburi, Rayong). Regarding smart city development, Apichatbutr lays the groundwork by offering digital infrastructure, city data gathering and administration (City Data Platform), and management procedures.
Depa encouraged the eastern provinces to work together on creating a “smart city” to improve the effectiveness of municipal administration. For up to 13 years, he said, the Office of the Board of Investment (BOI) will exclude a portion of the Smart City area in the Eastern Economic Corridor’s (EEC) earnings from taxes.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Flattr
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
To increase efficiency and productivity, leverage better insights for decision-making and provide seamless digital services for citizens, Singapore’s government is investing in digital technologies such as robotic process automation, artificial intelligence (AI), and data analytics.
The government is prioritising modernisation, transformation and digitalisation of its corporate shared services to improve service quality and efficiency and the overall customer experience. By reducing manual workloads and eliminating errors, these technologies will enable the development of new skills in its employees and create capacity for new priorities.
OpenGov Asia is pleased to recognise VITAL for its innovative and disruptive use of technology in the public sector through the optimisation of government processes and the pushing of new limits.
Providing common services in human resource, payroll, finance and procurement to over 100 public service agencies, VITAL, a department under the Ministry of Finance and the central agency for corporate shared services, has earned a stellar reputation over the years as an organisation that actively leverages digitalisation and automation at the enterprise level. Through the use of digital technology and robotic automation, the agency has successfully managed and transformed corporate service delivery for the Whole-of-Government (WoG).
VITAL has worked to expand and propagate its digital and automation capabilities internally and among Whole-of-Government (WoG) agencies. This is aimed at achieving economies of scale, enhancing efficiency, strengthening governance, and improving the quality of service.
All these endeavours have led VITAL to being awarded the prestigious OpenGov Asia’s Recognition of Excellence Award which will be conferred during the 8th Annual Singapore OpenGov Leadership Forum 2023.
VITAL’s Digitalisation Strategy for Enhanced Service Delivery
Alex Tang, Director (Service, Innovation, and Compliance), VITAL, Ministry of Finance in Singapore, said that VITAL’s Digitalisation Strategy led to the transition from manual, paper-based processes to digital services and operations. These services are provided to their service partners and public agencies that they have collaborated with over the years.
“To encourage greater adoption of these tools, we developed an in-house ‘Digital First’ microsite to share use cases, tips, and resources with VITAL officers and conducted frequent brown-bag sessions to generate greater awareness of digital tools,” Alex explains.
VITAL has dedicated significant efforts to upskilling its officers in automation. In addition to training 28 officers in Robotics Process Automation (RPA) developer software to automate complex tasks, they have trained and provided low-code RPA developer software training to over 140 officers. This approach enables a broader group of individuals to use automation to improve processes effectively.
As the Robotics and Automation lead in Whole-of-Government (WoG) for corporate services, VITAL has also developed a service-wide microsite called “Robotics and Automation Hub (R&A Hub)”. This platform provides WoG Agencies with access to RPA resources, common automation scripts and other offerings to promote the use of RPA.
As of February 2023, more than 2,300 different people had visited the hub’s site since it opened. As part of its citizen development initiatives, VITAL has taken the lead in WoG efforts in trialling low-code RPA tools.
Their automation journey included tabletop research, learning journeys, consultations, solution identification, proof of concept followed by a pilot, and gradual scaling up of implementation across multiple processes over the initial 2 to 3 years.
“In the early phase of our automation journey, we visited organisations to learn from them, consulted our advisory panel and industry experts and performed extensive research. Throughout our journey, we continually learned and adapted as we implemented RPA,” Alex recalls.
To reap the most benefits and ensure the long-term viability of the automation initiative, it was critical for process owners and developers to align their understanding to ensure robust process selection – focusing on those that were manual, tedious, repetitive and rule-driven to reduce abortive work and building scripts that do not meet business needs.
VITAL’s digitalisation is the result of an ecosystem that includes a central innovation team that is supported by Ops-Tech specialists and process experts in the Operations functions.
