Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Redefined functions for the new Digital Transformation Agency in Australia

Redefined functions for the new Digital Transformation Agency in Australia

Sir Peter Cosgrove, the Governor-General of Australia, amended the Order to establish the Digital Transformation Office (DTO) as an Executive Agency made on 12 March 2015, renaming it as the Digital Transformation Agency (DTA) and enumerating the functions of the new agency.

This was following up on the media release earlier this month by the Assistant Minister for Cities and Digital Transformation, Angus Taylor, about changing the name and mandate for the DTO.

The remit of the renamed organisation is significantly broader, as evident from the following changes in the first five points of Section (e), compared to the original Order:

i. New: to provide strategic and policy leadership on whole-of-government and shared information and communications technology (ICT) and digital service delivery, including ICT procurement policy;

Old: to provide leadership on government service delivery;

ii. New: to design, develop, coordinate, deliver and monitor policies, standards, services and delivery platforms for whole-of-government and shared ICT and digital service delivery;

Old: to develop and implement user-centred whole-of-government service delivery  policies and standards;

iii. New: to co-ordinate the funding of whole-of-government and shared ICT and digital service delivery platforms;

Old: to design and govern the implementation and enhancement of whole-of-government service delivery platforms;

iv. New: to manage a whole-of-government ICT program management office which will oversee all significant ICT and digital investments;

Old: to co-ordinate the funding of whole-of-government service delivery platforms;

v. New: to provide advice to the Minister on whole-of-government and shared  ICT and digital service delivery proposals

Old: to provide advice to the Minister on service delivery proposals

The expanded powers of the DTA seem to indicate deeper involvement in the design and implementation of ICT and digital service delivery across public sector agencies.

Several ICT policy and ICT procurement functions currently under the Department of Finance are being transferred to the DTA. Further details are available in the Administrative Arrangements Order issued on the 27th of October.

Nerida O’Loughlin, formerly Deputy Secretary- Content, Arts and Strategy at the Department of Communications and Arts, assumed responsibility as the interim Chief Executive Officer (CEO) on 24th October. Her prior experience includes leadership roles in the Australian Communications and Media Authority and the Victorian and Commonwealth Governments’ policy and programs, across the technology and cultural sectors.

Ms O'Loughlin said, “The shape of the agency will continue to change over coming weeks as we finalise the scope of the DTA’s expanded functions. I would like to congratulate the DTO (Digital Transformation Office) on its significant achievements over the past year and I Iook forward to working with the team to implement the Government’s exciting digital transformation agenda.” 

A new Chief Digital Officer (CDO) role will be assumed by the CEO of the DTO, Mr Paul Shetler.

There are also plans to form a Digital Transformation Advisory Board, chaired by Dr Martin Parkinson, Secretary of the Department of Prime Minister and Cabinet, to provide advice to the Minister’s office. The Board will incorporate both private and public sector expertise.

There is a strong focus in the revamp on integration across agencies, as seen from the earlier announcement that the DTA will have “small high-calibre program management office to manage strategy and manage integration of the digital transformation agenda across all of government”. The ultimate objective is to ensure world-leading practices, thereby improving user satisfaction and making Australians’ lives simpler.

Order to ‘Rename the Digital Transformation Office and Specify Functions for the Renamed Digital Transformation Agency’, Dated 28th October 2016

Media release, 'New Digital Agency establishes agenda', Dated 28th October 2016

Media release, ‘Transforming the Commonwealth’s Digital Agenda’, announcing the launch of the DTA, Dated 14th October 2016



Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.