Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Australian Digital Health Agency piloting the use of My Health Record in hospital emergency departments

Australian Digital Health Agency piloting the use of My Health Record in hospital emergency departments

The Australian Digital Health Agency (DHA) has initiated a pilot for the use of My Health Record (MyHR) in hospital emergency departments, in partnership with the Australian Commission on Safety and Quality in Health Care (ACSQHC).

MyHR would provide clinicians fast, secure access to health information such as allergies and medicines that may not otherwise be available in hospital information systems. This is especially important in emergency departments, where clinicians have to act quickly within a limited window to provide lifesaving treatment.

The pilot is based on the successful My Health Record participation trials conducted by the Nepean Blue Mountains and the Northern Queensland Primary Health Networks (PHNs). These trials demonstrated that clinicians working in hospital emergency departments were able to obtain valuable additional information by accessing My Health Record in real time.

The pilot is expected to take place over a period of two years, with an interim report due to the DHA in June 2018. The project will be led by a senior emergency department clinician and will be overseen by the Agency, the Commission, NSW Health and Queensland Health, as well as consumer and clinical representatives. Stakeholders and consumers will also be consulted via roundtables, workshops and targeted interviews.

The Commission will work with hospitals within Nepean Blue Mountains and North Queensland Primary Health Networks to develop a pilot model over the course of the project. This model will then be piloted in other hospitals in Australia.

Australian Digital Health Agency CEO Tim Kelsey said, “Where My Health Record is being utilised, we are seeing reductions in duplicated testing and lower hospital re-admission rates. However, we need to identify potential barriers to the uptake of My Health Record in hospitals, and enable better integration with primary and secondary healthcare providers.”

“It is time-consuming for hospital staff to gain information on the patient’s medicines, what their GP has been doing to manage the condition, and the procedures provided by other hospitals. This time could be better used treating the patient,” said Adjunct Professor Debora Picone AM, the CEO of ACSQHC.

To date, more than 5 million people (Australia’s population is estimated to be around 24.6 million) are using My Health Record, a citizen-controlled secure online summary of health information, which enables healthcare providers to share secure health data to improve safety and quality of healthcare. Over 10,143 healthcare providers are connected.

In its 2017/2018 Budget, the Australian government announced its plans to provide AU$374.2 million over a period of two years from 2017-18 onwards, including AU$94.0 million in capital, to ensure that every Australian has a My Health Record, unless they prefer to opt out. DHA plays the role of the My Health Record System Operator and is responsible for protecting the security, privacy and confidentiality of people’s digital health records.

In recent weeks, there has been a series of announcements from DHA, revealing progress in the plans for the implementation of My Health Record. Last month, DHA released a Request for Tender (RFT) to develop a Strategic Interoperability Framework for Australia, with the objective of creating a seamless health system which delivers high quality, safe care through better sharing of information. The Agency also announced in the same month that private radiology and pathology reports from two Sonic Healthcare Group companies, the largest pathology provider in Australia, will be available in My Health Record.

DHA also announced that it will be working with clinical information systems vendors to develop nationally scalable secure electronic messaging between healthcare providers and last week, another partnership was initiated with the Pharmacy Guild of Australia to help build the digital health capabilities of community pharmacies.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.