The VITAL Innovation Hub is made up of a group of specialists who conduct technology exploration and agile experimentation to source, test and scale up innovative solutions that improve VITAL’s efficiency and effectiveness. This team drives the digitalisation and automation agenda, collaborating with operations functions to identify appropriate processes for testing, scaling up and spreading automation adoption throughout the organisation.
Initially, the Innovation Hub led by Jessica Ong, Deputy Director (Innovation Hub) has played a critical role in the early stages of the project as the developer, working closely with process experts in operations to collect business requirements, develop scripts, and deploy them. However, as the RPA developer capability within Operations grew, the Ops-Tech specialists in the line functions took over this role.
At the same time, the Innovation Hub shifted to a governance and advisory role, responsible for reviewing and deploying scripts, upgrading applications, troubleshooting incidents, providing guidance, and building capabilities.
Alex summarises the top five crucial points for successfully integrating and streamlining digitalisation and automation projects as follows:
- Speak with industry early adopters to determine the benefits and drawbacks of a solution, determine if it meets the organisation’s needs, start small and validate efficacy before scaling up.
- Deploy solid policy-operations-technology integration. Collaborate with central teams to review policy and system requirements to use technology tools.
- To reap greater benefits across the entire government, processes must be standardised and consolidated through the use of shared services and common central systems.
- Verify software and solution compatibility with key internal and external systems and applications, as well as the hosting environment.
- Avoid automating inefficiencies. Before developing a script, examine the selected process and streamline it by eliminating unnecessary steps.
Alex and his team discovered that RPA is extremely sensitive to changes in system or application performance – the more applications and systems a script integrates, the more complex it becomes. Deploying patches can have an impact on performance, including success rate, and may require more script changes.
“We found it useful to plan early and assess the complexity of the integration scope during script development,” Alex explains.
Although automation is often touted as a means to increase efficiency, it can also cause anxiety and uptake-hesitancy among employees. To overcome stress and resistance, effective communication is necessary.
VITAL took a different approach and presented Robotic Process Automation (RPA) as an enabler, freeing its people from manual and tedious tasks. This allowed them to focus on more valuable work, professional growth, and innovation.
Developing the skills and capabilities to become an RPA developer can be challenging, especially when coding knowledge and experience are required. Fortunately, the shift towards democratising automation development through low-code or no-code tools has made it easier.
“Currently, we are upskilling more officers to be Citizen Developers who can tap on low-code RPA tools to automate simple, manual tasks,” Alex reveals.
Key Factors That Lead to Success
In addition to the innovation structure, Alex identifies two crucial factors for success: effective change management and a robust ecosystem that encourages bottom-up innovation.
“As a shared services outfit, we aggregate and process many transactions across WoG, which makes VITAL a fitting target for automation,” Alex states.
There are abundant automation opportunities in Operations functions, as these teams are often eager to ease their daily workload through tech solutions. To meet this immediate need, VITAL invites successful automation projects to apply for its annual innovation project awards, which recognise credible innovation efforts and successful use cases.
VITAL had also created a dashboard to track RPA script success rates and time savings – useful metrics that validate the efforts and serve as “fuel” for further automation adoption and growth.
The automation initiative is continuously monitoring the external environment for potential changes in the technology industry that could impact the solutions they use, the systems landscape and the corporate services space in WoG as part of future-proofing. This allows them to anticipate the impact of the automation programme and adjust their strategy accordingly.
“We are moving up the value chain in our automation journey by exploring the integration of RPA with the use of other intelligent tools,” Alex concludes.
He is confident that VITAL is vital to Whole-of-Government (WoG), as their efforts are intended to future-proof automation strategies across the public sector. Ultimately, they want to work more intelligently, smarter and safer to provide the best service experience they can.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Flattr
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Sebagai Badan Pusat Layanan Publik di Singapura, VITAL memiliki sejumlah inisiatif digital yang mendapat sorotan dari OpenGov Asia. Berbagai inovasi yang dilakukan organisasi ini memberikan transformasi layanan pemerintah Singapura yang dapat memberi manfaat bagi warga.
