February 29, 2024

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Malaysia Begins Digitally Upgrading Public Sector via Cloud

Malaysia’s Public Sector Data Center (PDSA) services will be upgraded to specific Cloud Computing services for use by all Government agencies. The Government is looking to integrate its services into what will be known as the government hybrid cloud or the MyGovCloud which combines services from MyGovCloud@PDSA and the Public Cloud and has chosen four Cloud Service Providers (CSPs) to make this happen.

The MyGovCloud Initiative is in line with the Fifth Initiative under Malaysia’s Digital Economy Blueprint (MyDigital) which targets 80% storage usage of Cloud Computing across the public sector this year. It aims to drive the digital transformation of the public sector holistically which can stimulate the growth of the digital economy and agenda digitization throughout the country.

The CSP selection was done following an evaluation of the proposals sent by both domestic and foreign cloud service providers. As a result of this assessment, the Government agreed to appoint a panel of four companies as CSPs to provide the best and most secure cloud services for the government portals.

To empower MyGovCloud, Centralized Contract Agreement Cloud Computing also known as a Cloud Framework Agreement (CFA) was signed between the Government, the CSPs and locally appointed CSPs known as Managed Service Providers (MSPs). The CFA contract with the Government, CSP and MSP involves four CSP companies and four MSP companies.

The involvement of the CSPs and MSPs is expected to open investment potential in the country worth between RM12 billion and RM15 billion by 2025. This investment will serve as the ‘backbone’ of the formation of a sustainable digital ecosystem to achieve sustainable economic growth, thus will make Malaysia the main digital hub in the ASEAN region.

The MyGovCloud initiative is believed to produce more experts in cloud computing through ongoing training and program certification provided by CSP and MSP. This is also possible to improve the competence and ability of civil servants in tandem with current needs and technology.

Through the implementation of CFA, public sector agencies will be able to enjoy a better, faster, and more efficient cloud service and will avail of competitive prices offered at discounted rates in bulk by the CSPs and MSPs. Overall, this CFA agreement is aimed at innovation in the procurement of cloud services across all public sector agencies and will help in strengthening the function and role of MAMPU in the future.

With this deal sealed, it is hoped that more benefits will be enjoyed by the citizens of Malaysia as well as public sector agencies, promoting developmental digital technology among all Malaysians.

The government cloud market is expected to grow from US$15.4 billion in 2017 to US$ 28.8 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 13.4%.

Government departments across the world are realising the importance of maintaining and controlling cloud data for continuity and compliance purposes. The government cloud enables these agencies to manage and store data securely and efficiently, resulting in enhanced and unified teams that can handle bigger projects at an effective cost.

Cloud hosting services provide a slew of advantages for government agencies and other small departments. These services may be taken on rent to fulfil computing power and data storage requirements, as often as needed, instead of a one-time investment being incurred for the procurement of servers and the handling of ongoing expenses towards maintaining expensive data centres.

In addition, the government cloud provides greater computing capability particularly in the implementation of disaster recovery and relief situations, as it enables government agencies to develop customised solutions for backup, with regards to the data and application types, sequence, and backup location. It involves the replication of application and data on a virtual machine, and the data can be recovered automatically when a disruption occurs.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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