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Malaysia airport to get tech upgrade

Malaysia Airports has reportedly signed a Memorandum of Understanding (MoU) with a leading global provider of information and communications technology (ICT) infrastructure and smart devices.

This move is aimed at supporting Malaysia’s digital transformation vision, as per Malaysia Airports’ Airports 4.0 initiative.

Engineered by Malaysia Airports, the Airports 4.0 initiative is the company’s digital transformation framework encompassing infrastructure enhancement, capacity development and digital innovation that aims to enhance terminal optimisation, operational efficiency, revenue generation and regulatory compliance, ultimately leading to enhanced customer experience.

Based on the existing stage of the framework, the core focus of Airports 4.0 is enhancing connectivity and real-time information by connecting all stakeholders in one fully integrated digital ecosystem.

At the core of the MoU, is the ‘Joint Innovation on Fully Connected Airport Initiative’ project which aims to strengthen the accessibility and efficiency via digitalisation of airports operated by Malaysia Airports.

Through this collaboration, the tech firm will leverage on new ICT solutions and expertise to support efforts in accelerating digital transformation of the aviation industry.

The President of Global Transportation Business Department at the tech firm stated that the concept of a smart airport is now becoming a reality as airports around the world adopt innovative technologies enabling digital and visualised flight services, passenger services, and airport operations.

The solutions incorporate the latest ICT technology such as cloud, the Internet of Things (IoT), and Artificial Intelligence (AI), and a cloud-pipe-device collaboration, delivering a one-stop innovative ICT infrastructure platform to help Malaysia Airports build future-oriented smart airports.

The aim is to bring substantial benefits to customers in terms of safety assurance, airport operational efficiency, and service quality, creating the best-in-class travel experience for passengers worldwide.

The focus areas of the collaboration for ‘Joint Innovation on Fully Connected Airport’ Initiative includes the study of implementing next generation network architecture design to consolidate wired network in the airports, the possibility of Wi-Fi 6 technology, Digital Indoor Solution (DIS) 4G and future 5G technology use case in airports to improve passenger experience and operation efficiency.

It will also look into the feasibility of implementing suitable IoT solutions in respect to connectivity.

Lastly, the collaboration aims to establish a Fully Integrated Network Communication Managed platform to manage above technology and integrated data to enable future big data analysis throughout the entire airport, further improving airport operation efficiency and reduce overall ICT cost.

The tech firm has provided a wide range of ICT solutions for airports, airlines, and air traffic control authorities across the world, enabling them to achieve digital transformation and improve their service capabilities, operational efficiency, and revenue growth.

These ICT solutions include indoor/outdoor modular data centres, servers and storage devices, converged cloud platforms, Big Data analytics platforms, and integrated wired/wireless communications solutions.

To date, the tech giant has provided ICT products, solutions, and services for more than 60 airports, airlines, and air traffic control authorities worldwide.

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