Saat ini VITAL, memiliki pusat layanan yang mengakomodasi lebih dari 100 lembaga. VITAL secara aktif mendorong digitalisasi dan automasi di tingkat enterprise sejak didirikan pada 2006. Lembaga yang ada di bawah Kementerian Keuangan ini terus melakukan disrupsi digital untuk mendorong transformasi di berbagai layanan pemerintah Singapura.
Berbagai inisiatif digitisasi, digitalisasi, dan automasi dengan robot gencar dilakukan untuk mengubah standar layanan pemerintah. Saat ini, inisiatif digital dan automasi terus ditingkatkan agar bisa lebih ekonomis, efisien, memperkuat pemerintahan, dan menigkatkan kualitas layanan.
Seluruh upaya tersebut telah membawa VITAL memenangkan Recognition of Excellence Award OpenGov Asia yang akan diserahkan bersamaan dengan diadakannya acara tahunan ke-8 OpenGov Leadership Forum 2023 Singapura.
Strategi VITAL terapkan automasi
VITAL telah mentransformasi layanan pemerintah Singapura dari manual, berbasis kertas, menjadi layanan dan operasional berbasis digital. Bahkan, percepatan proses lewat automasi bot dan robot berhasil membuat VITAL meningkatkan efisiensi pemerintah hingga 66% dan menghemat 12 ribu jam dari total 191 ribu transaksi yang harus diproses.
Dalam wawancara khusus dengan Mohit Sagar, CEO dan Pemimpin Redaksi OpenGov Asia; Alex Tang, Direktur Layanan, Inovasi & Kepatuhan VITAL menjelaskan sejumlah kerumitan yang menjadi tantangan untuk melakukan automasi. Mulai dari manajemen perubahan ketika mengembangkan skrip, komunikasi dengan pengguna untuk mengurangi penolakan dan ketidakpastian, serta hal-hal yang berkaitan dengan kemampuan para developer dalam mengembangkan skrip untuk automasi.
Perencanaan dan manajemen perubahan diperlukan untuk mengurangi kerumitan yang terjadi ketika terjadi perubahan dalam sistem atau aplikasi. Semakin banyak aplikasi dan sistem yang diintegrasikan, akan meningkatkan kompleksitas proses automasi. Makin tinggi kompleksitas akan berpengaruh pada tingkat keberhasilan sistem otomatis yang sudah diterapkan. Pada sistem yang kompleks, perubahan skrip juga akan menambah tingkat kesulitan ketika melakukan tambalan sistem keamanan.
“Kami merasa perencanaan lebih awal berguna dalam menilai kompleksitas cakupan integrasi di tahap pengembangan,” ujarnya.
Selain itu, pengembang juga perlu mengintensifkan komunikasi dengan pengguna. Hal ini diperlukan untuk mengatasi ketidakpastian dan penolakan. Mereka mengubah persepsi automasi dari ‘ancaman’ menjadi ‘bantuan’.
Automatisasi sering disebut-sebut sebagai ancaman posisi kerja bagi manusia dan menimbulkan kecemasan bagi para pegawai. Tapi, VITAL mempromosikan automasi sebagai alat bantu untuk menghilangkan pekerjaan manual dan repetitif. Sehingga, pegawai lebih produktif, memberikan nilai tambah pada pekerjaan mereka, melakukan pengembangan profesional, dan inovasi.
Tantangan berikutnya terkait dengan kemampuan dan pengalaman pengembang menulis skrip untuk automasi. Untuk mengatasi masalah ini, VITAL memanfaatkan software automasi tanpa coding atau low coding. Pengembang ahli di pusat akan tetap menangani kebutuhan coding automasi yang rumit. Tapi di hilir, para pengguna bisa memanfaatkan software RPA kode rendah dan tanpa kode untuk melakukan automasi sederhana.
Alex lantas membeberkan lima langkah yang mereka lakukan untuk memastikan inisiatif automasi yang mereka jalankan agar dapat menjawab kebutuhan ratusan agensi yang terhubung dengan VITAL.
