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Digital Transformation for Western Power, Australia

Western Australian state-owned energy company Western Power has selected an Indian multinational information technology services and consulting company to help digitally transform its software systems. Under the multi-year agreement, the company will act as the primary systems integrator across multiple domains including asset management and network operations as well as secondary systems integrator for asset operations, finance and the corporate domain.

The IT services and consulting company will provide services to support Western Power’s commitment towards continually improving its network reliability, the productivity of field services teams, and safety for customers, and support the utility in its transition to a flexible, modular grid. The company will also work with Western Power on the WA and federal governments’ flagship Distributed Energy Resources Program virtual power plant pilot. The two-year Project Symphony pilot aims to aggregate a network of solar-powered homes that collectively generate and store energy.

The Head of ICT at Western Power stated that its network continues to evolve as a result of the growing adoption of renewable energies. Western Power has reached out to organisations with appropriate capability as it delivers on this ‘exciting phase’ of its transformation.

The IT services and consulting company has been selected based on their domain knowledge in the utility and engineering sectors. They have a growing establishment in the Western Australian corporate landscape and are well-positioned to partner with us as we deliver on our corporate objectives, she added.

Digital transformation at the heart of energy’s net-zero ambitions

The convergence of net-zero ambitions, evolving digital and industrial technologies as well as changing consumer awareness is driving the emergence of new digital opportunities within the energy system, according to the Senior Manager Strategy & Consulting at a US-based digital transformation consultancy. The World Economic Forum (WEF) estimates the potential for digital transformation to unlock US$1.3 trillion of value for the global electricity sector alone.

Australia’s energy suppliers are among global trailblazers when it comes to digitising net-zero ambitions. The US-based digital transformation consultancy’s Next Stop: Net Zero survey identified clear intent from Australian energy suppliers to use digital business transformation to drive net-zero outcomes.

70% of Australian energy suppliers are actively engaged in implementing digital transformation strategies intended to help achieve net-zero goals – well above the global average of 50% of energy suppliers. 88% of Australian respondents also expressed that the net-zero agenda presented them with an opportunity to transform their business more broadly.

Australia’s exposure to the destructive effects of climate change is driving increased government, consumer and shareholder visibility of the impacts of climate risk and the need for net-zero focus relative to other jurisdictions.

Strong Australian adoption of renewables over the last few decades has cultivated the underlying conditions for experimentation that other regions are yet to achieve. The next stage will be about orchestration and how digital can enable visibility and control of the underlying pieces to drive value.

The government has been integral in driving change with targeted support to the start-ups and SME segments to increase the rate of innovation and competitive tension in the market, the report notes. Incumbent businesses are compelled to think through and action competitive responses to retain value and relevance as challengers rapidly approach and consume new value pools.

The net-zero mission has become a powerful mantra for driving digital transformation strategies, providing an opportunity for energy suppliers to transform themselves from the inside out.

If energy suppliers are to realise their net-zero ambitions, a significant re-evaluation of their digital strategies needs to take place. This includes forging new partnerships across ecosystems, achieving a deep understanding of customer data, and instilling a culture of innovation. Culture must be instilled from the top down: if management is not on board with the organisation’s digital transformation agenda, it will become impossible to sustain.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.