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New AI model Can Have ‘Free-flowing Conversations’

The newest conversational artificial intelligence (AI) model developed by a tech giant was recently unveiled. Language Model for Dialogue Applications (LaMDA) aims to replace artificial, robotic conversations with AI, with more natural dialogues. LaMDA can engage a conversation in a free-flowing way about a seemingly endless number of topics. It is an ability that could unlock more natural ways of interacting with technology and entirely new categories of helpful applications.

LaMDA’s conversational skills have been years in the making. The neural network architecture produces a model that can be trained to read many words and pay attention to how those words relate to one another and then predict what words it thinks will come next. However, unlike most other language models, LaMDA was trained on dialogue. During its training, it picked up on several of the nuances that distinguish open-ended conversation from other forms of language. It learned to be more nuanced and understand the context of a conversation.

LaMDA builds on the company’s earlier research, that showed transformer-based language models trained in dialogue could learn to talk about virtually anything. Since then, the researchers also found that once trained, LaMDA can be fine-tuned to significantly improve the sensibleness and specificity of its responses.

The researchers are developing several qualities in LaMDA, including sensibleness, specificity, “interestingness” by assessing whether responses are insightful, unexpected or witty. They also want LaMDA to stick to facts and are investigating ways to ensure LaMDA’s responses are not just compelling but correct.

While developing LaMDA, the researchers also adhere to their AI principles which seek to avoid internalising biases, mirroring hateful speech, or replicating misleading information. This is to avoid ill use of their technology. Therefore, minimising those risks is the company’s highest priority. The researchers have also scrutinised LaMDA at every step of its development.

The development of LaMDA is in line with the company’s AI principles where they aim to develop AI which should:

  • Be socially beneficial: The researchers will strive to make high-quality and accurate information readily available using AI, while continuing to respect cultural, social, and legal norms in the countries where they operate.
  • Avoid creating or reinforcing unfair bias: The researchers will seek to avoid unjust impacts on people, particularly those related to sensitive characteristics such as race, ethnicity, gender, nationality, income, sexual orientation, ability, and political or religious belief.
  • Be built and tested for safety: The researchers will continue to develop and apply strong safety and security practices to avoid unintended results that create risks of harm.
  • Be accountable to people:  The researchers will design AI systems that provide appropriate opportunities for feedback, relevant explanations, and appeal. Their AI technologies will be subject to appropriate human direction and control.
  • Incorporate privacy design principles: The researchers will incorporate our privacy principles in the development and use of our AI technologies. They will give opportunity for notice and consent, encourage architectures with privacy safeguards, and provide appropriate transparency and control over the use of data.
  • Uphold high standards of scientific excellence: The researchers aspire to high standards of scientific excellence as we work to progress AI development.
  • Be made available for uses that accord with these principles: The researchers will work to limit potentially harmful or abusive applications.

As reported by OpenGov Asia, U.S. researchers have adopted AI to solve several problems, including countering the spread of disinformation. They created a system that would automatically detect disinformation narratives as well as those individuals who are spreading the narratives within social media networks, called the Reconnaissance of Influence Operations (RIO) programme.

The RIO system helps determine not only whether a social media account is spreading disinformation but also how much the account causes the network as a whole to change and amplify the message. RIO classifies these accounts by looking into data related to behaviours such as whether the account interacts with foreign media and what languages it uses. This approach allows RIO to detect hostile accounts that are active in diverse campaigns.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.