- Belajar dari orang lain
Pada tahap ini, VITAL mempelajari berbagai riset, mengambil pelajaran dari pengalaman sebelumnya, dan berkonsultasi dengan pakar dan analis industri sambil melakukan penelitian ekstensif. Untuk menentukan proses mana yang perlu automasi dan digitalisasi, Alex memberi tips agar melakukan penyelarasan pemahaman dengan pengguna. Hal ini bisa dilakukan ketika berdiskusi dengan calon pengguna di tahap awal. Proses digitalisasi bisa diutamakan pada proses yang masih manual dan repetitif.
“Bicaralah dengan para pengguna awal di industri untuk menentukan manfaat dan kekurangan solusi yang ditawarkan. Mereka bisa membantu untuk menilai apakah solusi itu sudah memenuhi kebutuhan organisasi,” jelasnya.
Penyelarasan dengan pengguna tersebut dapat menjadi konsep yang memandu VITAL untuk memulai segala ide dan inisiatif mulai dari yang kecil, seperti proof-of-concept. Dari titik ini, pengembang bisa mendapat validasi seberapa efektif inovasi yang ditawarkan. Sehingga, perbaikan lebih mudah dan lebih murah untuk dilakukan sebelum memperbesar skala solusi tersebut untuk pengguna yang lebih banyak.
“Kami lantas mengidentifikasi solusi, menguji coba bukti konsep dan melakukan penyesuaian dan peningkatan fitur selama 2 hingga 3 tahun ke depan,” tutur Alex.
- Integrasi kebijakan-operasi-teknologi
VITAL bekerja sama dengan tim pusat untuk meninjau kebijakan dan persyaratan sistem ketika mereka akan mengaktifkan penggunaan suatu alat teknologi.
- Standardisasi dan konsolidasi
Alex juga menyarankan agar memiliki layanan bersama dan terpusat untuk proses standardisasi dan konsolidasi yang menjadi rujukan dari seluruh organisasi kepemerintahan.
- Uji kompatibilitas
Perlu dilakukan uji kompatibilitas antara software dan solusi yang akan dipasang ke sistem utama dan lingkungan hosting, baik berupa aplikasi internal dan eksternal.
- Memilih proses yang diautomasi
“Terakhir, jangan mengotomatiskan inefisiensi. Tinjau proses yang dipilih, sederhanakan terlebih dahulu dengan menghilangkan langkah-langkah yang tidak perlu sebelum membuat skrip,” seru Alex.
Ke depan, untuk menghadapi kebutuhan dan tantangan yang terus berubah, Alex dan tim di VITAL terus mengamati berbagai perubahan yang terjadi. Baik perubahan di industri teknologi, lanskap sistem, dan ruang layanan korporat di WoG yang bisa berpengaruh pada solusi yang mereka gunakan. Pengawasan dilakukan agar mereka bisa mengantisipasi perubahan itu dan melakukan penyesuaian.
Mendorong tim yang inovatif
Untuk mendorong inovasi dan digitalisasi, VITAL menciptakan ekosistem tim inovasi pusat yang didukung oleh tim spesialis Ops-Tech dan pakar proses fungsi operasi.
Tim pusat inovasi melakukan eksplorasi teknologi dan eksperimen untuk mencari, menguji, dan meningkatkan solusi inovatif untuk menghasilkan efisiensi dan efektivitas di VITAL. Mereka bekerja sama dengan pakar proses fungsi operasi untuk mengidentifikasi proses yang sesuai dalam menguji dan meningkatkan serta menyebarkan adopsi otomasi di seluruh organisasi. Mereka juga mengumpulkan persyaratan bisnis, mengembangkan skrip, dan menerapkannya. Secara parallel, hal ini mengembangkan kemampuan pengembang Proses Automasi dengan Robot (PAR).
Sementara itu, tim spesialis Ops-Tech mengambil peran sebagai pengatur tata kelola dan penasihat untuk meninjau dan menerapkan skrip, memutakhirkan aplikasi, memecahkan masalah insiden, memberikan panduan, dan membangun keterampilan dalam berinovasi.
