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Singapore’s PUB announces the launch of SMART PUB

Singapore’s PUB announces the launch of SMART PUB

In a recent
press release
, PUB, Singapore's National Water Agency announced the
launch of its SMART PUB roadmap, aiming to digitalise
Singapore's entire water system to improve operational excellence and meet
future water needs. The move is part of PUB's continual investment in digital
solutions to achieve smarter water quality management, network improvements,
integrated customer engagements, and smarter work processes.

Propelled by increasing water demand,
rising operational costs, manpower constraints and new challenges like climate
change, PUB is leveraging digital solutions and smart technologies to
strengthen its operational resilience, productivity, safety, and security. The integration of Smart water
technology will be a key pillar in Singapore's water resource management to achieve
greater efficiencies, and faster response time in planning, operations, and service delivery.

Smarter
Water Quality Management with Artificial Intelligence and Automation

PUB is exploring two key innovations for
remote water quality monitoring – the Remote Micro-Invertebrate Detector and
the Autonomous Boat.

The Remote Micro-Invertebrate Detector is
an in-house prototype, designed and developed by PUB's Water Quality
Department. The portable low-cost device is easily deployed onsite to provide
real-time detection and identification of images using Artificial Intelligence,
with split-second imaging to determine the presence of micro-invertebrates in the water samples. The unit is linked to a
mobile app and chat-bot, which allows the system to perform 24/7 real-time
testing of water samples onsite, respond to commands, send live image reports,
and trigger alerts when anomalies are detected. PUB targets to use this on a
larger scale by end 2020.

With desalination as one of Singapore's
four National taps, it is important for PUB to monitor the quality of seawater
intake to the plants. PUB is test-bedding the Autonomous Boat, which has the
capability to brave choppy waters to perform real-time water quality monitoring
via onboard sensors, collect water samples, and take photos and videos of
actual water conditions. Programmed to avoid obstacles in the water, the boat
is also able to self-navigate to the designated sampling points.

Key
Network Improvements with Predictive Intelligence 

PUB aims to take preventive measures to
improve the reliability of our network
system, improve incident response time and achieve better water savings by
focusing on integrating data streams. One of the key benefits will be a
Pre-emptive Leak Management System to detect potential pipe failures and
prevent pipe leaks. The use of analytics techniques will allow PUB to identify and prioritise these high-risk pipelines for renewal.

In addition, PUB is issuing a
Request-for-Proposals for smart sewer analytics and predictive management
capabilities to optimise PUB's sewer operations, maintenance, and
automate workflow processes. The objective of this system is to allow PUB to reduce service disruptions and help
manage resources for better service delivery.

Integrated
Customer Engagement with Water Usage Data 

To make water usage data readily accessible
for consumers from tap to app, PUB is exploring the use of Smart Water Meters,
in place of mechanical meters, progressively across the island. The Smart Water
Meters are designed to monitor and collect water consumption data. This will
enable PUB to provide consumers with
value-added services through a mobile customer app, such as understanding their
water usage and alerting households of
suspected water leaks. PUB also introduced the Smart Shower Devices to motivate
citizens to save water during showers; consumers can track real-time water
usage of their showers and set their own conservation goals via the mobile app
on their smartphones.

Smarter
Work Redesign with Automation and Robotics 

By streamlining work processes with
automation, drones, and robotics, PUB
aims to eliminate manual paper-intensive tasks, improve knowledge management,
while optimising workplace safety.

i.          
Automated Lab Analysis – PUB's
Automated Laboratory System (ALS) will be able to test two to three times more
samples in the same amount of time while operating
around-the-clock. The ALS automatically scans and records sample data based on
their QR codes, thereby reducing the need for manpower.

ii.        
Virtual Reality training for
PUB Operators – PUB uses Virtual Reality (VR) to provide Water Reclamation Plant
operators with a realistic and immersive training experience of operating a
dewatering centrifuge. With the use of a VR headset and a pair of handheld
sensors, operators can start-up and shut-down the dewatering centrifuge and
perform checks as well as respond to abnormalities in a simulated environment.

iii.      
PUB is also developing a
Building Information Model E-Checker to check building plan submissions. The software
will ensure building plans submitted by Qualified Persons (QPs) are compliant
with PUB requirements, thereby reducing the need for manual checking and
resubmissions.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.