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Use of AI on the Rise in Vietnam

The use of artificial intelligence in Vietnam has significantly increased. Businesses and the government have deployed the technology in several applications to enhance governance and ease of living. For instance, citizens can use an app that turns voice into text, an app that supervises drivers, a camera that recognises people under protective masks and a multi-cognitive AI platform.

As per an industry report, by 2030, AI will contribute US$ 13 trillion more to the economy or 1.2% of the GDP of the globe. In Vietnam, the AI community has significant potential. The government has set policies to promote the development of AI applications, including the national strategy for researching, developing, and applying AI by 2030. Under the strategy, the country will step up AI R&D and transform the sector into an important technology field in Vietnam in the 4.0 industry revolution. The research and deployment will contribute to socio-economic development.

Vietnam ranks 26th in the world in AI research capacity, in accordance with an international ranking. There is not a big gap between AI research in Vietnam and in European countries such as Poland and Spain. Recently, OpenGov Asia reported that Vietnam ranked 6th out of 10 ASEAN member countries and 55th globally in the 2022 Government AI Readiness Index, up seven places compared to 2021. The country’s average score reached 53.96 (up from 51.82 in 2021), surpassing the global average of 44.61.

The Government AI Readiness Index assesses the AI readiness of governments from 181 countries in harnessing AI applications to operate and deliver their services. The index is used as a tool to compare the current state of government AI readiness in countries and regions across the globe to learn from useful experiences toward further development.

AI and Big Data have become important factors in the business strategy of enterprises. They help enterprises use big data to optimise work efficiency, enhance customer experiences, and reduce business costs. In Vietnam, AI is being applied in smart urban areas, healthcare, insurance, smart agriculture and environmental technology.

The level of technology throughout East Asia is growing, and 9 East Asian countries have unicorn companies (companies worth over US$ 1 billion each). This is an increase from 2021 when East Asian countries had 6 unicorn companies. Vietnam, the Philippines, and Malaysia all have additional companies that meet the above conditions. The region is in a good position for the development of the technology industry because of its young population with high digital skills and the ability to quickly adapt to digital solutions.

Some large economic groups have developed AI R&D centres in Vietnam, attracting the world’s leading experts in the field. There is also a high number of innovative startups using AI in new products and services. These include the Intelligent Healthcare System for Vietnamese People (VAIPE), a product to convert Vietnamese voice into text (VAIS), a driver monitoring system (DMS), and a camera that recognises people under protective masks. Most recently, one of the largest tech companies in the country introduced a multi-cognitive AI platform that helps Vietnamese enterprises use AI and Big Data solutions in their production and business activities. This is one of the pioneering platforms in Vietnam in bringing chatbots closer to enterprises, improving service quality and enhancing consumer experiences.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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