Selain membentuk struktur tim yang kuat, VITAL juga melakukan manajemen perubahan dan menciptakan ekosistem yang memberi stimuli untuk terus berinovasi. Hal ini dilakukan dengan mengundang proyek-proyek yang sudah berhasil ditangani oleh VITAL.
Mereka juga menggelar penghargaan proyek inovasi tahunan untuk terus menjaga kebanggaan tim atas hasil dan perubahan yang mereka lakukan. Hal ini diakui sukses dalam menjaga minat tim agar terus mencari hal yang bisa ditingkatkan secara bersama.
“Kami juga telah mengembangkan dasbor untuk memantau tingkat keberhasilan skrip PAR dan melihat penghematan waktu yang telah dilakukan. Metrik ini berguna untuk memvalidasi upaya kami dalam menyediakan ‘bahan bakar’ untuk adopsi dan memantau pertumbuhan lebih lanjut dalam penggunaan otomasi,” papar Alex.
Selain itu, untuk transfer informasi dan pengetahuan antar tim di VITAL dan luar VITAL, Alex berbicara sejumlah hal yang sudah mereka lakukan secara efektif.
- Microsite
VITAL kerap memanfaatkan microsite sebagai pusat informasi untuk semua inisiatif digital yang dilakukan.
- Digital First
Microsite ‘inhouse’ ini digunakan untuk berbagi contoh kasus, tips, dan sumber daya bagi sesama pegawai VITAL. Mereka juga kerap mengadakan pertemuan santai untuk membahas dan memperkenalkan solusi digital baru.
- Pusat Robotik dan Otomasi
Microsite ini digunakan untuk menyediakan segala informasi terkait dengan robotik dan skrip automasi.
Situs mini ini digunakan sebagai referensi internal untuk berbagai agensi yang terhubung dengan layanan korporasi pemerintah. Sejak diluncurkan, layanan ini sudah mendapat 16 ribu kunjungan oleh sekitar 2.300 pengunjung unik per Februari 2023.
- Pelatihan
VITAL telah melakukan pelatihan internal bagi 28 karyawan dan melatih lebih dari 140 petugas VITAL lain. Pelatihan yang diberikan adalah penggunaan Proses Automasi dengan Robot (PAR). PAR diperlukan untuk mengotomatiskan proses yang kompleks. Pelatihan difokuskan untuk meningkatkan kemampuan menggunakan software automasi low-code PAR. Saat ini, sudah ada 12 lembaga pemerintah Singapura yang telah mengikuti pelatihan ini.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Flattr
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The Ministry of Ports, Shipping, and Waterways (MoPSW) has launched a real-time performance monitoring dashboard called Sagar Manthan. The digital platform includes integrated data related to the Ministry and its subsidiaries. It was virtually launched by the MoPWS Minister Sarbananda Sonowal.
The dashboard is expected to enhance the efficiency of various departments by providing well-coordinated real-time information. According to a press release, it was developed completely in-house in less than two months.
At the inauguration ceremony, Sonowal stated that the Sagar Manthan dashboard is a positive step towards realising the Digital India vision. The platform will significantly impact the overall performance of organisations as effective project monitoring can facilitate the timely completion of projects, improve decision-making, and increase productivity. He further added that the platform promotes real-time project tracking, risk management, resource allocation, and progress reporting.
Apart from enabling users to track progress and performance in real-time, the dashboard offers data visualisation, which provides clear and concise displays of data in the form of charts, graphs, and maps.
The platform will enhance communication within organisations by providing a single platform for data and information sharing. The dashboard promotes data-driven decision-making, allowing officials to make informed decisions based on accurate and up-to-date information. The dashboard also increases accountability by providing transparent and accessible data, making it easier to track performance and identify areas for improvement.
In the future, the Sagar Manthan dashboard will be advanced through the integration of input from CCTV cameras, live streams from drones, AI-based algorithms to map actual progress and a digital twin feature on board. Additionally, a mobile app will be introduced to improve access and usability for all stakeholders.
The launch of this dashboard is a significant step towards digitalisation and transparency in the maritime transport sector. The Ministry has said it is committed to supporting the growth of this sector in India, and they claim that this platform will play a crucial role in achieving this goal.
Dashboards have become a vital tool in the government’s efforts to improve governance by enabling officials to make data-driven decisions and ensuring transparency and accountability in their operations. Dashboards have been implemented in various sectors, including healthcare, education, and transportation. The government uses dashboards to collect and analyse data, track progress, and monitor performance.
The Swachh Bharat Mission Dashboard monitors the progress of the Swachh Bharat Mission (Clean India Mission), a national campaign aimed at cleaning up India’s streets, roads, and infrastructure. The dashboard provides information on the number of toilets built, the amount of waste collected, and other metrics related to the cleanliness of different areas.
The government also launched the Digital India Dashboard. The Digital India initiative is aimed at transforming India into a digitally empowered society and knowledge economy. The dashboard provides information on the progress of various initiatives under the Digital India programme, such as digital payments, BPO promotion schemes, DigiLocker, Aadhaar, Digital Literacy, Common Service Centres, eProcurement, eTaal, eHospital, UMANG, Project MeghRaj, and the EMC Electronics Manufacturing Cluster.
Last year, the Minister of Science and Technology, Jitendra Singh, announced plans to set up a dashboard to share best technology practices among the centre and states. Through the dashboard, states can emulate initiatives and achievements related to science and technology. The government will also create a mobile application for the dashboard.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Flattr
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Goals, objectives, and indicators have been refined in the Bureaucratic Reform (RB) Road Map 2020–2024. The government honed the focus from “Good and clean government” to “Clean, effective and competitive bureaucracy to encourage national development and public services” resulting in the Road Map RB 2020-2024.
The overarching purpose is to improve areas of governance that have not materially aided in the progress of national development thus far. Corruption remains a severe problem, public services are subpar, and the government is falling behind other countries.
“The strategy that will be used to address this issue is to encourage the creation of a digital bureaucracy that is agile, collaborative, and accountable, supported by a performance-oriented and service-oriented bureaucratic culture, as well as more professional ASN individuals,” said Erwan Agus Purwanto, the Deputy for Bureaucratic Reform, Apparatus Accountability and Oversight at the Ministry of Administrative Reform and Bureaucratic Reform (PANRB) in Jakarta.
After being refined, the strategic aims of RB are broken down into hard elements and soft elements in the 2020-2024 RB Road Map. Developing efficient, adaptable, and cooperative digital governance is the hard component. While the bureaucratic culture of the AKHLAK (Service Oriented, Accountable, Competent, Harmonious, Loyal, Adaptable, and Collaborative) public employees (ASNs) is the soft factor.
Erwan explained that the sharpened 2020-2024 RB Road Map also regulates the main activities of the RB. Therefore, we are no longer associated with the eight areas of change but will focus on implementing acceleration activities to accelerate the digital bureaucracy’s realisation.
According to PANRB Ministerial Regulation No. 3/2023, “Amendments to PANRB Ministerial Regulation No. 25/2020, “Bureaucratic Reform Road Map for 2020–2024”, “double track” is introduced to sharpen the 2020–2024 RB Road Map. Upstream problem-solving is referred to as RB General, whereas downstream problem-solving is referred to as RB Thematic.
The RB’s ‘double track’ approach is meant to speed up the settlement of upstream (governance difficulties inside the internal bureaucracy) and downstream (societal, non-agency-related, national development priority agenda) concerns.
After being fine-tuned, the 2020-2024 RB Road Map should be able to respond to future bureaucratic difficulties like Covid-19 and the global economic crisis. The impending emergency calls on the government to immediately and radically alter the structure and operation of the bureaucracy. Achieving national development goals would be a top priority for the new bureaucratic reform road plan, he promised.
Indonesia’s digitalisation efforts have been better. The satisfaction growth with government-run platforms is a sign of this. For instance, 73.7% of those who use the National Public Service Complaint Management System (SP4N-LAPOR!) are happy with the service they receive. In 2022, when the research was done, 1,123 persons participated.
According to data collected nationwide, the average response time for an ‘SP4N-LAPOR!’ complaint is 6.1 days. Surabaya’s municipal administration is one of the quickest in Indonesia at responding to complaints, requiring only 0.6 business days, or about 2 hours. The provincial administration of East Java processed 6,160 reports in 2022, with 97% receiving follow-up. More than 90% (35 out of 39) of districts/cities in East Java have some action plan, and the SP4N-LAPOR Administration has issued a Decree to all East Javan provinces and municipalities.
On the other hand, Ismail, the Ministry of Communication and Informatics’ Director General of Resources and Equipment of Post and Information Technology (SDPPI) revealed that Indonesia is maximising technology by guaranteeing an adequate digital connection and cooperating with the private sector and the community. The government of the Republic of Indonesia is dedicating significant resources to advancing this technology so that its inhabitants might benefit from it.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Flattr
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The Digital Economy Promotion Agency (depa) convened a conference of leaders from nine different sectors to discuss strategies for fostering and facilitating the growth of the digital economy. The meeting successfully integrated operations with digital industry groups, agencies and associations.
The event’s focus on digital innovation and industrial growth will help the Digital Economy Promotion Agency achieve its goal of creating a robust digital economy. During the roundtable discussion, association officials shared current challenges, ongoing flagship initiatives, and suggestions for improving the ecosystem.
Thai Software Industry Association (ATSI), Digital Technology Entrepreneurs Trade Association (DTE), Thai Programmers Association (TPA), Startup Trade Association Thailand (STT), Internet of Things (IoT) Association of Thailand, Metaverse Thai Association (MTA), Marketing Technology Association of Thailand (Martech), Thai Venture Capital Operators Association (TVCA), and Thai Electronic Commerce (THECA) were among the nine associations represented at the meeting.
Thai’s Metaverse Association noticed the issues around Blockchain and Web 3.0 coming. The formation of a Blockchain Technology and Web 3.0 organisation aims to increase industry understanding of the technology by bringing together its practitioners. Therefore, the group seeks to educate by hosting seminars on a global scale.
Like the Martech Association, the group will provide a forum for professionals in Thailand to network and exchange ideas. It’s a group of professionals in the field of marketing technology that get together to discuss the challenges facing modern marketing technology. Today’s Thai digital entrepreneurs face stiff competition from overseas firms that have stored, analysed, and tracked massive amounts of customer data.
Additionally, Natthaphon Nimmanpatcharin vouched for the high quality of Thailand’s digital businesses. The depa office has planned for these issues and implemented actions to promote and standardise procedures, including creating a digital service account registry.
The Office will be the primary body responsible for vetting the credentials of software, SaaS, digital content services, intelligent devices, hardware and firmware developed by Thai digital entrepreneurs. Digital entrepreneurs in Thailand can only enter the public and private markets if they conform to the standards set out by the Office, such as CMMI, ISO for Software, and dSURE for Certified Smart Devices.
In addition to initiatives like Thailand’s Digital Valley, Digital depa has other ambitions to advance the digital economy. One-Stop Service, Startup Knowledge Exchange Centre, Innovation Centre, Edutainment Complex, and Edutainment Complex are the five components of this initiative. The project offers digital entrepreneurs in Thailand a complete set of tools and resources.
Under the initiative “Transform Fresh Market in the New Normal (Expansion),” depa recently hosted a session to train company owners on the theme of “wing SMEs to drive business with digital.” The initiative aims to help small company owners, shopkeepers, market vendors, hawkers, and stall owners save money and boost profits via digital technology.
The “Transform Fresh Market in the New Normal (Expansion)” initiative aims to train business owners and employees to use the internet for promotional purposes, financing availability and corresponding software use. It also seeks to link operators with digital service providers, motivating local company owners to use digital tools to increase productivity. As a result, up to 70% of the event’s attendees may find quick business matches thanks to these kinds of events.
To promote digitalisation in the region, the Thai government has asked the provinces of Phetchaburi, Chai Nat, and Ratchaburi to move quickly to implement the country’s smart city and digital economy programmes. The suggested guidelines were discussed during meetings between the Digital Economy Promotion Agency (depa) and regional directors and representatives.
The dialogue made the programme more robust and comprehensive. Each state has promised to implement the plans for future cooperation and move forward in becoming the next smart city by fostering the promotion and use of technology and digital innovation in corporate organisations, communities, farmers, students, and the general populace.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Flattr
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The Malaysia Ministry of International Trade & Industry (MITI), Malaysian Investment Development Authority (MIDA) and InvestPenang are eager to promote electronics manufacturing in the country. They are partnering to organise a global event for electronics manufacturing and supply chain.
The concentration of much of the world’s semiconductor manufacturing capabilities in Southeast Asia has attracted more global players to the region, as global electronics supply chains are being reshaped by geopolitical forces. According to Linda Tan, the President of the global industry association representing the electronics manufacturing and design supply chain, the timing is ideal for the region to strengthen its position as a vital hub for electronics manufacturing and deepen its integration with global value chains.
The Chief Executive Officer of the Malaysian Investment Development Authority stated that Malaysia has immense potential to expand its robust semiconductor ecosystem and benefit from global demand as the region’s semiconductor hub.
The manufacturing sector, which continues to contribute significantly to the country’s economy, has attracted a steady inflow of high-quality investments, making Malaysia a top investment destination in the region. In 2022, the sector registered a total of RM 84.3 billion (US$ 19.1 billion), accounting for 31.9% of total approved investments in various economic sectors.
The electrical and electronics (E&E) industry emerged as the top-performing industry within the manufacturing sector, receiving a total of approved investments of RM 29.3 billion (US$ 6.6 billion). This achievement highlights Malaysia’s commitment to maintaining its strong position as a vital player in the global semiconductor industry.
The theme of the event is “Boosting Agility and Resiliency for the Electronics Supply Chain” and will address the challenges posed by the current economic downturn and ongoing disruptions, and explore ways to build a more robust supply chain.
Global leaders in the industry will gather to examine strategies for the electronics industry to strengthen its supply chain and enhance its agility and resiliency. Industry leaders explore ways to capitalise on Southeast Asia’s strengths, boost global supply chain resilience, and position the industry for future growth and innovation. There will be vital discussions on crucial areas of semiconductor industry growth such as sustainability, smart manufacturing, smart mobility, smart MedTech, and workforce development.
The Chief Minister of Penang stated that the upcoming event aligns with Penang’s longstanding efforts to enhance its competitiveness in the global arena. Penang has established a significant presence in the semiconductor industry and is recognised for its expertise across the value chain.
InvestPenang, the state’s investment promotion agency, is committed to supporting the growth of emerging subsectors and expanding the semiconductor industry’s scope in Penang. Through these efforts, the state aims to strengthen its semiconductor ecosystem and offer a diverse portfolio of capabilities.
According to market research, the global semiconductor market had a size of US$ 527.88 billion in 2021 and is expected to grow from US$ 573.44 billion in 2022 to USD 1,380.79 billion in 2029, with a CAGR of 12.2% during the forecast period.
The global semiconductor market saw a growth of 6.8% in 2020 compared to the previous year. Despite the unprecedented and significant impact of the global COVID-19 pandemic, the semiconductor industry experienced positive demand worldwide, surpassing pre-pandemic levels.
The growth of the semiconductor market can be attributed to the increasing consumption of consumer electronics devices worldwide. Furthermore, the emergence of artificial intelligence (AI), the Internet of Things (IoT), and machine learning (ML) technologies are providing new opportunities for market development as these technologies aid memory chips in processing large amounts of data in less time. Additionally, the rising demand for faster and more advanced memory chips in industrial applications is expected to drive market growth during the forecast period.
